Light Supplier Reviews

Name: Light Supplier
Rating: 4.58

4.6 Rating 2,656 Reviews

90 %

of reviewers recommend Light Supplier

4.6

Based on 2,656 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

01515482705

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Light Supplier 5 star review on 11th February 2023

Richard Redding

Light Supplier 5 star review on 9th January 2023

Anonymous

Anonymous // 01/01/2019

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“Having never used them before I ordered just the one light. They ticked all the right boxes; good price, good quality and prompt delivery, so I intend to order 3 more”

Helpful Report

Posted 5 months ago

“Easy ordering and excellent flexible recessed LEDs. Customer delighted and easy to install”

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Posted 5 months ago

“Ordered a rechargeable LED light and was sent the wrong size. Contacted them but just received an email saying they'd sort it. That was 2 days ago and still no word. Appalling customer service!”

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Posted 5 months ago

“Please can you advise, I am yet to receive my order. #11667”

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Posted 5 months ago

“I ordered these lights on 8/6/2024 and there is still no sign of them. Today is 24/6/24. Royal Mail say they never received them. Please tell me when i will receive them?”

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Posted 5 months ago

“Still waiting for my order”

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Posted 5 months ago

“Paid for 26th May.Have not had it yet.Another week goes by.Many dubious excuses later still no delivery.Do you intend to honour your part of the bargain?Next stop trustpilot then trading standards.”

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Posted 5 months ago

“My order never arrived”

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Posted 5 months ago

“Item damaged on arrival. Emailed them about it and have received nothing from them. So here’s a zero star rating for the item and lack of customer service.”

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Posted 5 months ago

“Product fitted and working, thank you”

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Posted 6 months ago

“Good price, quick delivery, all good”

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Posted 6 months ago

“This company is great the items where exactly what I needed. I did have to remind them I ordered my items. Soon as they got the email I received my items the next couple days. Other than that excellent service. Thank you”

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Posted 6 months ago

“I can't fit the lights. I didn't received full order. Waiting two weeks for missing items. Can't carry on with kitchen. I'm losing patience here. They not replying emails. When I call them they finally replied and promised that items will be last Tuesday. Still nothing after another week There is no customer service at all. Very disappointed.”

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Posted 6 months ago

“Ordered 2 walll light.Fittings promptly delivered but unfortunately broken. These were promptly replaced and I have just received. These appear to be undamaged. Kept informed at all times. My thanks”

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Posted 6 months ago

“Despite paying £4.99 (2-4 working days) delivery charge item didn't receive. When I called them after the said days then only they send my light.”

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Posted 6 months ago

“Ordered under cabinet leds a couple of years back, when one unfortunately failed. Couldn't remember where I bought the lights, and when searching for replacement found them on LS. When I looked at reviews I was really hesitant but went ahead with order. My order was well packaged and correct lights ( unlike another outfit who had right photo but lights nothing like it. ). I have since ordered more as spares , which I'm waiting to get dispatched. Oh, and I have since learned that I purchased the original lights from LS!”

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Posted 6 months ago

“Order for 4 lights processed & paid on 7th May, took 10 days delivery. One fitting arrived faulty, replacement eventually arrived 28th May. Poor service.”

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Posted 6 months ago

“I am very pleased with the product, good looking little lights”

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Posted 6 months ago

“Pleased with the product, but delivery instead of 3 to 5 days as indicated on website, it took about 2 to 3 weeks. Seller seemed very proactive in sorting problem, whatever it was! Two pendant lights, well packaged and parcel arrived in good condition.”

Helpful Report

Posted 6 months ago

“first order didnt arrive, but after contacting the company it soon came recorded delivery”

Helpful Report

Posted 6 months ago

Light Supplier is rated 4.6 based on 2,656 reviews