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Lillian Daph Reviews

4.9 Rating 1,644 Reviews
98 %
of reviewers recommend Lillian Daph
Company Reviews Product Reviews
396
 Metrics Info
4.9
Based on 1,644 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Lillian Daph Reviews
Visit Website

Phone:

01287 349612

Email:

sales@lilliandaph.co.uk

Location:

10 Station Street, Saltburn-by-the-sea, Cleveland,
North Yorkshire
TS12 1AE

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Alison Benoliel
Verified Buyer
“Unfailingly resourceful for any gift or treat!”
Helpful Report
Posted 18 hours ago
Guest
Verified Buyer
“Thought is was free shipping with the product I bought. All good though.”
Helpful Report
Posted 1 day ago
Kirsten Fox
Verified Buyer
“Quick and efficient delivery, lovely lamp shade”
Helpful Report
Posted 4 days ago
Guest
Verified Buyer
“Very poor info re shipping you say spend £85 for free shipping then when I add extra shipping doesn't change. Chat bot doesn't work either. You are lucky to have my custom if it hadn't been a specially requested gift I would have given up.”
Helpful Report
Posted 4 days ago
Hi, Thanks for taking the time to leave us a review. I can only apologise that your chat wasn't responded to instantly during this peak time. We aim to respond to all chat message instantly but at busy time we are just unable too, the messages are save which we will always pickup and respond to which I have just done. In regards to the shipping amount, I can see you have placed an order for £81 which wouldn't have fell into the free shipping of £85. Having the shipping on top of the £81 doesn't mean that then your order then qualifies for free shipping as it needs to be the sub total before shipping is on. If I can help any further regarding this issue please don't hesitate to email us at sales@lilliandaph.co.uk Thanks again, Team LD
Posted 4 days ago
Esme Lucas
Verified Buyer
“great”
Helpful Report
Posted 6 days ago
Nichola Evans
Verified Buyer
“Always excellent service.”
Helpful Report
Posted 6 days ago
Allan Cooke
Verified Buyer
“Nice and easy anticipation for delivery!”
Helpful Report
Posted 6 days ago
Dianne Ross
Verified Buyer
“Already bought one of these jars of baubles in different colour. Absolutely beautiful. Love this shop! ?”
Helpful Report
Posted 1 week ago
Anonymous
Verified Buyer
“I would HIGHLY RECOMMEND, Lillian Daph.... Exquisite Glass Christmas Decorations ( Harlequin) Baubles.... They look Really Stunning on my Christmas Tree 🎄, Very Well packaged and on Time, Thank you so much, excellent customer Experience ( Thats what it's All about)”
Helpful Report
Posted 1 week ago
Matthew White
Verified Buyer
“Gorgeous shop. Loads of amazing high quality stuff and very friendly staff. Visited in person while seeing family in the area and then decided to order a bunch of incense sticks on Black Friday. Delivery was super quick and efficient. My only feedback would be to use different packaging to the polystyrene nuggets that came in the box.”
Helpful Report
Posted 1 week ago
Dianne Ross
Verified Buyer
“Love the shop! Love the website! Love my new purchases.”
Helpful Report
Posted 1 week ago
Laura Lane
Verified Buyer
“Very helpful and lovely that there's the option of making up your own gift box :) Thank you!”
Helpful Report
Posted 1 week ago
Clare Sowerby
Verified Buyer
“Very easy yo use website.Vase arrived within 3 days with great communication Would certainly buy from again Very happy with vase”
Helpful Report
Posted 1 week ago
Eleanor Wright
Verified Buyer
“na”
Helpful Report
Posted 1 week ago
Annie Wright
Verified Buyer
“Bought this lovely butter dish to finish off a set we've been collecting”
Helpful Report
Posted 1 week ago
Annie Wright
Verified Buyer
“I always enjoy a trip to this lovely shop. The staff are always really friendly and helpful.”
Helpful Report
Posted 1 week ago
Clare Critchlow
Verified Buyer
“Beautiful products arrived really quickly. Lovely website”
Helpful Report
Posted 1 week ago
Grace Bright
Verified Buyer
“Excellent service. Super fast delivery. I love the free next day delivery service. Coffee table looks gorgeous and is excellent quality. Its perfect size for my new studio apartment. I cannot wait to set it up and enjoy using it.”
Helpful Report
Posted 1 week ago
Roz Golds
Verified Buyer
“Thrilled with my purchase which came very well packed!”
Helpful Report
Posted 2 weeks ago
Guest
Verified Buyer
“Love the store, staff are great. Easy to shop on line. Fabulous”
Helpful Report
Posted 2 weeks ago
Lillian Daph is rated 4.9 based on 1,644 reviews
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