Lillian Daph Reviews

Name: Lillian Daph
Address: 10 Station Street, Saltburn-by-the-sea, Cleveland,, North Yorkshire
Rating: 4.93

4.9 Rating 1,507 Reviews

98 %

of reviewers recommend Lillian Daph

4.9

Based on 1,507 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01287 349612

Email:

sales@lilliandaph.co.uk

Location:

10 Station Street, Saltburn-by-the-sea, Cleveland,
North Yorkshire
TS12 1AE

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Lillian Daph 5 star review on 17th April 2024

Nicky Martin

Lillian Daph 5 star review on 28th February 2024

Graham Saunders

Lillian Daph 5 star review on 1st February 2024

Anonymous

Lillian Daph 5 star review on 4th November 2023

Agnieszka Kowalczyk

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff are lovely, friendly, helpful, with a good knowledge of their products”

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Posted 2 days ago

“Only just got the bed together. But so far, so good. Easy to put together. Seems solid. And we've had a WAY better experience than when we tried to order a bed from EMMA, which was a total farce.”

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Posted 1 month ago

“Ordering was easy, item well packed and delivered on time. We’re very happy with the lamp table. Thank you”

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Posted 2 months ago

“Customer service got back to me swiftly and were very helpful.”

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Posted 3 months ago

“Easy to order , quick delivery . The product is cute but I don't particularly like the incense”

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Posted 5 months ago

“Item good quality and as described.”

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Posted 6 months ago

“Lovely material but colour not quite as picture on site !”

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Posted 1 year ago

“Love the way the store is set out, with lots of ideas for home decor”

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Posted 1 year ago

“Beautiful things for little ones with a variety of things from clothes, baby eating, toys and decor. Lovely bit of quirkiness on saltburn high Street. Staff are super friendly.”

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Posted 1 year ago

“Great service. Homely feeling”

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Posted 1 year ago

“It looks lovely. Bought to go with the dinner set for my son. Hoping it pours the gravy well at Christmas lunch 😊”

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Posted 1 year ago

“Fast delivery and good communication.”

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Posted 1 year ago

“Really pleased with our cushions and throw. Unfortunately the tea light arrived damaged, but I was refunded immediately. Will definitely use again - hopefully when some out of stock cushions are back in.”

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Posted 1 year ago

“cool”

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Posted 1 year ago

“Just what i was looking for and good competitive prices”

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Posted 1 year ago

“The limited edition print I wanted wasn't on the website so I contacted them, they found it put it up and posted it out to me super quick -good communication all round -well done !”

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Posted 2 years ago

Hi Vix, Thank you so much for taking the time to leave a review! Apologies that you couldn't find what you were looking for at first but I'm so pleased to hear we were able to fulfil your order once you contacted us. Thanks for shopping with us, I hope you love the new art work. Best Wishes, Jasmine, Team LD x

Posted 2 years ago

“Fab clock, with a great delivery”

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Posted 3 years ago

Hi Matt, Thank you so much for taking the time to leave a review. The marble wall clock is a personal favourite for being stylish, sleek and practical! Thanks again, Jasmine, Team LD x

Posted 3 years ago

“Lovely product”

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Posted 3 years ago

Hi there, Thank you for taking the time to leave a review. The Isabella candle holder is a personal favourite, I love the colours and finish! Hope to see you again soon. Best Wishes, Jasmine, Team LD x

Posted 3 years ago

“Product has not arrived even though I've been asked to review it and had 2 messages from DPD to say it will be delivered but on checking with them, they've never received it. Lovely lady from Lillian Daphe just called to say that it's been lost in transit and they'll send a replacement. Very happy now!!!”

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Posted 3 years ago

Hi there, Firstly thank you for taking the time to leave us a review. I'm sorry to hear you had a bit of trouble with your order and delivery, sometimes things can be hectic at this time of the year and sadly your order was lost in transit. However, like in your case, we always try to promptly resolve any queries like this, whether that is via phone or email. Your felt decoration should be with you shortly and I hope you love it! I'm glad to hear you're happy now! If you want to discuss anything further you can call us or email us on sales@lilliandaph.co.uk Apologies again, Jasmine, Team LD x

Posted 3 years ago

“Iam being very picky but colour of the large moose didn't quite match the colour of the small moose which I bought from you last year. Other than that,I was very pleased with DPD as they are amongst couriers I've encountered. Moose was well packed as well so I was happy with that.”

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Posted 3 years ago

Hi Willem, Thank you for taking the time to leave a review. We're glad you're pleased with the service we provided for you. However, I can only apologise that you were a little disappointed with your moose decoration. Unfortunately due to the finish and manufacturing process, the colour can vary on these products and we will make an effort to disclose this in the product descriptions. As you purchased your small moose last year and larger one this year, the items will have been manufactured in different batches, resulting in a colour variation. Hopefully they are still to your satisfaction, if you have any other queries don't hesitate to contact me or Craig on sales@lilliandaph.co.uk Thanks again, Jasmine, Team LD x

Posted 3 years ago

Lillian Daph is rated 4.9 based on 1,507 reviews