Lilley Tile and Stone Ltd Reviews

Name: Lilley Tile and Stone Ltd
Address: Unit 1b-3b Herne Business Park, The Links, Herne Bay, Kent
Rating: 4.72

4.7 Rating 1,684 Reviews

93 %

of reviewers recommend Lilley Tile and Stone Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,684 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

Lilley Tile and Stone Ltd 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

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“The items I originally ordered were out of stock, I was contacted and offered alternatives as well as advice over the phone on the best way to prepare the tile adhesive. Invaluable assistance for an amateur DIY-er! Many thanks.”

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Posted 5 years ago

“Great online service during the covid lockdown. Customer service called to check details of the order and everything arrived as scheduled. Will definitely use again.”

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Posted 5 years ago

“Felt that there was profiteering going on here as told flat £12 delivery fee was only option. My very small item came by next day delivery which wasn’t at all necessary.”

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Posted 5 years ago

“Well packed and prompt delivery. Delivery options however are quite expensive. Really good. Over all though thank you Vantage Roofing building and maintenance”

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Posted 5 years ago

“Goods order day l1 arrived day 2, can’t be faulted.”

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Posted 5 years ago

“From the firt phone call we were given excellent advice and sample products arrived within 48hrs. Would highly recommend”

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Posted 5 years ago

“Ordered 6 bags of Mapei Tile Adhesive. Setting up an account was simple. Product arrived on time. Not the cheapest around but worth the extra for the convenience and home delivery service.”

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Posted 5 years ago

“Great service and quick delivery”

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Posted 5 years ago

“Excellent fast service. Will use again. Very happy with product.”

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Posted 5 years ago

“I'm afraid I really can't review as I'm not quite ready to grout yet, sorry”

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Posted 5 years ago

“Really good company Loved the Personal service Bought pallets of kerakol and grout on various occasions Great they sell green product - people don’t want chemical s these days Arrive in time , lovingly protected from rain .”

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Posted 5 years ago

“Great service would definitely recommend lilley tile and stone”

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Posted 5 years ago

“Fantastic help and fast delivery even though it was expensive for the delivery but goods were reasonably priced”

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Posted 5 years ago

“Very good service, and delivered very quickly, will certainly shop, using Lilly Tile and Stone, in the future.”

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Posted 5 years ago

“Unfortunately one bag of grout had split open but I believe this was done by delivery firm as they had taped up the box again? But grout everywhere as you can imagine!! So one bag no good”

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Posted 5 years ago

“Excellent! They were really helpful, and went out of their way to assist me with my order.”

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Posted 5 years ago

“Found what I wanted, ordered on line without fuss, delivered on time. What more did I need.”

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Posted 5 years ago

“Goods were dispatched on the same afternoon, excellent! Reasonably priced when compared to other sites.”

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Posted 5 years ago

“Really good value and fast delivery. Will definitely use again.”

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Posted 5 years ago

“I'm really pleased with my order, delivery and service. Good communication all the way and very helpful I'll be back soon Thank you Ath Bathroom Repairs Allan”

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Posted 5 years ago

Lilley Tile and Stone Ltd is rated 4.7 based on 1,684 reviews