Light Supplier Reviews

4.67 Rating 1,821 Reviews
92 %
of reviewers recommend Light Supplier
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
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When the order arrived it was missing a link cable + one was damaged & not in a plastic sleeve + all the boxes for the five lamps had the ends broken I reported this to the Royal Mail also spoke to a gent named John in the information office who was very helpful and arranged for a replacement light plus a link cable which I am still waiting for
Posted 1 week ago
I would do a review but unfortunately I still haven't received my lights. Emailed company, was told they would contact royal mail, still haven't heard anything back yet. Understandable post is a nightmare at the minute so I'm hopefully just unfortunate but think there should be more communication when issues happen this Is my reason for 3 stars
Posted 1 month ago
Very very slow at dispatching your order, so be aware of this when ordering it may use the next working day delivery but it will take them 4 or so days so send it!??
Posted 1 month ago
While the quality and price of the items sent was good, one of the items ordered ( a 500mm link cable) was apparently not in stock so they sent a substitute ( a 1000mm link cable) which is not really satisfactory, you can't just lose 500mm of surplus cable so you have to cut it and get a junction box to get round the problem.
Posted 3 months ago
I spoke to a very helpful person on the phone who gave me knowledgeable advice about what I needed to buy. I am therefore quite disappointed that even after chasing up my order (I did not receive any information about delivery) I have still not received it, 10 days after placing the order.
Posted 3 months ago
Good service and timely delivery, generally products are good. Issues with Capella under cabinet lights
Posted 3 months ago
No opinion yet goods not arrived To date
Posted 4 months ago
Can’t comment much other than I ordered my item 2/12/20 but have not yet arrived
Posted 5 months ago
I have not received the goods ordered and have been told delivery will be delayed until mid December.
Posted 5 months ago
10 Watt LED Dimmable GLS Bulb 2 ordered Supplied: 1 with screw fitting - correct 1 with bayonet fitting - incorrect.
Posted 6 months ago
Still have not received my order, which was ordered on the 5th August.
Posted 9 months ago
Disappointed not to receive any order update e.g. shipping date, until 11 days after the order was placed
Posted 1 year ago
The undercounter lights are very good and simple to was prompt but got sent 2 different lights warm cool white light which looks odd....I did call to explain and was told a replacement would be sent out but as yet ( 3 weeks ) nothing
Posted 1 year ago
I ordered on Thursday Lunch time for next day delivery and paid an extra £9.99 However, I was disappointed as I didn’t receive my order until Monday morning I had to call to get my tracking number and was told it would be sent to me. I didn’t get my tracking number. It made me nervous so I was relieved when my order arrived
Posted 1 year ago
Product as described & expected, price ok, light colour is a little lower than 4000k, probably 3800k but hey they look great, delivery a little tardy but overall good.
Posted 1 year ago
Delivery took way too LONG, Otherwise OK.
Posted 1 year ago
Equipment good. Delivery very slow. Twice the time they said on the order.
Posted 1 year ago
Product took a week to arrive, so didn't get time to use it as planned at a show I was attending
Posted 1 year ago
Delivery not that quick but received in good condition. Wasn't what I ordered either as I ordered Pilatus and got Baloubet.
Posted 1 year ago
Unfortunately the lights didn't turn up so John gave me a refund.
Posted 1 year ago
Light Supplier is rated 4.67 based on 1,821 reviews