Light Supplier Reviews

4.66 Rating 1,122 Reviews
91 %
of reviewers recommend Light Supplier
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
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Light Supplier 5 star review on 11th May 2020
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Light Supplier 5 star review on 13th January 2020
Chris Rollinson
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Light Supplier 5 star review on 3rd September 2019
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Light Supplier 5 star review on 7th June 2019
Katie Woodward
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Light Supplier 5 star review on 1st February 2019
Arthur Dicken
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Light Supplier 3 star review on 28th August 2017
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Light Supplier 5 star review on 17th May 2017
michael oliver
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Anonymous  // 01/01/2019
Disappointed at the moment as order arrived incomplete and cannot find working contact details to speak to them.
Posted 4 days ago
Asked me for a review before i received my order shoddy
Posted 1 month ago
Sorry unable to review as nothing has arrived yet.
Posted 1 month ago
I placed an order number 52475 on 13 April and received acknowledgement of payment but have had no further communication on delivery
Posted 1 month ago
Have yet to receive lights
Posted 1 month ago
Ordered over a week ago. Money taken from account. Upon ringing we were told items had been dispatched but we have had no email to confirm that and still no sign of goods. We asked for another email to confirm dispatch but we have not received one. Realise delay in delivery may be due to Covid19 but communication poor.
Posted 1 month ago
I ordered squares lights LED plinth kit, they came round NOT square and on top of that after fitting them, they turned out to be extremely fade
can hardly see the light
Posted 3 months ago
Still haven’t received my lights and no email when I called on Thursday I was told they sent an email and my lights would be here either that day or the next this is Saturday now and no lights which has left me with an unfinished job that was important for Saturday
Posted 6 months ago
Still no answer to my email...
Paid for 5 lights and extra for next day delivery...received 3 lights only - next day.
Emailed company 48 hours ago and no reply so far.
Disappointed customer at this moment. Hopefully they will reply.
Posted 8 months ago
Been waiting for nearly 2 weeks, phoned 3 times to check where lights are, still not arrived.
Posted 8 months ago
Don't waste your time and money on Wireless Hidden QI Charger
Posted 8 months ago
Refunded with no notification as to reason, so didn't know, until after a week of wasted time waiting....
Posted 11 months ago
I ordered an extension lead that was recommended by light supplier as being compatible with lights I bought from them but wasn’t . I tried contacting them, firstly for advice on the correct item and then again to request a refund and have not received a response. If anyone orders the Targa Anthracite under cabinet LED lights, you need the Leyton Toplink connectors not the JB system that is recommended by Light Supplier.
Posted 11 months ago
I have not received the light unit. I mailed you but no reply. Also called you no answer?
Posted 1 year ago
Terrible service. Sent wrong lights. Said they would send me correct lights but never arrived. Customer services then never answered my emails. Am stuck with lights I cannot use but have paid for and have had to order the correct lights from Amazon. Will not use this company again.
Posted 1 year ago
I ordered lights on 14th.February 2019 and paid immediately. I have not received them yet, nor have I had any E mail acknowledgement. It is now the evening of 21st February 2019.
Posted 1 year ago
Asked to write a review and yet I have still not received my order. Even after I raised the issue and told it would be resent...........still waiting. What am I reviewing mmmm!
Posted 1 year ago

Their contacts are useless. Whether by phone or by e-mail, any attempt to contact them fails. Their contact e-mail may as well be a 'do not reply' address because that is what one gets - no reply. Their contact telephone number is constantly engaged - 3 days spent trying to get through to them.

Apart from the confirmation of my original order, there is nothing at all from them to tell me where my order is - "your order has been dispatched" or "your order will be delivered on dd/mm/yy".

The items I ordered on 26th Dec were in stock (allegedly) but they still haven't arrived over 2 weeks later.

If I could contact them to cancel my order I would but I can't because - short of driving over to Liverpool to confront them face to face - I can't get any response out of them.

Posted 1 year ago
Not received order yet
Posted 1 year ago
I haven't received my order. 'Nuff said.
Posted 1 year ago
Light Supplier is rated 4.66 based on 1,122 reviews