Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,870 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,870 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 17th August 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item looks good, well packed and delivered by a reliable courier extremely promptly”

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Posted 2 weeks ago

Thank you, we look forward to you shopping with us again soon. Kind regards The customer care Team

Posted 2 weeks ago

“SERVICE OUTSTANDING RECIEVED VERY QUICKLY WAS ALSO VERY WELL INFORMED,PACKAGE PERFECTLY GREAT QUALITY PRODUCTS”

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Posted 3 weeks ago

We are delighted to hear that you are pleased with the service you have received. Thank you for leaving us a lovely review. Kind regards The customer care Team

Posted 2 weeks ago

“Quick delivery!”

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Posted 3 weeks ago

Good morning, We are very grateful for your feedback. Kind regards Customer care team

Posted 3 weeks ago

“Surprisingly fabulous product. Delivery was fast and I was wondering if it's just a bit of a gimmick. But by golly, it improves the quality of the painting. Really surprised what a difference it makes. The product itself is also good. I feared it might look a bit cheap, but it doesn't. The remote works splendidly. And the delivery was super fast. Very pleased with the light and I will probably be back to buy more. Impressive.”

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Posted 3 weeks ago

Good morning, Thank you for your very kind comments. Kind regards Customer care team

Posted 3 weeks ago

“Great product. Looks amazing. It was also a great price. Delivery was super fast came the next day .”

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Posted 3 weeks ago

Good morning, We are delighted you are so pleased with your purchase. Kind regards Customer care team

Posted 3 weeks ago

“Easy ordering fast delivery and you can pay with paypal great”

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Posted 3 weeks ago

Good morning, Your feedback is very much appreciated, Thank you. Kind regards Customer care team

Posted 3 weeks ago

“Very pleased with the choice on the website- prices reasonable. Great communication and super fast delivery. Extremely pleased with my purchase.”

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Posted 3 weeks ago

Good morning, Thank you so much for your lovely feedback. Kind regards Customer care team

Posted 3 weeks ago

“Very prompt”

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Posted 3 weeks ago

Good morning, Many thanks for taking the time to comment. Kind regards Customer care team

Posted 3 weeks ago

“I am unabnle to review this product as I have not received it yet. I have tried contacting UPS but to no avail”

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Posted 3 weeks ago

“Excellant copmpany to deal with, really quick with deliveries . Should you have any issues they respond the same day and resolve. Pretty unique this day and age, didn,t feel like I was dealing with a human!”

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Posted 3 weeks ago

Good morning, Thank you so much for your lovely feedback. Kind regards Customer care team

Posted 3 weeks ago

“super service, very swift”

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Posted 3 weeks ago

Good morning, Thank you so much for your lovely feedback. Kind regards Customer care team

Posted 3 weeks ago

“Lights arrived next day, all good. Shame they do not do any waterproof junction boxes or connectors for outside lights.”

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Posted 3 weeks ago

Your feedback is very much appreciated, Thank you Regards, Customer Care Team

Posted 3 weeks ago

“It was easy to use the website. Prefer to use Apple Pay though”

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Posted 4 weeks ago

Good morning, Your feedback is very much appreciated, Thank you Kind regards Customer care team

Posted 3 weeks ago

“Fantastic service, ordered on Friday arrived on Saturday. The website was easy to navigate and even though there were loads to chose from o fou d the perfect light really easily. Can't wait to see it fitted.”

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Posted 4 weeks ago

Good morning, We are delighted you are so pleased with your purchase Kind regards Customer care team

Posted 4 weeks ago

“Arrived at day time you stated.”

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Posted 1 month ago

Good morning, Your feedback is very much appreciated, Thank you. Kind regards Customer care team

Posted 4 weeks ago

“Simply straightforward in every aspect, website intuitive, payment options available, delivery within 48 hours. Clear concise communication regarding delivery and of course the products exactly as described.”

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Posted 1 month ago

Thank you for leaving us a 5-star review We really appreciate it and are glad you were satisfied with our service Regards, Customer Care Team

Posted 1 month ago

“Great product delivered next day and the customer service is fantastic. Thank you!”

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Posted 1 month ago

We work very hard to provide excellent customer service so thank you for your acknowledgement. Kind regards The customer care Team

Posted 1 month ago

“I can only review you on your choice of courier as I have not yet received the lights, Should have arrived yesterday by 6.00pm. Tracking information fine upto 2.00pm when the lights arrived at depote a few miles from my house. No information since then. A terrible delivery service from this courier. I will not use FedEx or a compancy that uses them in the future.”

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Posted 1 month ago

Good morning, I am sorry that you feel your experience shopping with us wasn’t as it should have been. Let us know please if we can assist further. Kind regards Customer care team

Posted 1 month ago

“Always prompt and well made products”

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Posted 1 month ago

Good morning, We are delighted you are so pleased with your purchase. Kind regards Customer care team

Posted 1 month ago

“The order was simple, the delivery was swift and the product was excellent.”

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Posted 1 month ago

Good morning, Thank you so much for your lovely feedback. Kind regards Customer care team

Posted 1 month ago

Lighting Direct is rated 4.7 based on 16,870 reviews