Lillian Daph Reviews

Name: Lillian Daph
Address: 10 Station Street, Saltburn-by-the-sea, Cleveland,, North Yorkshire
Rating: 4.92

4.9 Rating 1,761 Reviews

98 %

of reviewers recommend Lillian Daph

4.9

Based on 1,761 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01287 349612

Email:

sales@lilliandaph.co.uk

Location:

10 Station Street, Saltburn-by-the-sea, Cleveland,
North Yorkshire
TS12 1AE

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Lillian Daph 5 star review on 9th May 2025

Janet Hinchliffe McCutcheon

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very surprised how quickly my order arrived. Well packed and arrived safely. Item exactly as per website photo”

Helpful Report

Posted 4 years ago

Hi there, Thank you for taking the time to leave us a review. Here at LD, we always try to get orders out to our customers as promptly as possible, I'm so glad this was the case for you! We try our best to describe and photograph all our products so that customers can shop online and feel like they're in store. Thanks again, Jasmine, Team LD x

Posted 4 years ago

“Absolutely in love with the mugs I ordered as a gift for Christmas. Delivery was super speedy. Will absolutely be supporting this store in the future 💕”

Helpful Report

Posted 4 years ago

Hi Naomi, Thank you for taking the time to leave a review. I'm so glad to hear you love your Nordic Sand mugs as they are one of our best sellers, I hope they go down just as well with your gift recipient! Thank you so much again for your review, as a small independent business its great to hear when customers express their continuous support. See you again soon! Best, Jasmine Team LD x

Posted 4 years ago

“A store that I can’t help but keep coming back to. Beautiful products, fantastic and personable customer service and items are always packaged safely and quickly.”

Lillian Daph 5 star review on 13th December 2020

Helpful Report

Posted 4 years ago

Hi Charlotte, Thank you so much for taking the time to leave a review - also what a beautiful photograph! We love to see our customers getting the most out of our specially curated products and how everyone loves to style them in their own unique way. We always strive to provide great customer service and I'm so glad to hear you experienced this. We hope to see you again soon! Thanks Again, Jasmine, Team LD x

Posted 4 years ago

“I don't usually leave reviews but excellent quality products and delivered so quickly. I was really surprised when it arrived the 2nd day after ordering. Very pleased with items ordered and would definitely use this company again.”

Helpful Report

Posted 4 years ago

Hi Jane, Thank you so much for taking the time to leave a review. It's great to hear you loved your product. We always try our best to provide a speedy delivery service wherever possible, particularly in busy periods. We'd love to see you again! Thanks again, Jasmine Team LD x

Posted 4 years ago

“Amazing quality products, quick delivery and great service.”

Helpful Report

Posted 4 years ago

Hi Luke, Thank you for your order and taking the time to leave a review! I'm so glad to hear you love your new baubles, they really are great choices. We always try our best to provide and fast and easy delivery wherever possible, even in busy periods. Thanks again, Jasmine, Team LD x

Posted 4 years ago

“Beautiful product, well priced, very well wrapped, and shipped out very quickly. Highly recommended. Now on my list of top sellers.”

Helpful Report

Posted 4 years ago

Hi there, Thank you so much for taking the time to leave such a lovely review. The Edo mugs are one of our best sellers so I'm so glad you love them too. We always try our best at LD to get the right balance of packaging your orders safely for delivery and being conscious of the environment! We'd love to see you again soon. Best wishes, Jasmine, Team LD x

Posted 4 years ago

“Lush products, I love them! and speedy delivery! :)”

Helpful Report

Posted 4 years ago

Hi there, Thanks so much for taking the time to leave a review, we really appreciate it. I'm thrilled to hear you love our range as much as we do! All our products are hand selected and specially curated just for our customers. Thanks again, Jasmine Team LD x

Posted 4 years ago

“Loved the Santa’s we purchased so different extremely good value all packed ready to pick up excellent service will definitely be returning”

Helpful Report

Posted 4 years ago

Hi Michael, Thanks for taking the time to leave us a review.We won't tell anyone if you don't - keep them up all year! So glad you experienced great service and are just so pleased with your new 'gnomes'. Hope to see you again soon. Best, Jasmine, Team LD x

Posted 4 years ago

“Always an amazing service from the staff in Lilian Daph. Love looking round the shop, it has a cosy feel. Happy with my purchases.”

Helpful Report

Posted 4 years ago

Hi Carol, Thanks so much for taking the time to leave a review! We love that you get that cosy feeling we do when you're shopping in store. I hope your gift sets go down a storm - they're our favourite for the Christmas season! Thanks Again, Jasmine Team LD x

Posted 4 years ago

“Great quality items, priced fairly. I am always inspired by a trip into the shop.”

Helpful Report

Posted 4 years ago

Hi Emma, Thanks so much for taking the time to leave a review. It's great to hear from our local customers online as well as in store! We're so glad that you feel inspired by our carefully curated shop, its one of our favourite things to hear! Thanks Again, Jasmine Team LD x

Posted 4 years ago

“So pleased with my purchase . It arrived quickly and well packaged. Thank you :) hope to get to your store soon xx”

Helpful Report

Posted 4 years ago

Hi there, Thank you so much for your order and taking the time to leave a review! We always aim to package orders in a way that protects them well whilst being considerate of the environment as well as any gift wrapping requests! Glad to hear you love your matches! Thanks again, Jasmine Team LD x

Posted 4 years ago

“I am very pleased with my purchase from this site. Very prompt and efficient service. Highly recommended.”

Helpful Report

Posted 4 years ago

Hi Shirley-Anne, Thank you for taking the time to leave a review. I'm glad to hear you had a great experience shopping with us, we hope to see you again soon! Thanks Again, Jasmine Team LD x

Posted 4 years ago

“Great quality products and a very quick delivery!”

Helpful Report

Posted 4 years ago

Hi Morgan, Thank you for taking the time to leave us a review. We're glad to hear you love our hand selected range of products that we specially curate for our customers. We always try our best to offer great delivery service, wherever possible, even in busy periods! Thanks Again, Jasmine, Team LD x

Posted 4 years ago

“Kept up to date, quick delivery and packed very carefully.”

Helpful Report

Posted 4 years ago

Hi Claire, Thanks for taking the time to leave us a review. I'm glad to hear you had a great experience with us, something we always strive to deliver. Thanks again, Jasmine, Team LD x

Posted 4 years ago

“Lovely friendly staff . Great service.”

Helpful Report

Posted 4 years ago

Hi Michelle, Thank you for taking the time to leave a review, as a small business it means a lot to us! We are so grateful for our lovely customers, whether you get to shop in store or online! Thanks Again, Jasmine, Team LD x

Posted 4 years ago

“Visited your shop today. Beautiful gifts and a lovely range of Christmas gifts. Soo pleased with what I bought. The lady who served me was lovely and helpful. Many thanks 😊”

Helpful Report

Posted 4 years ago

Hi Lisa, Thank you for taking the time to leave us a review. It's really great to get some local reviews online, we're so glad to hear you had a fantastic experience in store, thank you for shopping local this Christmas! Hope to see you again soon. Best, Jasmine, Team LD x

Posted 4 years ago

“Loving my new mugs, delivered quickly after ordering them. One very satisfied customer.”

Helpful Report

Posted 4 years ago

Hi Ann, Thanks so much for taking the time to leave a review. The Edo mugs are one of our best sellers so its great to hear you love them too! We love to hear that you're a very satisfied customer, as a small business reviews from customers are much appreciated! Thanks again, Jasmine, Team LD x

Posted 4 years ago

“Really pleased with my order, it was quickly packed and despatched, and the range online is beautifully curated.”

Helpful Report

Posted 4 years ago

Hi Liam, Thanks so much for taking the time to leave a review. Here at LD, we love to curate our online collections so that it feels like you're shopping in our independent store whilst shopping online, I'm so glad you love it. I hope you love your new garland - perfect for Christmas! Best, Jasmine Team LD x

Posted 4 years ago

“I have only shopped online but the product range is great. My order came quickly and in recycle-able packaging. Would shop here again and highly recommend .”

Helpful Report

Posted 4 years ago

Hi Rebecca, Thank you for taking the time to leave us a review! We always try our best here at Lillian Daph to get the balance between protecting your order during shipping whilst trying to be conscious of the environment. Thank you for the recommendation. Best, Jasmine, Team LD x

Posted 4 years ago

“Absolutely thrilled with the cheese dome. I did a lot of research And came across Lillian Daph. Will def shop with them again.”

Helpful Report

Posted 4 years ago

Hi there! It seems like you're a cheese lover just like us! We love the natural elements on this cheese dome - and its great for cakes too! Thank you so much for taking the time to leave a review - as a small business it really means a lot to us! Thanks Again, Jasmine Team LD x

Posted 4 years ago

Lillian Daph is rated 4.9 based on 1,761 reviews