Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,994 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,994 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 24th April 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb service, arrived next day. Only problem I have is I am returning some items I bought in error. Bulbs not realising they come supplied with lamps. It was a misunderstanding as quoted (you may need these as well) on the sales. Still waiting for FedEx to pick up the return items. I have not been notified as yet.”

Helpful Report

Posted 2 months ago

Good morning, Many thanks for taking the time to comment. Please email customerservice@lighting-direct.co.uk they will help you regarding the collection. Kind regards Customer care team

Posted 2 months ago

“The light ordered was delivered quickly and looks as described. Purchased for my mum, it has not yet been installed so cannot comment on that side of things at the moment.”

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Posted 2 months ago

Good morning, Many thanks for taking the time to comment. Kind regards Customer care team

Posted 2 months ago

“Good quality and prompt delivery and robust”

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Posted 2 months ago

Good morning, Thank you so much for your lovely feedback. Kind regards Customer care team

Posted 2 months ago

“Exactly what I ordered very pleased super fast delivery ***^*”

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Posted 2 months ago

Good afternoon, Your feedback is very much appreciated, Thank you Kind regards Customer care team

Posted 2 months ago

“Really please with my new light it enhance my dinning room”

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Posted 2 months ago

Good afternoon, We are delighted you are so pleased with your purchase. Kind regards Customer care team

Posted 2 months ago

“Friendly and professional company. Helpful customer service and faultless fast delivery service from FedEx. The garden lights are perfect -not cheap plastic but metal and well designed,”

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Posted 2 months ago

Good afternoon, Thank you so much for your lovely feedback. Kind regards Customer care team

Posted 2 months ago

“I ordered my new lighting on Thursday and the next day it was delivered! A brilliant service! The lighting that I bought was of high quality too. I would 100% recommend Lighting Direct!”

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Posted 2 months ago

Good afternoon, Thank you so much for your lovely feedback. Kind regards Customer care team

Posted 2 months ago

“Very pleased and satisfied with the product”

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Posted 2 months ago

Good afternoon, We are delighted you are so pleased with your purchase. Kind regards Customer care team

Posted 2 months ago

“Good product Great service Thanks”

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Posted 2 months ago

Good afternoon, Thank you so much for your lovely feedback. Kind regards Customer care team

Posted 2 months ago

“Arrived quickly and on time.”

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Posted 2 months ago

Good afternoon, Your feedback is very much appreciated, Thank you. Kind regards Customer care team

Posted 2 months ago

“Wall lights not in place yet but they look really nice. Seems to be very good quality and reasonable price.”

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Posted 2 months ago

Good afternoon, Many thanks for taking the time to comment. Kind regards Customer care team

Posted 2 months ago

“So far, so good. Site very easy to navigate. Looking forward to receiving my lights.”

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Posted 2 months ago

Good afternoon, Many thanks for taking the time to comment. Kind regards Customer care team

Posted 2 months ago

“Efficient with customer service from late afternoon order, notice of dispatch same evening. Well packaged. And what can I say. Leads shortened for my use. Great warm light. These are beautiful pendants. Brought 3 x 40 watt max filament lights as directed in the specifications write up in warm light guidance. Easy on the eyes not so garish.”

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Posted 2 months ago

Good afternoon, We are delighted you are so pleased with your purchase. Kind regards Customer care team

Posted 2 months ago

“Lovely lights. Really easy to install. I'm so pleased with them. They look amazing”

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Posted 2 months ago

Good afternoon, • We are delighted you are so pleased with your purchase. Kind regards Customer care team

Posted 2 months ago

“Item as described, well packaged, excellent communication and delivered in less than 24 hours!🤩”

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Posted 2 months ago

Good afternoon, Thank you so much for your lovely feedback. Kind regards Customer care team

Posted 2 months ago

“Very helpful lady, helping with answers to technicalities and availabiltities”

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Posted 2 months ago

Good afternoon, Your feedback is very much appreciated, Thank you Kind regards Customer care team

Posted 2 months ago

“I'm impressed, and that is not a thing I say very often. I asked 1 question which was answered in less than an hour. I paid and the lights arrived the next morning. Brilliant service.”

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Posted 3 months ago

Good afternoon, Thank you so much for your lovely feedback. Kind regards Customer care team

Posted 2 months ago

“It hasn’t arrived yet”

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Posted 3 months ago

“Beautiful lamps and the customer service was excellent. We had an issue with one of our lamps and a replacement was sorted extremely quickly. Would recommend!”

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Posted 3 months ago

Good afternoon, Thank you so much for your lovely feedback. Kind regards Customer care team

Posted 2 months ago

“Ordered some plug in and play easyfit garden lighting. Arrived within 2 days of ordering. I was short 2 lights which was frustrating but I made a call to their customer service team, who answered straight away and were very helpful. I was informed they would looked into it and call me back. I was called back within an hour and 2 lights that were missing put in the post for me. I also accidentally ordered an extra transformer which they were more than happy for me to return. Returns system was simple, just needed a printer to print the return label. Overall, great experience especially as it didn’t all go quite to plan.”

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Posted 3 months ago

Good afternoon, Thank you so much for your lovely feedback. Kind regards Customer care team

Posted 3 months ago

Lighting Direct is rated 4.7 based on 16,994 reviews