Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,870 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,870 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 17th August 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can’t fault the service. My order arrived quickly direct from the manufacturer. Well packaged in perfect condition. Best price too, and I looked around. I would definitely recommend”

Helpful Report

Posted 1 day ago

Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service. Kind regards The customer care Team

Posted 16 hours ago

Thank you for leaving us a 5-star review We really appreciate it and are glad you were satisfied with our service and your purchase Regards, Customer Care Team

Posted 16 hours ago

“It said when we bought the light it was in stock . You took our money. Then told us it would be months before our light could be delivered. NOT GOOD!!!!!!!”

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Posted 6 days ago

Good morning, I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above. Please be assured that this feedback will be passed on to the relevant team. Kind regards Customer care team

Posted 5 days ago

We are sorry you feel our service has not met your expectations however we will make sure to take your feedback on board to improve ourselves Regards, Customer Care Team

Posted 5 days ago

“Excellent product and prompt delivery, would definitely recommend.”

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Posted 1 week ago

Good morning, Thank you so much for your lovely feedback. Kind regards Customer care team

Posted 5 days ago

“Pretty little lamp, but a little smaller than I expected.”

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Posted 1 week ago

Good morning, Many thanks for taking the time to comment. Kind regards Customer care team

Posted 1 week ago

“I am delighted with not only my new gorgeous lamps, but also the service I have received. Very polite, friendly customer service lady assured me about delivery after a slight query over when my order would arrive. Sure enough all the emails came through as she said, and I received my delivery on the day I was expecting. Thankyou so much, I'm literally thrilled with my new lamps, they are just perfect in my front room, and they didn't break the bank either!”

Helpful Report

Posted 1 week ago

Good morning, We are delighted you are so pleased with your purchase. Kind regards Customer care team

Posted 1 week ago

“i am very happy with my purchase. The lamp is very good quality and finish . it looks amazing with the light bulb”

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Posted 1 week ago

Thank you, we very much value our customer’s feedback Regards, Customer Care Team

Posted 1 week ago

“Super fast delivery and the lights I bought were great quality for the price.”

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Posted 1 week ago

Good morning, Thank you so much for your lovely feedback. Kind regards Customer care team

Posted 1 week ago

“Online layout very easy to follow and ordering was good”

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Posted 1 week ago

Good morning, Your feedback is very much appreciated, Thank you. Kind regards Customer care team

Posted 1 week ago

“Great service from start to finish”

Helpful Report

Posted 1 week ago

We are delighted to hear that you are pleased with the service you have received. Thank you Regards, Customer Care Team

Posted 1 week ago

“Good service very pleased”

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Posted 1 week ago

Thank you for leaving us a 5-star review We really appreciate it and are glad you were satisfied with our service. Regards, Customer Care Team

Posted 1 week ago

“Great pictures lights perfect good quality and easy to fit”

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Posted 1 week ago

Good afternoon, We are delighted you are so pleased with your purchase. Kind regards Customer care team

Posted 1 week ago

“Great Product and arrived very quickly”

Helpful Report

Posted 1 week ago

Good afternoon, Thank you so much for your lovely feedback. Kind regards Customer care team

Posted 1 week ago

“I have never delt with lighting Direct before but found the service extremely excellent and the price very competitive. Well done.”

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Posted 1 week ago

Good afternoon, Thank you so much for your lovely feedback. Kind regards Customer care team

Posted 1 week ago

“Spoke to a very nice man on the phone. Who sorted my order great service.”

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Posted 2 weeks ago

Good morning, Thank you so much for your lovely feedback. Kind regards Customer care team

Posted 2 weeks ago

“Ordering online was easy with my G9 lamps being delivered promptly within 18 hours of placing my order. Excellence! Nothing more to say!”

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Posted 2 weeks ago

“Perfect. As described and good price. Delivered promptly.”

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Posted 2 weeks ago

“Looks adorable and sturdy! Will be buying again!”

Helpful Report

Posted 2 weeks ago

We are delighted you are so pleased with your purchase. Regards, Customer Care Team

Posted 2 weeks ago

“Very good service and product”

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Posted 2 weeks ago

Thank you, we look forward to you shopping with us again soon. Kind regards The customer care Team

Posted 2 weeks ago

“Efficient and very pleased with the lamp - just what I wanted .”

Helpful Report

Posted 2 weeks ago

Thank you for your very kind comments. Kind regards The customer care Team

Posted 2 weeks ago

“Easy to order online, the product was delivered the next day. Excellent service.”

Helpful Report

Posted 2 weeks ago

Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service. Kind regards The customer care Team

Posted 2 weeks ago

Lighting Direct is rated 4.7 based on 16,870 reviews