“I had such a great customer experience even though I purchased my Broste cups on their online store. They provide next day delivery for free and they left a hand-made thank you with a smiley emoticon on the letter.
“Outstanding service when goods were not delivered a second order was sent to arrive the next morning to delight of birthday girl . Absolutely thrilled with large brass star and beautiful brass leaves which were a gift from Lillian Daff.”
“One of the best customer services I've ever had! I loved the thank you e-mail from the shop and a personal thank you note on the delivery note. Items came super quickly and I was well informed throughout the whole process. Fantastic shopping experience, would definitely recommend the shop to everyone!”
“As always I am extremely delighted with my purchase from Lillian Daph store, which I ordered on line. I was kept informed of when my parcel was to be delivered. I didn't have to Waite more than two days for my parcel and When It arrived it was carefully wrapped and my purchase a mohair throw, was absolutely beautiful...”
“Ordered the beige bunny bean bag for our little girl; what an adorable item. Delivery was super fast (and we’re in Ireland) and the customer service has been incredible. Fabulous shop with beautiful pieces. One very very happy customer. Thank you!”
“What a lovely company to deal with! Ordered two beautiful pasta dishes for our pottery wedding anniversary (9years). Lovely handwritten note enclosed, it's just the little things but they go a long way 😃 Thank you!”