Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,922 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,922 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 17th August 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would recommend this company.”

Helpful Report

Posted 5 years ago

“A great experience from ordering to delivery. Speedy delivery and so well packaged to ensure no breakages. Responsive customer service team to queries and changes i made to my order. Really pleased and will buy my lights from here again.”

Helpful Report

Posted 5 years ago

“Excellent from start of order to delivery, goods description was exactly as shown quality also.”

Helpful Report

Posted 5 years ago

“Excellent website showing great choice of lights at very reasonable prices. Will be buying again very soon”

Helpful Report

Posted 5 years ago

“Awesome service”

Helpful Report

Posted 5 years ago

“Fast delivery and pleased with lights.”

Helpful Report

Posted 5 years ago

“Disappointed lights were for 90th birthday party but failed to arrive. Lights were then changed because unavailable and lights were of poor quality than the ones ordered Upset and frustrated”

Helpful Report

Posted 5 years ago

“yes i would how ever some of your prices are very high”

Helpful Report

Posted 5 years ago

“I was sent 2 damaged shelf lights, they must have been damaged before being packed, they have taken over 2 weeks to collect these, they do not answer calls and do not respond to emails. Even of they weren't damaged the quality of the product was appalling. I have no choice now but to go through lengthy process on instigating legal proceedings against them to recover my money. I would advise not to by anything off them or their group company Lyco”

Helpful Report

Posted 5 years ago

I am very sorry your order arrived damaged. Despite best endeavours our fragile goods periodically get damaged in transit and would certainly not have been dispatched in anything other than perfect condition. Your collection was booked, as we promised when you advised of the damage, via DHL and we will investigate as to why this has not taken place as yet. I apologise for the inconvenience caused by the failure of the carrier to attend and will contact you directly with the revised arrangements. You have already been refunded in full for these products - if you could please check your records. If you wish we can forward the transaction details as confirmation. Thank you for getting in touch. Kind Regards Patricia Customer Care Manager

Posted 5 years ago

“Product quality and service”

Helpful Report

Posted 5 years ago

“Excellent service and communication good product well packaged and delivered on time.”

Helpful Report

Posted 5 years ago

“Easy to use site. Very prompt delivery. Unfortunately faulty item, waiting to hear back from customer service. Device looks great but not working at present!”

Helpful Report

Posted 5 years ago

“Reasonable price and delivery charge. Item arrived quickly and all working fine.”

Helpful Report

Posted 5 years ago

“Excellent product and works far more brighter than I thought it would be.”

Helpful Report

Posted 5 years ago

“Ordered to replace different style of lights required, unfortunately didn't like the look of the new lights but returns was straightforward so thanks for that”

Helpful Report

Posted 5 years ago

“Bought 2 light buibs online. They both packaged well and arrived In good condition. I will use lighting direct in the future.”

Helpful Report

Posted 5 years ago

“Quick delivery, excellent quality”

Helpful Report

Posted 5 years ago

“Excellent service”

Helpful Report

Posted 5 years ago

“Speedy delivery of quality goods.”

Helpful Report

Posted 5 years ago

“Would certainly use again very happy with purchase”

Helpful Report

Posted 5 years ago

Lighting Direct is rated 4.7 based on 16,922 reviews