Lilley Tile and Stone Ltd Reviews

Name: Lilley Tile and Stone Ltd
Address: Unit 1b-3b Herne Business Park, The Links, Herne Bay, Kent
Rating: 4.72

4.7 Rating 1,684 Reviews

93 %

of reviewers recommend Lilley Tile and Stone Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,684 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

Lilley Tile and Stone Ltd 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

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“We bought the black spot remover and it worked a treat on our prcelaine tiles. As soon as we applied it started to remorve the algy and with a minimum of brushing it completely disappeard. We were a little concernred that it could wash into the flower bed and onto the lawn, so we wiped it all all up, which was quite hard work, but hopefully there will be no side effects. We have yet to apply the sealer, but will do this in the spring before the algy starts dripping off the trees. The area under the tree was very black and is now almost clean.”

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Posted 4 months ago

“Excellent service product delivered on time staff very helpful”

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Posted 4 months ago

“We have been purchasing from Lilley Tile & Stone for well over 10 years - The Team are great and the service too!”

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Posted 4 months ago

“I made enquiries about an unusual tile, the help I got was outstanding, the prices were highly competitive and if the tiles turn up on Friday, the delivery will be superb. I reget I did not discover this company earlier. In short the best service I have received inb many years. M. L. Massie”

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Posted 4 months ago

“Very impressed with the knowledgeable staff, who assisted us with product purchase. Well stocked store allowing us the determine grout colour effortlessly. We travelled down from Medway, as quite frankly the tile shops their aren't in the same league. Will definitely be coming here again Well done Lilley tile and stone”

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Posted 4 months ago

“Good website and easy ordering process. Fast delivery. I have emailed a question about a week ago but not had a response this is not great service.”

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Posted 4 months ago

“Good service”

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Posted 4 months ago

“I’m a trader, and Lilley Tile and Stone is hands down my best and most reliable supplier. These guys are absolutely brilliant! Their communication is top-notch, and deliveries are always quick. On the rare occasion something isn’t in stock, they call me within an hour of placing the order to let me know, and they’ll provide an updated timeframe—sometimes just a day longer. This level of service helps me plan my projects effectively, which is invaluable. I’ve been working with them for seven years now, and I couldn’t be happier. Huge thanks to the team—it’s a pleasure to work with you!”

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Posted 5 months ago

“Great company. Quick delivery and great communication.”

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Posted 5 months ago

“A supplier that I trust who always delivers”

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Posted 5 months ago

“Purchased a threshold strip to transition from a tiled landing to a carpeted staircase. Worked perfectly and was available in different depths. I searched for ages online for something that would work and this was the only place I found.”

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Posted 5 months ago

“fast reply and delivery, big range of products and competitive prices”

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Posted 5 months ago

“Good service”

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Posted 5 months ago

“Friendly professional advice from a family business”

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Posted 6 months ago

“Product delivered promptly and as ordered.”

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Posted 6 months ago

“Very well made product, fitted laser in lesd than 15min,thank you”

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Posted 6 months ago

“Made an order with Lilly Tile and Stone, which for no fault of their own they could not for fill. So instead they went beyond what was necessary and doubled up on a similar item that was more than adequate. Would definitely recommend.”

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Posted 6 months ago

“Prompt delivery almost by return. Many thanks.”

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Posted 6 months ago

“Very quick delivery of the product I ordered so extremely pleased with that aspect. I haven't actually got round to using the product yet so it's hard to comment further!!”

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Posted 6 months ago

“Fast and efficient delivery. Great edge for my internal stairs.”

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Posted 6 months ago

Lilley Tile and Stone Ltd is rated 4.7 based on 1,684 reviews