Lilley Tile and Stone Ltd Reviews

Name: Lilley Tile and Stone Ltd
Address: Unit 1b-3b Herne Business Park, The Links, Herne Bay, Kent
Rating: 4.72

4.7 Rating 1,542 Reviews

93 %

of reviewers recommend Lilley Tile and Stone Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,542 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

Lilley Tile and Stone Ltd 5 star review on 26th April 2024

Anonymous

Anonymous // 01/01/2019

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“Received really quick, the trim was fantastic better than I thought and packaging kept the trim from being damaged.spot on”

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Posted 7 months ago

“Good availability an prompt dispatch and delivery. Will use it again!”

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Posted 7 months ago

“I haven’t received my product even though it said it was delivered :(”

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Posted 7 months ago

Dean, As with a previous customer it looks like you had selected click and collect. Whilst we have change the default in Google/Apple Pay now to standard delivery we know it did create some confusion with customers at the time for which we apologise. Can you please confirm that your issue was dealt with? Best Regards Ray Lilley Web Support

Posted 6 months ago

“Very helpful and knowledgeable about their products . Very keen prices and excellent delivery times.”

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Posted 7 months ago

“Lovely company and lots of products in stock Great service, slight problem with my delivery as was lost by the courier and they got the new order out the next day before 10 o’clock.”

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Posted 7 months ago

“Easy ordering process, quick delivery. Great service overall.”

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Posted 7 months ago

“Good price and on time thanks”

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Posted 7 months ago

“Good communication and service. We ordered aluminium skirting (great product) and one of the packages lagged behind the other during delivery. Prompt response from Lilley and the problem was sorted.”

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Posted 7 months ago

“The best thing is the very competitive price of the product when compared to other suppliers. This is only a good thing if the delivery matches........which it does. Win win”

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Posted 7 months ago

“The order arrived sooner than expected and was competively priced.Good service.”

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Posted 7 months ago

“Good competitive price Prompt delivery Satisfied customer”

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Posted 7 months ago

“Fast delivery and good price”

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Posted 7 months ago

“Not as clear as they could be re price of grout ie coloured is not necessarily £8.98 for 3kg as seen on offer. Otherwise VvG”

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Posted 7 months ago

“Easy to order online and great choice Package arrived as promised- packaged well to prevent any damage and on time”

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Posted 7 months ago

“Excellent”

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Posted 7 months ago

“Good service and the only place I could find what I wanted, but the postage cost was a bit on the high side, but overall got what we needed”

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Posted 7 months ago

“Great communication with the company. Fast and reliable”

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Posted 7 months ago

“I ordered a product online, my experience was first class, ieven received an update call my purchase arrived on time and was well packaged to prevent spillage and damage, highly recommended retailer, thank you”

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Posted 8 months ago

“Great customer service”

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Posted 8 months ago

“Extremely quick delivery and a fantastic product”

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Posted 8 months ago

Lilley Tile and Stone Ltd is rated 4.7 based on 1,542 reviews