Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 17,033 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 17,033 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 26th June 2026

Anonymous // 01/01/2019

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“Good products and competitive prices but their delivery systems are haphazard and their communications demonstrate they have no idea where their packages are. Buy from them if you have no time delivery requirements and are willing to spend your time trying to track items and are able to be home 24/7.”

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Posted 6 years ago

“Sale as normal. I Paid, they sent”

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Posted 6 years ago

“It was wrong of them to advertise the parts I ordered as "in stock" as I then paid for 48 hour delivery - when the goods did not arrive I called them to find out the status of the order only to be told that they had no goods in stock, although some were "due in" I requested and subsequently received a refund of the additional postage charge, but it should never have been allowed in the first place when the gods were not IN STOCK as confirmed by their CSD operator when I called. Otherwise OK”

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Posted 6 years ago

“Very good service.”

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Posted 6 years ago

“Good prompt service - good quality product. - second time I have purchased from them and will do again.”

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Posted 6 years ago

“Excellent product delivered in a timely fashion”

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Posted 6 years ago

“Excellent. The delivery date was going to be longer than expected, so they sent me an email to see if I was OK with that or, would like to cancel my order.”

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Posted 6 years ago

“Fast but using hermes is a bad move. Box came really badly damaged”

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Posted 6 years ago

“Great service, fast delivery and a quality product. Will definitely buy off this site again.”

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Posted 6 years ago

“Cracking website. Good prices. Quick reply to a query raised and fast delivery.”

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Posted 6 years ago

“Great service, very quick delivery and packed really well”

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Posted 6 years ago

“Arrived quickly, exactly as ordered and cheapest on web by 30%.”

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Posted 6 years ago

“Arrived really quickly, good quality outdoor pendant light at a very reasonable price”

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Posted 6 years ago

“Hard to say ordered in May its August tomorrow still waiting”

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Posted 6 years ago

“Request sent 27th July 2020 Hermes received my lighting parcel at their depot on the 17th July 2020 ?we?ve got it? on their tracker system it states sorry for the delay we?ll have it on the move in the next 24 hours they have been stating that for the last 17 days on their tracking system. Could you please cancel that deliver and resend a new light unit by a more reliable courier? Or is it possible to get the parcel collected from there depot as it is creating a Health and Safety issue this end.”

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Posted 6 years ago

Apologies for the delay with your order which appeared to have been lost in transit with Hermes. We will continue to liaise with them in order to retrieve. Delighted you have now received your replacement. The Customer Care Team

Posted 4 years ago

“Absolutely excellent. Great price and arrived really quick. Would definitely buy from them again”

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Posted 6 years ago

“Very quick delivery and item exactly as described”

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Posted 6 years ago

“Beautiful outdoor solar light delivered incredibly quickly.”

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Posted 6 years ago

“Would recommend them as I am really happy with the light and the service was great.”

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Posted 6 years ago

“My purchase was packaged well and the service was excellent. Very happy with my garden lights.”

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Posted 6 years ago

Lighting Direct is rated 4.7 based on 17,033 reviews