Local Surveyors Direct Reviews

Name: Local Surveyors Direct
Rating: 4.26

4.3 Rating 5,184 Reviews

84 %

of reviewers recommend Local Surveyors Direct

Company Reviews

Metrics

Info

4.3

Based on 5,184 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Local Surveyors Direct:

About Us

Local Surveyors Direct is a property website that helps link customers with suppliers. Our main business is helping home owners and home buyers make contact with Building Surveyors, Structural Engineers, Architects, Domestic Energy Assessors, Electricians, Drainage Contractors and other people providing property related services. In addition to domestic property we also provide a comprehensive range of services for commercial property. These services are provided over the whole of the United Kingdom by a comprehensive network of suppliers which has been steadily built up since the website first started operating in 2005.

Phone:

01962 674840

Email:

enquiries@localsurveyorsdirect.co.uk

Local Surveyors Direct 5 star review on 8th June 2024

The L

Local Surveyors Direct 5 star review on 9th May 2024

The L

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Don't put your phone number on the form unless you want to be immediately phoned by several companies trying to get you to book their services. All offering prices significantly less than showing on the site.”

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Posted 8 years ago

“not in my area”

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Posted 8 years ago

“I have never heard of you or used your services.Also I don't like getting unsolicited emails”

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Posted 8 years ago

“The surveyor I found on your site was awful. I have just received a 5- figure sum on compensation from the Property Services Ombudsman for the poor survey. It took me about an 18-months battle to get the compensation. I don't know how you decide who can be listed on your site, but I think you got it wrong by listing the surveyor I used.”

Helpful Report

Posted 8 years ago

Hi, we are very sorry to hear that you had this problem. We take negative feedback about Suppliers listed on our website very seriously - and we always investigate. If you can send the details of the Supplier you used to enquiries@localsurveyorsdirect.co.uk, we will investigate this further and take the appropriate action

Posted 8 years ago

“Unable to get a response. Left message. No return call.”

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Posted 8 years ago

“None of the suppliers contacted could be bothered to get back to me about my work. It was a total waste of time contacting them.”

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Posted 8 years ago

“Total waste of time all the tradesmen I called were fully booked at the times and says I needed.”

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Posted 8 years ago

“Everything went wrong . I hired Steve Vaughan who is not even an Architect and I never got a good advise. He took payment upfront . .Please don't use local surveyors direct . They are not helpful”

Helpful Report

Posted 8 years ago

Hi Yatin, We are sorry that you don't think we have been helpful, please feel free to contact our Managing Director (jj@localsurveyorsdirect.co.uk) if you would like to discuss this further.

Posted 8 years ago

“I searched for a Architect but I got Someone who provides Architectural services but he is not a Architect. Resulting I didn't got a good advise and my plans rejected. I have been trying so I can speak to local survey people who run this website but no phone nos to contact”

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Posted 8 years ago

Hi Yatin, Our phone number is 01962 674840, please feel free to contact us.

Posted 8 years ago

“A breach in security gave my email address to someone who emailed me without my permission. My email should have been removed, yet you have emailed!!”

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Posted 8 years ago

Hi - we are very sorry to say we did suffer a security breach of our website, wbhich resulted in some email addresses being captured. No other data was taken. Our security team have since found and repaired the breach. We took the decision to email everyone that had been affected by this breach, to make them aware of the situation. Usually we only use our Customers' email addresses to send them details of local Suppliers, and then to request Feedback - but in this case we felt that it was important that we let people know what happened and the potential consequences of this. Please accept our apologies for this.

Posted 8 years ago

“My personal data was hacked from your web site”

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Posted 8 years ago

“Every surveyor in the country was given my details. I had 2 dozen calls from people looking for the work. One person from Manchester called even though the job was in Hampshire! There was nothing in bold to say your details will be passed to the countries surveyors! To top it off, there was a security breech and my email was taken by some 'woman' looking for sex! Do not use this! It is a waste of time!”

Helpful Report

Posted 8 years ago

Hi, Thanks for your comments. We only pass your information on to a maximum of 8 Suppliers in your area. Our website does state that we will do this, but we will look into making this clearer for our Customers. We are very sorry to say we did suffer a security breach of our website, which resulted in some email addresses being captured. No other data was taken. Our security team have since found and repaired the breach. We took the decision to email everyone that had been affected by this breach, to make them aware of the situation. Usually we only use our Customers' email addresses to send them details of local Suppliers, and then to request Feedback - but in this case we felt that it was important that we let people know what happened and the potential consequences of this. Please accept our apologies for this.

Posted 8 years ago

“Came and looked at my property said he would be in touch and never did”

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Posted 8 years ago

“Although the surveyor agreed to attend the site, several excuses to defer survey were apparently given, e.g., bats and asbestos in Little Logmore buildings, which were to be demolished. The result is that demolition has been completed and no survey has been carried out of the two adjacent properties. It seems that this virtually nullifies the intended purpose of any survey. Surely, surveys are required of adjacent neighbours' properties, according to law?! So, is this not a contravention of law?”

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Posted 8 years ago

“I only wanted a 3phase plug re wiring the quote was so complicated would have thought I wanted a housing estate rewired. Quoted in excess of £250.00 actual cost by different electrician £62.50”

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Posted 8 years ago

“No didn't have a bad experience but were very helpful and I selected one the recommended surveyors.”

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Posted 8 years ago

“I recently being cheated by a so call surveyor recommended by your website ,I thought at least their qualification has been checked and registered ? Before they could be recommended to the clients? Thus reduce distress and any loss of money! But it was too late for me, but a lesson to your company to check thoroughly before using any surveyors !”

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Posted 8 years ago

“1. My search was for RICS surveyors and not all were RICS. 2. I hate cold calling and immediately after the search I received a spate of unwanted phone calls. All I wanted was a list and contact details so that I could contact my chosen surveyors. I won't use your site again.”

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Posted 9 years ago

“Approached by several surveyors. Many of which were on the high end of the market and another that had been recently tried by RICS for poor treatment of customers and poor representation of RICS standards. Not impressed!”

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Posted 9 years ago

“Electrician failed to show up and has not replied to any messages left. Very disappointed. Would advise not to use this website.”

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Posted 9 years ago

Local Surveyors Direct is rated 4.3 based on 5,184 reviews