Lillian Daph Reviews

Name: Lillian Daph
Address: 10 Station Street, Saltburn-by-the-sea, Cleveland,, North Yorkshire
Rating: 4.92

4.9 Rating 1,761 Reviews

98 %

of reviewers recommend Lillian Daph

4.9

Based on 1,761 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01287 349612

Email:

sales@lilliandaph.co.uk

Location:

10 Station Street, Saltburn-by-the-sea, Cleveland,
North Yorkshire
TS12 1AE

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Lillian Daph 5 star review on 9th May 2025

Janet Hinchliffe McCutcheon

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely love this local shop. It’s my go to for gifts for others and treats for myself. Great customer service and prices! Would highly recommend!”

Helpful Report

Posted 4 years ago

Hi Holly, Thank you so much for taking the time to leave a review and be such a loyal customer! We have really upped our game this year with our gifting range, but we do love treating ourselves here at LD too! Thanks so much for recommending us, its great to hear from our local customers online too! Hope to see you again soon! Best, Jasmine, Team LD x

Posted 4 years ago

“Excellent service, prompt delivery. Just love our light fitting.”

Helpful Report

Posted 4 years ago

Hi there, Thank you so much for leaving a review! We are trying our best despite lockdown and busy times for delivery couriers to still provide and excellent and fast delivery service where possible - glad to hear you experienced this. Thanks again, Jasmine, Team LD x

Posted 4 years ago

“Iam being very picky but colour of the large moose didn't quite match the colour of the small moose which I bought from you last year. Other than that,I was very pleased with DPD as they are amongst couriers I've encountered. Moose was well packed as well so I was happy with that.”

Helpful Report

Posted 4 years ago

Hi Willem, Thank you for taking the time to leave a review. We're glad you're pleased with the service we provided for you. However, I can only apologise that you were a little disappointed with your moose decoration. Unfortunately due to the finish and manufacturing process, the colour can vary on these products and we will make an effort to disclose this in the product descriptions. As you purchased your small moose last year and larger one this year, the items will have been manufactured in different batches, resulting in a colour variation. Hopefully they are still to your satisfaction, if you have any other queries don't hesitate to contact me or Craig on sales@lilliandaph.co.uk Thanks again, Jasmine, Team LD x

Posted 4 years ago

“Ordered online, really pleased with my purchase which was delivered to my door! Fantastic product and service as always! X”

Helpful Report

Posted 4 years ago

Hi Pauline, Thank you for taking the time to leave us a review! I'm so glad to hear you were happy with your purchase and the service we provided! I hope you love your new book! Thanks again, Jasmine, Team LD x

Posted 4 years ago

“I stumbled upon LD by chance and glad I did. She has a unusual and quirky selection of stock. I thought the prices were reasonable and the delivery service was excellent.”

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Posted 4 years ago

HI Jacqueline, Thank you so much for taking the time to leave a review. Our product ranges are specially selected and curated for the like minded interior obsessed like us! WE're so glad you love our range and as a small business really appreciate your custom at this time. Thanks again. Jasmine, Team LD x

Posted 4 years ago

“Excellent service and good quality products.”

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Posted 4 years ago

Hi Rachel, Thank you for taking the time to leave us a review - it really means a lot! So glad you love your baubles - time to decorate the tree! Thanks again. Jasmine Team LD x

Posted 4 years ago

“Lovely mirror, prompt delivery, and great service!”

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Posted 4 years ago

Hi David, Thank you for leaving us a review! So glad you love your mirror, its a personal favourite of mine. As a small business every review and order counts so thanks so much for supporting us. Best, Jasmine Team LD x

Posted 4 years ago

“What an incredible retailer, so many gorgeous things to choose from and incredible service. I could not believe it when my order arrived beautifully packaged the next day after I placed the order. No other order I have placed over the last 3 weeks has been that quick. Will be ordering again!!!”

Helpful Report

Posted 4 years ago

Hi Miss Davis, Thanks for taking the time to leave us a review. We're glad to hear you love our hand selected pieces that we specially curate for our customers. And it's great to hear comments on the excellent service we provide wherever possible. Thanks again, Jasmine, Team LD x

Posted 4 years ago

“Nordic cups were received in good condition very quickly after placing the online order Thank you”

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Posted 4 years ago

Hi David, Thanks so much for taking the time to leave us a review - it really means a lot. These Nordic Espresso mugs are perfect for your morning coffee. I'm glad to hear you were pleased with your purchase, service and delivery. Thanks again, Jasmine, Team LD x

Posted 4 years ago

“I've been looking for a nice corkscrew for a while (I'm SUPER fussy) and finally found one that I liked. It arrived really quickly in fully recyclable package and is even better than it looks in the photos. It looks and feels really high quality and is really comfortable to use as well. Will definitely be shopping here more regularly!”

Helpful Report

Posted 4 years ago

Hi Jessica, Thanks so much for ordering and taking the time to leave us a review. Don't worry - we can be super fussy too - that's why we love to curate and hand pick only the best products that we think our customers will love as much as we do! I'm glad to hear this was the case with your corkscrew. We'd love to see you again! Thanks again, Jasmine Team LD x

Posted 4 years ago

“Excellent service. Fast delivery. Thank you very much.”

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Posted 4 years ago

HI Edwin, Thanks so much for taking the time to leave us a review. I'm really pleased to hear you had such a positive experience with us and I hope you love your new table lamp. Thanks Again, Jasmine, Team LD x

Posted 4 years ago

“Gorgeous light shade, fast delivery and nicely packaged. Thankyou”

Helpful Report

Posted 4 years ago

Hi there, Thank you for leaving us a review. So glad you love the light shade you ordered and had a great experience shopping with us online. Thanks Again, Jasmine Team LD x

Posted 4 years ago

“Ordered three white Santa’s, they did not disappoint! Can’t wait to get them out on display. Brilliant quick service and very well packaged. Merry Christmas to you and yours”

Helpful Report

Posted 4 years ago

Hi there, We love these white Santa's for the festive season, so we're glad to hear you love them too. Thank you for taking the time to leave us a review, as a small business every order and review counts! Thanks again ( and Merry Christmas!) Jasmine, Team LD x

Posted 4 years ago

“Received promptly and really pleased”

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Posted 4 years ago

Hi Julie, Thank you so much for ordering from us and taking the time to leave a review, as a small business this really means a lot to us! I'm glad you love your new wine glasses - enjoy! Thanks Again, Jasmine, Team LD x

Posted 4 years ago

“Such a gorgeous shop and such amazing always helpful and attentive staff 😍”

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Posted 4 years ago

Hi Dasha, Thanks so much for ordering and taking the time to leave us a review. Our small team always try our best to offer excellent customer service wherever possible - even when we can't see you in store! So glad this was the case in your instance, Thanks again, Jasmine Team LD x

Posted 4 years ago

“Fabulous local shop in Saltburn and just love the Little LD. Interesting and unusual high quality products. Would highly recommend.”

Helpful Report

Posted 4 years ago

Hi Jan, Thanks so much for taking the time to leave us a review. It's great to hear from our local customers online too - especially in times like these! Thank you for the recommendation, as a local independent business it really means a lot! Best, Jasmine Team LD x

Posted 4 years ago

“The products are great, they turned up quickly and were packaged really well. Will definitely be buying more things!”

Helpful Report

Posted 4 years ago

Hi Lauri, It's really great to hear you loved all our products as much as we do! The throw in particular is one of bestsellers so it's great to hear you love it too. Thanks for taking the time to leave us a review, it really means a lot to us! We look forward to seeing you again soon! Best, Jasmine, Team LD x

Posted 4 years ago

“Love my faux trailing eucalyptus- great quality, speedy delivery and lovely packaging I will definitely be ordering from LD again!”

Helpful Report

Posted 4 years ago

Hi Helen, Thanks for taking the time to leave us a review. The trailing eucalyptus faux stem is one of our best sellers, so we're glad you love it too! Great to hear we provided a great service for you and would love for you to be a returning customer. As a small independent business we appreciate every order and interaction with our customers, it really does mean a lot! Thanks Again, Jasmine Team LD x

Posted 4 years ago

“The curated box I ordered for a Christmas gift is beautifully packaged and the delivery service was excellent!”

Helpful Report

Posted 4 years ago

Thanks for taking the time to leave us a review. We're so glad you're loving our specially curated gift boxes for Christmas this year! Hope they love your gift as much as we do! Team LD x

Posted 4 years ago

“Brilliant products at very competitive prices and an equally brilliant customer services. I made a tiny order and one of the items wasn’t perfect and it was replaced quickly with no questions asked. I would happily order from them again.”

Helpful Report

Posted 4 years ago

Hi Bridget, Thanks so much for leaving a review. We're so glad you love our carefully curated collection of products. We do pride ourselves on offering great customer service whenever our customers need us! We hope your order is perfect every time, however, as a small independent business we are always at the end of an email if there are any issues with your product(s) we are happy to resolve and help anyway we can. Thanks again! Jasmine Team LD x

Posted 4 years ago

Lillian Daph is rated 4.9 based on 1,761 reviews