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Local Surveyors Direct Reviews

4.3 Rating 4,886 Reviews

84 %

of reviewers recommend Local Surveyors Direct

Company Reviews

4.3

Based on 4,886 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Read Local Surveyors Direct Reviews

About Local Surveyors Direct:

About Us

Local Surveyors Direct is a property website that helps link customers with suppliers. Our main business is helping home owners and home buyers make contact with Building Surveyors, Structural Engineers, Architects, Domestic Energy Assessors, Electricians, Drainage Contractors and other people providing property related services. In addition to domestic property we also provide a comprehensive range of services for commercial property. These services are provided over the whole of the United Kingdom by a comprehensive network of suppliers which has been steadily built up since the website first started operating in 2005.

Phone:

01962 674840

Email:

enquiries@localsurveyorsdirect.co.uk

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“COMPANY USED = DRAIN DIVISION, details provided by LOCAL SURVEYORS, DRAINING SECTION: On initial contact with DRAIN DIVISION, offered me an appointment quite quickly for the following Monday at 9am. Alex (with Matt) arrived when they said. Alex appeared to assess the situation well, enough to make me feel they agreed with and understood my concerns and the problem; followed current drainage in place, lifted drain covers and talked me through what the solutions could be. A report would follow for me to check and Alex said they, and he confirmed it would be him, could actually do the work in 2 or 3 weeks' time. I paid £450 for the service, which I had already been informed was the fee and would be payable on the same day. I paid with a credit card. A receipt was printed out. However, I have heard nothing since. No emailed report, no request to book for the work to be done and the phone number on the printed bill receipt (Customer Job No: 36092) and an alternative one provided by Local Surveyors Direct, are either unobtainable or no longer recognised. I think you can understand my concerns now. For these reasons, it is very difficult to rate this company and I have concerns they may not be legitimately working. I sincerely hope I am incorrect.”

Posted 3 weeks ago

“I found some of the replies too "pushy" and desperate. Others quite rude and others had not read the enquiry.”

Posted 3 weeks ago

“I have no idea what this is about. I have not used a local surveyor”

Posted 2 months ago

“I never put an advert on the site, someone has done it as a prank!”

Posted 2 months ago

“We decided to use Novello Surveyors because it had appeared they were local [but apparently are not] and seemed to have good reviews. The lady surveyor was punctual, efficient and polite. However, it was too windy to fly the drone to inspect the valley gutters which I had highlighted as the prime reason for the survey. Consequently, the drone was flown a couple of days later without my presence. The photos submitted a week thereafter were of such low resolution that you could not enlarge them sufficiently to see detail clearly so a waste of time and money. black mark. in this age of drones of amateur construction in Ukraine which can pinpoint anything frankly this was not good enough. We had approached six surveyor companies. All included in their report samples evaluation of the costs involved in rectifying defects. Not Novello. They sheltered behind pages of small print and wanted to charge extra. this was disappointing and frustrating. The result is that at 80 years of age, I have to clamber out of a skylight, slide down 9 ft of roof into a valley gutter and carry out an inspection of the valleys personally. Risky and irritating.”

Posted 3 months ago

“Unfortunately the sale didn't go through so we didn't use your service but probably will in the future.”

Posted 3 months ago

“The website was easy to navigate but unfortunately I had to wait 3 weeks for a survey with FP Surveyors then the surveyor let me down on the day they were due to visit the property and their next available appointment was a further 3 weeks away so I cancelled and went elsewhere. Their advert/website etc led me to believe they would be out within 3 days of booking which wasn't the case. I didn't hear from them after payment was made until I chased them.”

Posted 4 months ago

“It was OK - however, I wanted to read through the surveyors and contact them myself, which I did when I found someone suitable on the list. However, I was inundated with emails from surveyors, and it went on for a good couple of weeks. It got incredibly confusing when I mistook one of them for the one I had already booked to complete a survey, and almost booked two by accident! I think it should be up to the person searching whether or not they want to be contacted, however I saw no option for this.”

Posted 4 months ago

“I asked for a probate valuation. Almost all the approaches I received were to do with Level 3 survey - not what I wanted at all.”

Posted 8 months ago

“One of the companies that emailed me after my intitial enquiry quoting £300 less 10% discount if I booked this week. When I contacted them they then quoted me £500. Not impressed”

Posted 8 months ago

“You took my postcode automatically whereas I had typed in where the property is that I wish to convert: in Hertfordshire. Your architects must have been intrigued to convert a barn in Swiss Cottage London. So - alas - a waste of everyone's time. But thanks Edie Raff”

Posted 9 months ago

“I was very impressed with the speed and number of responses I had. Unfortunately I think the website misinterpreted my original enquiry!! I am not embarking on a project but need the advice of a planning consultant to advise on grounds to object to a neighbour’s building project.”

Posted 9 months ago

“Sorry JJ, I was disappointed. We need a surveyor because of a dispute with a solar panel firm. Longer story but the nub here is I need a surveyors opinion of the roof and structure. All the people I heard from (and others) simply quoted for a home buyers survey, not for a specific defect - or not as the case may be.”

Posted 1 year ago

“The prices quoted were good, however, when individual surveyors contacted me their prices jumped up in many cases by 50% plus. This meant that I had to carry on speaking to each individual company to compare different prices, which was rather frustrating as I had thought that was the purpose of the comparison site!! I did eventually hire the services of one surveyor who price matched the comparison site”

Posted 1 year ago

“My first use resulted in a lot of phone calls, which I didn't want and a number of email proposals when I did. When I tried to commission a survey one did not reply and I received an email from the other saying that they had gone into administration. I am currently trying again.”

Posted 1 year ago

“Had plenty of options. Have not decided on anyone as my purchase fell through”

Posted 1 year ago

“Unfortunately I was looking for a specific type of surveyor ie rubber roofing and not a general structual surveyor so on this occasion the web site was not helpful.”

Posted 1 year ago

“I was inundated constantly from the very second I clicked for quotes. Tons of phonecalls, texts emails. Extremely frustrating and not clear that this would happen. I was actually hoping to contact just one of the suppliers not loads.”

Posted 1 year ago

“So far so good, had a couple of replies, waiting on my builder b 4 using a structural engineer.”

Posted 1 year ago

“Hopefully have found one person to do the job”

Posted 1 year ago

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Local Surveyors Direct is rated 4.3 based on 4,886 reviews