Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,936 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,936 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 23rd January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Table lamp arrived damaged however LD was quick to respond and replaced the lamp within 48hours Excellent service Love the lamp”

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Posted 3 days ago

Thank you for leaving us a 5-star review We really appreciate it and are glad you were satisfied with our service. Regards, Customer Care Team

Posted 7 hours ago

“Great service. Pleased with product although not tried it yet. Good price. Arrived on time”

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Posted 4 days ago

“Quite pleased with the light itself but not the 6 inches of cable that came with it. Not nearly enough.”

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Posted 5 days ago

Good morning Any customer who is not entirely happy with their purchase can contact customerservice@lighting-direct.co.uk they will help you. Kind regards Customer care team

Posted 4 days ago

“Rapid delivery. Excellent customer service.”

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Posted 1 week ago

Thank you for leaving us a 5-star review We really appreciate it and are glad you were satisfied with our service Regards, Customer Care Team

Posted 5 days ago

“Easy to navigate website, and prompt delivery. Very satisfied with the purchasing experience.”

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Posted 1 week ago

“A good website. Delivery prompt. Good communication. Love the lights that I purchased and this is the second set that I have bought.”

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Posted 1 week ago

“Very pleased with my new light that I purchased from lighting direct. Thank you. I would highly recommend.”

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Posted 1 week ago

“The lamps were even better than the picture shows and outstanding quality will definitely use again and recommend to others”

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Posted 1 week ago

Good afternoon, We are delighted you are so pleased with your purchase. Kind regards Customer care team

Posted 1 week ago

“Great service, lights arrived when expected.”

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Posted 2 weeks ago

Good afternoon, Your feedback is very much appreciated, Thank you. Kind regards Customer care team

Posted 1 week ago

“Incredible fast delivery. Ordered late afternoon and delivered the next morning. Communication also top class. One tiny blip, no securing ring for the shade. However l will most certainly recommend you and l will order from you again. Thank you and best regards.”

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Posted 2 weeks ago

Good afternoon, Thank you so much for your lovely feedback. Kind regards Customer care team

Posted 1 week ago

“An excellent company to deal with. Bought two lights in January were both delivered the very next day Would highly recommend.”

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Posted 2 weeks ago

Good afternoon, Thank you so much for your lovely feedback. Kind regards Customer care team

Posted 2 weeks ago

“High quality items at fair prices backed up by excellent delivery from fed ex and top notch customer service”

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Posted 2 weeks ago

“The service was excellent it arrived in less than 24hours very pleased with the product”

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Posted 3 weeks ago

“Fast delivery time, item as described, superb quality. Will be ordering again in near future.”

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Posted 3 weeks ago

“Great lights much better than expected and Pictures”

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Posted 1 month ago

“Ordered Sunday, arrived Monday. Outdoor wall lights excellent quality for the price.”

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Posted 1 month ago

Thank you, we look forward to you shopping with us again soon. Kind regards The customer care Team

Posted 3 weeks ago

“Very fast delivery very pleased with my lights thank you very good service”

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Posted 1 month ago

“Did deliver on time, still waiting for “next day” delivery three days later, still no sign.”

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Posted 1 month ago

“Very fast delivery Thanks”

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Posted 1 month ago

Thank you, we look forward to you shopping with us again soon. Kind regards The customer care Team

Posted 3 weeks ago

“Have ordered several times from this company, good prompt service”

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Posted 1 month ago

Lighting Direct is rated 4.7 based on 16,936 reviews