Lilley Tile and Stone Ltd Reviews

Name: Lilley Tile and Stone Ltd
Address: Unit 1b-3b Herne Business Park, The Links, Herne Bay, Kent
Rating: 4.72

4.7 Rating 1,693 Reviews

94 %

of reviewers recommend Lilley Tile and Stone Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,693 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

Lilley Tile and Stone Ltd 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have dealt with this company for years and they always do not disappoint.I live in the Highlands of Scotland and the delivery has always come on time,and havent been charged a fortune for delivering here.I shall keep on using you because you are the only company that supplies MAPEI products at a good price. And MAPEI is an excellent brand”

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Posted 2 years ago

“Excellent product and easy to use making regrouting almost a pleasure.”

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Posted 2 years ago

“Excellent service 👏”

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Posted 2 years ago

“Good range of products and fast internet purchase and delivery. Very happy.”

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Posted 2 years ago

“Easy to navigate website when ordering. Great communication with regards to delivery etc 👍”

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Posted 2 years ago

“Fantastic service. I ordered online and realised that I had messed the order up. I called them and Ray was super helpful and so pleasant to speak to. I would recommend :)”

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Posted 2 years ago

“helpful phone advice to get the right products from their excellent extensive range of cleaners.Speedy delivery too - many thanks !!”

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Posted 2 years ago

“Great item thank you but delivery charges for one small item are far too expensive, using cheaper option would be better alternative as paying for delivery almost same price as item is bit a shame.”

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Posted 2 years ago

“Arrived within a day of ordering. Well packed and secure. Price was very competitive. Would use again.”

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Posted 2 years ago

“This is not the first time I've used Lily Tile to order adhesive and it's arrived on a pallet within the specified time I've had no issues”

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Posted 2 years ago

“I ordered 2 dispensers of Mapei Fuga Fresca tile grout for the bathroom. The online ordering was easy to use and the product arrived in good time though it was held up for a day due to a fire at the transfer depot delivery hub in Byfleet, which was no fault of Lilley Tile and Stone Ltd. I have not used the product, as yet.”

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Posted 2 years ago

“Fantastic, delivered where I wanted when I wanted 5* all round.”

Lilley Tile and Stone Ltd 5 star review on 23rd May 2023

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Posted 2 years ago

“Exactly what I wanted and arrived very quickly. Excellent service though out!”

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Posted 2 years ago

“No fuss, delivery ahead of time, very dependable”

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Posted 2 years ago

“Very pleased with the entire process, from placing my order through the delivery and the quality function of the products.”

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Posted 2 years ago

“Quick delivery, well priced”

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Posted 2 years ago

“Great price for the product and very quick delivery. Would recommend.”

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Posted 2 years ago

“Ordered online after calling to check stock - friendly customer service and no issues whatsoever when I collected - highly recommended”

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Posted 2 years ago

“Great customer service - fast delivery! Thank you :)”

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Posted 2 years ago

“Easy to order. Good communication from company. Only problem was with the carrier. Two missed deliveries but was able to collect it from the local depot. Thanks”

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Posted 2 years ago

Lilley Tile and Stone Ltd is rated 4.7 based on 1,693 reviews