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Light Supplier Reviews

4.6 Rating 2,628 Reviews

90 %

of reviewers recommend Light Supplier

Company Reviews

Product Reviews

4.6

Based on 2,628 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

01515482705

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Light Supplier 5 star review on 11th February 2023

Richard Redding

Light Supplier 5 star review on 11th February 2023

Richard Redding

Light Supplier 5 star review on 11th February 2023

Richard Redding

Light Supplier 5 star review on 9th January 2023

Light Supplier 5 star review on 30th December 2022

Light Supplier 5 star review on 16th December 2022

Light Supplier 5 star review on 12th November 2022

50

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“purchase order 9824 2 lights ordered on line.....quick service and delivery 1 light was faulty, reported to John within 3 days, he offered to replace it . i have now waited nearly 4 weeks and called 4 times, everytime i get told "i will talk to dispatch" nothing ever happens poor service”

Posted 1 month ago

“Bought a set of under cupboard lights from this company. On arrival all of the packaging for each light were open and not well protected at all. On inspection of the lights I found the screws used for the installation of the fitting in one box to be missing. I contacted the company by email and explained the problem. I was assured the screws would be sent out. They never arrived, I contacting the company for a second time and was told the same thing but nothing came. My kitchen fitter had to go out and buy a set of small screws to finish my kitchen. There are other companies that do the same fittings and I can only advise you to use them instead. The fittings.i bought were not a cheap item and I feel the lack of service you can expect to receive from light supplier is a good reason to choose a more reputable company. Please think twice before you buy anything from these people. Good luck”

Posted 2 months ago

“Stated delivery is three to five working days. Eight working days and I've still not received my order. Their response to emails is dismissive or not at all. No idea when my order will arrive. I won't be using this company again.”

Posted 5 months ago

“We ordered on 30-10-23 with 3-5 day tracked delivery. Still not arrived 10 days later. One email humble apology with a promise of next day delivery tracked; still not arrived two full working days later. Avoid”

Posted 5 months ago

“Just a word of advice, check said goods before going to clients, incorrect drivers supplied for under cupboard lights……. ahhh”

Posted 10 months ago

“I ordered one light for my kitchen it said 2 4 days it took 3 weeks in which I spoke to them 3 times then when it came it had no lamp with it so spoke to them again and they said they will send it out straight away anther week gone no lamp I will never use them again”

Posted 10 months ago

“still have not received my order”

Posted 10 months ago

“One star is too much - Terrible experience. If your order is critical do not use. Expected product in 4 days as stated on their site. Phoned after a week and they told me it is due for delivery next day. Phoned again after 9 days and they told me that someone would look into it and call me back. No one ever did call me back. Phoned a third time and they told me that there was a problem and have refunded the money. Not even the decency to call me. Most of the time they do not answer the phone. Never reply to emails. Keep Clear.”

Posted 11 months ago

“My order never arrived. Whenever contaced them, they said they will contact royal mail and find out, but never get back to me. Very frustrated. Will ask for refund or claim my money back and report to PayPal.”

Posted 1 year ago

“Absolutely terrible, item never arrived, poor communication. Waited 13 days for item (1st was supposedly damaged and a new one was sent) didn’t receive and when chased I was told that there was a problem and I was being given a refund. This company is a waste of time.”

Posted 1 year ago

“Send wrong stuff, I ordered white pir sencor, they sent silver”

Posted 1 year ago

“Never received the items that I ordered. Initially email communication was good and i was informed that there had been an issue with the parcel after collection. I have since chased and had no reply as to the whereabouts of my order.”

Posted 1 year ago

“My LED driver never arrived”

Posted 1 year ago

I can only apologise that your driver never arrived due to Royal Mail and we have have had to refund the order for you due to the ongoing issues with Hafele UK in which we can not able to source new stock of this item, again apologies for the inconvenience caused.

Posted 1 year ago

“You refused to replace a faulty unit.....solder joint was faulty...m”

Posted 1 year ago

“Product not yet received, ordered on 6th January”

Posted 1 year ago

“Very disappointed with the delivery and after service from yourself, Having paid extra for tracked delivery only to find out 1 week later that the parcel had been lost. I also sent an email asking if another could be sourced as I could not fit a different type because of dimensions and power supply etc. All you did was send a refund... A very disappointed Mr N Bolton”

Posted 1 year ago

“I'm still waiting for my bin that I ordered on the 2nd January”

Posted 1 year ago

“Being asked to review a product I haven't received.”

Posted 1 year ago

“Still not received my order”

Posted 1 year ago

“Still waiting for the light to arrive , not sure if it is been sent out or held up by the post .”

Posted 1 year ago

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Light Supplier is rated 4.6 based on 2,628 reviews