Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,774 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,774 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service as usual”

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Posted 2 days ago

We are delighted to hear that you are pleased with the service you have received Thank you on behalf of the team. Regards, Customer Care Team

Posted 1 day ago

“Love the design,ordered another one”

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Posted 2 days ago

Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service. Regards, Customer Care Team

Posted 1 day ago

“Easy to order arrive the next day easy to fit and very pleased with the light. Highly recommend recommended”

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Posted 5 days ago

Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service. Regards, Customer Care Team

Posted 5 days ago

“Item arrived on time and was packaged very securely”

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Posted 6 days ago

Your feedback is very much appreciated, Thank you. Regards, Customer Care Team

Posted 6 days ago

“I’ve used lighting direct several times now and find them really reliable. I’ve found the items I’ve ordered as described, quick delivery and very happy with the serbice”

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Posted 1 week ago

Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service Regards, Customer Care Team

Posted 1 week ago

“I can't fault the service I received. My light arrived the next day and when I had a query the staff were polite and efficient. Exceptional customer service.”

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Posted 2 weeks ago

Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service. Regards, Customer Care Team

Posted 2 weeks ago

“Very quick next day delivery. Haven't fitted the light yet but it looks to be good quality.”

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Posted 3 weeks ago

Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service Regards, Customer Care Team

Posted 3 weeks ago

“I haven't ordered from Lighting Direct before but I was very, very impressed by the speedy delivery, (I live in Scotland) and the quality of the outdoor wall lights I ordered. The package arrived within two days and the lights are super quality, heavy and solid in construction and are very contemporary looking. Delighted.”

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Posted 3 weeks ago

Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service. Kind regards Customer Care Team

Posted 3 weeks ago

“Very happy with the order I received. Although I had to wait a while for stock to come in, I am pleased with the customer service and the quality of the lamps.”

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Posted 3 weeks ago

We work very hard to provide excellent customer service so thank you for your acknowledgement. Kind regards The customer care Team

Posted 3 weeks ago

“The lights are wonderful thankyou Good delivery,very happy with the ease of ordering They look amazing We are very happy Thsnks”

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Posted 3 weeks ago

Thank you so much for your lovely feedback. We look forward to you shopping with us again soon. Regards, Customer Care Team

Posted 3 weeks ago

“Great product, great price and ultra fast delivery 👍.”

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Posted 4 weeks ago

We are very grateful for your feedback Regards, Customer Care Team

Posted 4 weeks ago

“Exceedingly fast and prompt delivery service. Goods as described and well packed.”

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Posted 1 month ago

Thank you so much for your lovely feedback Regards, Customer Care Team

Posted 1 month ago

“Absolutely delighted with the shade we purchased. It is superb and exactly as described, it well made, unusual and looks fabulous. Delivery was exceptionally speedy and the whole process was flawless.”

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Posted 1 month ago

We are delighted you are so pleased with your purchase Regards, Customer Care Team

Posted 1 month ago

“3 of these wall lights ordered. received the next day. Perfect!”

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Posted 1 month ago

We are very grateful for your feedback You are very welcome. Thank you Regards, Customer Care Team

Posted 1 month ago

“1st class service in every way, thanks Lighting Direct”

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Posted 1 month ago

Thank you, we very much value our customer’s feedback Regards, Customer Care Team

Posted 1 month ago

“Lights work fine. Delivery was fast. Good value Seem to be identical to lights offered by another internet seller at over double the price.”

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Posted 1 month ago

Thank you, we very much value our customer’s feedback Regards, Customer Care Team

Posted 1 month ago

“Not installed yet but the lights look amazing such great quality would highly recommend”

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Posted 1 month ago

Your feedback is very much appreciated, Thank you. Regards, Customer Care Team

Posted 1 month ago

“Ordered the lights Thursday afternoon and they were delivered Friday morning. Excellent service.”

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Posted 1 month ago

Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service. Regards, Customer Care Team

Posted 1 month ago

“Fantastic lights which were delivered very quickly. Would use this company again”

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Posted 1 month ago

Thank you so much for your lovely feedback. Kind regards Customer care team

Posted 1 month ago

“Easy to use website, found what I was looking for quickly, super fast delivery and really pleased with the products.”

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Posted 2 months ago

Your feedback is very much appreciated, Thank you Regards, Customer Care Team

Posted 2 months ago

Lighting Direct is rated 4.7 based on 16,774 reviews