Lilley Tile and Stone Ltd Reviews

Name: Lilley Tile and Stone Ltd
Address: Unit 1b-3b Herne Business Park, The Links, Herne Bay, Kent
Rating: 4.72

4.7 Rating 1,684 Reviews

93 %

of reviewers recommend Lilley Tile and Stone Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,684 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

Lilley Tile and Stone Ltd 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

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“Excellent service. Very helpful when I thought I was going to have a problem being around for the delivery. Would definitely recommend.”

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Posted 2 years ago

“Great communication; they found stock for me and got it to me next day! Perfect!”

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Posted 2 years ago

“Purchased paving cleaner and sealer which I plan to use later in the spring, as far as the purchase and delivery of the products were concerned it was faultless and arrived when expected, many thanks.”

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Posted 2 years ago

“Appreciated the phone call to rectify quickly my mistake with the delivery address allowing you to despatch the good immediately.”

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Posted 2 years ago

“Exactly what I ordered, it came on time, not damaged.”

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Posted 2 years ago

“I'm very pleased with my purchases, exactly what I expected.”

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Posted 2 years ago

“5. Very cooperative and very good value for money.”

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Posted 2 years ago

“Order minus one item arrived on time and in good condition. The missing item was refunded automatically but was irritating as it was the only reason I ordered from LTS! It would have been better if LTS had contacted me in advance so I had the opportunity to cancel.”

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Posted 2 years ago

Rory, Sincere apologies for the inconvenience caused. I'm not sure why this item was not shipped/available, but I will forward your comments onto our Sales team and Despatch department so we can investigate further. Best Regards Ray Lilley Web Support

Posted 2 years ago

“Service was absolutely fine. The product is absolute rubbish. Wouldn't waste your money amd just use soapy water in a spray bottle. Does the same just better”

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Posted 2 years ago

Richard, We're sorry to hear that you didn't find the product you ordered was suitable for your project. Can you please email us directly with the product you were using it on and the results you expected? We can pass your information onto the manufacturer but also make sure that this particular prodyct was fit for purpose. Best Regards Ray Lilley Web Support

Posted 2 years ago

“Excellent service very prompt. Postage a bit expensive”

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Posted 2 years ago

“Fast delivery and great price”

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Posted 2 years ago

“Excellent service I spoke to customer services who were very helpful with directions to the website. Item arrived next day Perfect”

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Posted 2 years ago

“Everything as listed. Very good”

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Posted 2 years ago

“Brilliant service. Through extensive building works this company was efficient, easy to order and was extremely quick to deliver which is essential. Fab thx”

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Posted 2 years ago

“Items as ordered, decent price and delivery. Great communication.”

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Posted 2 years ago

“Great buying experience. Trouble-free, product as expected.”

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Posted 2 years ago

“Fast service and delivery”

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Posted 2 years ago

“Excellent service, packaged well and sent in a timely way”

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Posted 2 years ago

“I buy most of my construction products at Lilly Tile & Stone as they consistently sell at very good prices, with reliable delivery and customer service.”

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Posted 2 years ago

“Brilliant service & excellent product.”

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Posted 2 years ago

Lilley Tile and Stone Ltd is rated 4.7 based on 1,684 reviews