Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,952 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,952 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 23rd January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to navigate website, and prompt delivery. Very satisfied with the purchasing experience.”

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Posted 1 month ago

“A good website. Delivery prompt. Good communication. Love the lights that I purchased and this is the second set that I have bought.”

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Posted 1 month ago

“Very pleased with my new light that I purchased from lighting direct. Thank you. I would highly recommend.”

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Posted 1 month ago

“The lamps were even better than the picture shows and outstanding quality will definitely use again and recommend to others”

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Posted 1 month ago

Good afternoon, We are delighted you are so pleased with your purchase. Kind regards Customer care team

Posted 1 month ago

“Great service, lights arrived when expected.”

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Posted 1 month ago

Good afternoon, Your feedback is very much appreciated, Thank you. Kind regards Customer care team

Posted 1 month ago

“Incredible fast delivery. Ordered late afternoon and delivered the next morning. Communication also top class. One tiny blip, no securing ring for the shade. However l will most certainly recommend you and l will order from you again. Thank you and best regards.”

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Posted 1 month ago

Good afternoon, Thank you so much for your lovely feedback. Kind regards Customer care team

Posted 1 month ago

“An excellent company to deal with. Bought two lights in January were both delivered the very next day Would highly recommend.”

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Posted 1 month ago

Good afternoon, Thank you so much for your lovely feedback. Kind regards Customer care team

Posted 1 month ago

“High quality items at fair prices backed up by excellent delivery from fed ex and top notch customer service”

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Posted 1 month ago

“The service was excellent it arrived in less than 24hours very pleased with the product”

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Posted 1 month ago

“Fast delivery time, item as described, superb quality. Will be ordering again in near future.”

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Posted 2 months ago

“Great lights much better than expected and Pictures”

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Posted 2 months ago

“Ordered Sunday, arrived Monday. Outdoor wall lights excellent quality for the price.”

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Posted 2 months ago

Thank you, we look forward to you shopping with us again soon. Kind regards The customer care Team

Posted 1 month ago

“Very fast delivery very pleased with my lights thank you very good service”

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Posted 2 months ago

“Did deliver on time, still waiting for “next day” delivery three days later, still no sign.”

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Posted 2 months ago

“Very fast delivery Thanks”

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Posted 2 months ago

Thank you, we look forward to you shopping with us again soon. Kind regards The customer care Team

Posted 1 month ago

“Have ordered several times from this company, good prompt service”

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Posted 2 months ago

“Have not recieved my goods, total scam! Had a message saying my good were delivered and i was in all day working the other side of the front door. i have video evidence on no one coming to the property front or back. the links on the track my order on fed ex say that it is outside of the us and canada so i cannot do anything. i keep getting told they will come back to me with a solution and they dont. i am not calling them again. i am contacting my bank and trding standards. scam company.”

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Posted 2 months ago

I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above. Please be assured that this feedback will be passed on to the relevant team. I can confirm that we have sent you out a replacement order on the 18/12/25 Kind regards The customer care Team

Posted 1 month ago

“Very easy to order. Delivery took very little time and was very efficient.”

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Posted 2 months ago

Thank you, we very much value our customer’s feedback. Kind regards The customer care Team

Posted 1 month ago

“Brilliant product and super speedy delivery”

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Posted 2 months ago

“Very pleased with quick delivery and quality of product, which surpassed my expectations and was a quarter of the price of well known lighting competitor. Will use Lighting Direct again in future.”

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Posted 2 months ago

Lighting Direct is rated 4.7 based on 16,952 reviews