Light Supplier Reviews

Name: Light Supplier
Rating: 4.58

4.6 Rating 2,657 Reviews

90 %

of reviewers recommend Light Supplier

4.6

Based on 2,657 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

01515482705

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Light Supplier 5 star review on 11th February 2023

Richard Redding

Light Supplier 5 star review on 9th January 2023

Anonymous

Anonymous // 01/01/2019

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“first order didnt arrive, but after contacting the company it soon came recorded delivery”

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Posted 2 years ago

“Excellant lights, easy to install at a great price.”

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Posted 2 years ago

“Lights perfect, unexpectedly pleased to receive brackets and wiring. Thank you.”

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Posted 2 years ago

“Yes where is my deliveries from you ???”

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Posted 2 years ago

“Fast delivery”

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Posted 2 years ago

“Pleased with the lights but takes far far too long for delivery”

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Posted 2 years ago

“Great service and comms”

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Posted 2 years ago

“Slow delivery, but product as described.”

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Posted 2 years ago

“Light great. Delivery 3 days late despite paying for 1-3 day despatch”

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Posted 2 years ago

“They resolved an issue in a kindly way”

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Posted 2 years ago

“purchase order 9824 2 lights ordered on line.....quick service and delivery 1 light was faulty, reported to John within 3 days, he offered to replace it . i have now waited nearly 4 weeks and called 4 times, everytime i get told "i will talk to dispatch" nothing ever happens poor service”

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Posted 2 years ago

“Bought a set of under cupboard lights from this company. On arrival all of the packaging for each light were open and not well protected at all. On inspection of the lights I found the screws used for the installation of the fitting in one box to be missing. I contacted the company by email and explained the problem. I was assured the screws would be sent out. They never arrived, I contacting the company for a second time and was told the same thing but nothing came. My kitchen fitter had to go out and buy a set of small screws to finish my kitchen. There are other companies that do the same fittings and I can only advise you to use them instead. The fittings.i bought were not a cheap item and I feel the lack of service you can expect to receive from light supplier is a good reason to choose a more reputable company. Please think twice before you buy anything from these people. Good luck”

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Posted 2 years ago

“I'm not usually one for leaving reviews but on this occasion, I feel it's important. I have ordered a number of products from Light Supplier and the first few were fine, though they all took longer than advertised to arrive. The last order was not only two days late, it was poorly packaged and when I came to install it for the customer, the wrong six way port had been connected and didn't accept the three pin connectors from the lights. I phoned to ask for the right port to be sent out but 3 weeks later it's still not arrived.”

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Posted 2 years ago

“UPDATE FROM PREVIOUS POOR REVIEW: John did everything possible to sort the problem, at additional cost and time to him, we have now received the lights and wouldn’t hesitate to recommend this genuine business. We will use again”

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Posted 2 years ago

“Stated delivery is three to five working days. Eight working days and I've still not received my order. Their response to emails is dismissive or not at all. No idea when my order will arrive. I won't be using this company again.”

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Posted 2 years ago

“We ordered on 30-10-23 with 3-5 day tracked delivery. Still not arrived 10 days later. One email humble apology with a promise of next day delivery tracked; still not arrived two full working days later. Avoid”

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Posted 2 years ago

“Phenomenal customer service! Prompt and very attentive. First class service 👍”

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Posted 3 years ago

“These LED under-counter lights look great, not flimsy, brackets look well made. I have not had them put into place yet, we are waiting for the Chippy to just finish off some work, hopefully in a couple of days.”

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Posted 3 years ago

“Recommended by my son and not disapointed”

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Posted 3 years ago

“Everything was as described and the delivery was very prompt. All units fitted within 30 minutes.”

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Posted 3 years ago

Light Supplier is rated 4.6 based on 2,657 reviews