Light Supplier Reviews

Name: Light Supplier
Rating: 4.60

4.6 Rating 2,628 Reviews

90 %

of reviewers recommend Light Supplier

4.6

Based on 2,628 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01515482705

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Light Supplier 5 star review on 11th February 2023

Richard Redding

Light Supplier 5 star review on 9th January 2023

Anonymous

Anonymous // 01/01/2019

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“Nice quick answer to my initial query.”

Helpful Report

Posted 1 year ago

“Order was processed and dispatched within 3 days and Delivered by Royal Mail. A subsequent order was made and delivered quickly. Would highly recommend this company. Very prompt service.”

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Posted 1 year ago

“Good source of supplies. Unfortunately my original order was list on the post but Light Supplier arranged a replacement which arrived promptly.”

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Posted 1 year ago

“Initial response was OK, ordered on 28 Nov and informed of Dispatch on the 2nd of Dec, unfortunately, there was no tracking number, nor carrier mentioned, after 10 days I informed them of non arrival, and was told they were contacting the Shippers (Royal Mail) and gave me a Tracking number, which appears to be non Working. As of 16th Dec still no information, nor goods”

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Posted 1 year ago

“Good products, easy to get hold of, good advice - recommended”

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Posted 1 year ago

“Prompt response and product of good quality, easy to fit and exactly as expected. Saving us a fortune over the halogen alternative!”

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Posted 1 year ago

“Excellent quality. Easy to order, and delivery as promised.”

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Posted 1 year ago

“The most excellent website, delivery and product. This reflects the high quality of the company in their comprehension of what folks need to know when reading about a product, speedy delivery and supplying a product that was so easily installed. The result; superb under-unit kitchen lighting. Thank you,”

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Posted 1 year ago

“I am a little disappointed in your service. The advice you give is good but delivery of the ordered products is poor. This may well be due to recent activity by Royal Mail staff but you do not seem to offer an alternative. I have not received notification that my order has been dispatched and had to make an enquiry by phone. I am still waiting delivery”

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Posted 1 year ago

“I found this company to be very helpful and provides a light system that was easy to install and which gives out good levels of light under my kitchen cupboards.”

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Posted 1 year ago

“Ordered 2 Solaris slimline under cabinet lighting kits (LED Drivers included) for next day delivery as contractors were arriving in 4 days to fit as part of a bigger job. Light supplier despatched on time, received at carrier. No show next day. Package was delayed at carrier hub. My review is primarily to say, when I called Light Supplier, twice it went straight to voicemail and I thought oh here we go. I did not leave a message. 5 minutes later I had a call from a mobile from Customer Service saying systems were down, should be up in an hour, please e mail in query. Again, i thought, here we go. I filled in the online form. 20 mins later got a phonecall confirming package at carrier but in meantime had received the standard carrier e mail informing of delay. Soon after customer service again phoned to say they had checked and confirmed delay at carrier and tracking number. I said I had the info. The carrier eventually delivered my lights 3 days later on a Sunday just in time for contractors arriving next morning. So, horrible service from carrier, but absolutely excellent service from CS at Light Supplier. Well done 10/10. The lights were as described, packed very well and look super.”

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Posted 1 year ago

“Excellent service. Minor issue with the order was sorted promptly and with no fuss. A happy customer, and have both recommended and purchased from Light Supplier again.”

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Posted 1 year ago

“Original light never arrived but without fuss new item was sent really pleased lights up the area required a treat”

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Posted 1 year ago

“Bought these to replace some old lights excellent quality and a good price”

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Posted 1 year ago

“Well packed and swiftly delivered. Good value and effective strip led lighting.”

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Posted 1 year ago

“Good service,would certainly use again.”

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Posted 1 year ago

“Light fitting has no fitting brackets, awaiting a reply”

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Posted 1 year ago

“really good, easy to fit, but does need a drill, replacement light fitting”

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Posted 1 year ago

“I’m so glad I found this company. Delivery was next day, the shelf with in built light is just beautiful and was a fraction of the price I had seen on other sites. I will definitely use you again and highly recommend! Thankyou.”

Helpful Report

Posted 1 year ago

“Bought a set of 3 Magra down lights cool white,lights are of good quality and are very bright.Unfortunately one item arrived without the fixing screws,contacted customer services and replacement screws arrived a couple of days later with no quibble.Excellent customer service”

Helpful Report

Posted 1 year ago

Light Supplier is rated 4.6 based on 2,628 reviews