Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 17,063 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 17,063 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Email, Telephone

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 26th June 2026

Anonymous // 01/01/2019

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“Exactly as described, quick delivery, well packaged.”

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Posted 1 month ago

“Quality and speed of delivery is superb.”

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Posted 1 month ago

Good afternoon, Thank you so much for your lovely feedback. Kind regards Customer care team

Posted 1 month ago

“Response rates are outstanding, quality of the products I purchased are excellent and delivery was next day even though I placed my order mid afternoon. I’ll definitely be using Lighting Dorect again.”

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Posted 1 month ago

Good afternoon, Thank you, we look forward to you shopping with us again soon. Kind regards Customer care team

Posted 1 month ago

“Delivery spot on and the fitting is Great 👍”

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Posted 1 month ago

“Love the light, quick delivery - would recommend.”

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Posted 1 month ago

“Incredibly quick delivery, dispatched within an hour of ordering and arrived the next day. My new “feature” Light is looking great along with the two smaller matching ones.”

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Posted 1 month ago

Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service. Kind regards The Customer Care Team

Posted 1 month ago

“Hello - I received my order this morning and have returned it. The ceramic fitting was cracked in at least two places. The box was badly packed. There was no protective packaging within the larger box thus allowing the actual boxed light fitting to slide around in the box.”

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Posted 1 month ago

Good afternoon, I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above. Please be assured that this feedback will be passed on to the relevant team. Kind regards Customer care team

Posted 1 month ago

“Prompt delivery and excellent lights. Many thanks”

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Posted 1 month ago

“Excellent service”

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Posted 1 month ago

“Superb service! Light ordered and arrived in less than 24 hours. The rpoduct looks to be of excellent quality also.”

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Posted 1 month ago

Good afternoon, We are delighted you are so pleased with your purchase. Kind regards Customer care team

Posted 1 month ago

“I am really pleased with my lampshade. Nicely packed and appears to be without damage. Thank you”

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Posted 1 month ago

Good afternoon, We are delighted you are so pleased with your purchase. Kind regards Customer care team

Posted 1 month ago

“I’ve not received a receipt or any details of when my order will be sent to me. It makes me think that this website could be fake.”

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Posted 1 month ago

I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above. Please be assured that this feedback will be passed on to the relevant team. The Customer Care Team

Posted 1 month ago

“Very easy to order. Smooth delivery and I am super happy with the products. Super value for money and quality is unexpected!!! Thank you Lightning Direct!!”

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Posted 1 month ago

Good afternoon, Thank you so much for your lovely feedback. Kind regards Customer care team

Posted 1 month ago

“Lamp supplied without bulb ! Not a 3 touch dimable as was looking for. Well packed”

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Posted 1 month ago

Good afternoon, Any customer who is not entirely happy with their purchase can return this under our 30 day return process, contact customerservice@lighting-direct.co.uk they will help you. Kind regards Customer care team

Posted 1 month ago

“Arrived super quick, ordered on the evening, arrived midday next day. Made another order the very next day and called them up as I had a query and they were very helpful. Highly recommended!”

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Posted 1 month ago

We work very hard to provide excellent customer service so thank you for your acknowledgement. Kind regards The customer Care Team

Posted 1 month ago

“Very impressed with how quickly my order was processed and sent out. I received it within a few days or ordering. Lots of communication as well to keep me updated.”

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Posted 1 month ago

Good afternoon, Thank you so much for your lovely feedback. Kind regards Customer care team

Posted 1 month ago

“I ordered 4 Sky led light sconces which came quickly as per description and were well packed A very clever design enabling simple install and having easily removable lighting bars which can be charged accordingly provides a lighting solution where alcove or wall lights would normally require a chased out wall to install Excellent quality too 👍😀”

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Posted 2 months ago

Good afternoon, Thank you so much for your lovely feedback. Kind regards Customer care team

Posted 1 month ago

“Easy ordering experience, lights were (amazingly) delivered with 24hrs from point of ordering and delivery communication was right on point.”

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Posted 2 months ago

Good morning, Thank you so much for your lovely feedback. Kind regards Customer care team

Posted 1 month ago

“Just the lightes i wanted at a great price really fast delivery so very happy”

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Posted 2 months ago

Good morning, We are delighted you are so pleased with your purchase. Kind regards Customer care team

Posted 1 month ago

“Excellent products, prices and service. Unbelievably fast delivery! 10:10”

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Posted 2 months ago

Good morning, Thank you so much for your lovely feedback. Kind regards Customer care team

Posted 1 month ago

Lighting Direct is rated 4.7 based on 17,063 reviews