Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,922 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,922 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 17th August 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great sales service, very quick delivery. There was damage to the fitting and due to Covid lockdown it took a while to get spare parts as they were from overseas, but all done and delivered now”

Helpful Report

Posted 5 years ago

“Really pleased with product we bought & prompt delivery”

Helpful Report

Posted 5 years ago

“Lovely light for the garden, looks so nice reflecting the light in the warm white or the different colours, very pleased with it”

Helpful Report

Posted 5 years ago

“Delivery was one day late but delighted with the light”

Helpful Report

Posted 5 years ago

“Very easy to order, good range of products, good communication. Items were well packed and just as described.”

Helpful Report

Posted 5 years ago

“Good quality lights delivered on time”

Helpful Report

Posted 5 years ago

“Coach Lights arrived next day. Well packaged and good quality. Ordered the dusk til dawn bulbs which are work really well.”

Helpful Report

Posted 5 years ago

“Delivered the package to the correct address, won?t be using them again”

Helpful Report

Posted 5 years ago

Thank you for getting in touch. We do not seem to have any report of a delivery issue from you on our system. If you would like to email us on customerservice@lighting-direct.co.uk we would more than happy to send feedback to our carriers. I am very sorry if you have been inconvenienced. Kind Regards Patricia

Posted 5 years ago

“My ordered arrived promptly and well packaged.”

Helpful Report

Posted 5 years ago

“quick no hastle service, goods delivered in good condition.”

Helpful Report

Posted 5 years ago

“Good product, as described and trouble free delivery, excellent packaging too, well recommended for anybody buying fragile lighting.”

Helpful Report

Posted 5 years ago

“First time I used this company. Good website and easy to use. Lights were very well wrapped and packed and arrived very promptly. I am looking forward to getting them fixed up now.”

Helpful Report

Posted 5 years ago

“The product I bought was of good quality, exactly as described and packaged well, the price was very very competitive couldn?t buy at that price locally. There Customer Service proved to be excellent after a misunderstanding and was fast efficient and honest in there response. All in all a very satisfactory company to deal with 5 star service.”

Helpful Report

Posted 5 years ago

“Great service light had missing part sent email and they replaced it only bad thing if you ring them they don't answer have to email them”

Helpful Report

Posted 5 years ago

“Good service,pleased withproduct”

Helpful Report

Posted 5 years ago

“Excellent Quality and delivered very promptly.”

Helpful Report

Posted 5 years ago

“Delivered the products I ordered promptly”

Helpful Report

Posted 5 years ago

“Would be more than happy to buy from Lighting Direct if needed. Top quality products and perfect delivery. As it should be.”

Helpful Report

Posted 5 years ago

“Left totally in the dark over the progress of my order. All delivery dates quoted passed with no updates. Need to be more proactive, I do not envisage using again.”

Helpful Report

Posted 5 years ago

I am very sorry for the delay with your order. As shown on the product page at the time of your order this item was not in stock. Unfortunately due to the situation surrounding Covid-19 some delays occurred getting certain products into stock. I am very pleased to advise your order has now left us and is due for delivery tomorrow, 20th July. Thank you for your customer and we very much hope you will shop with us again very soon. Kind Regards Patricia Customer Care Manager

Posted 5 years ago

“Responsive service and well packaged products. Great choice of products too.”

Helpful Report

Posted 5 years ago

Lighting Direct is rated 4.7 based on 16,922 reviews