Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,915 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,915 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 17th August 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to order. Delivery took very little time and was very efficient.”

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Posted 10 hours ago

“Brilliant product and super speedy delivery”

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Posted 2 days ago

“Very pleased with quick delivery and quality of product, which surpassed my expectations and was a quarter of the price of well known lighting competitor. Will use Lighting Direct again in future.”

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Posted 4 days ago

“Had just what I wanted at a fair price. Delivered the next day which was great. Not installed lights as yet but they do look lovely.”

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Posted 1 week ago

“Thank you, very pleased. Good prices, next day delivery. It works!”

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Posted 1 week ago

“Fast delivery of outside lights. Well packaged.”

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Posted 1 week ago

“Super service”

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Posted 1 week ago

“As a returning customer, I knew that I'd be able to rely on Lighting Direct to deliver quality products quickly and without any drama. I couldn't ask for a better supplier.”

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Posted 2 weeks ago

“Very pleased! Super fast delivery and great products.”

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Posted 2 weeks ago

“Excellent quality products delivered promptly.”

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Posted 2 weeks ago

“Great service, delivery before I expected. Kept me informed along the way and my lights are just beautiful and great value for money.. Thank you would definitely recommend”

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Posted 2 weeks ago

“Great company - slick website and speedy delivery. Many thanks”

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Posted 2 weeks ago

“Easy website,with vast range,, quick delivery by FEDEX rather than usual sloppy delivery companies. Even arrived early. Whats not to like”

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Posted 3 weeks ago

“Very good quality product competitively priced and fast delivery”

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Posted 3 weeks ago

Good morning, Thank you so much for your lovely feedback. Kind regards Customer care team

Posted 2 weeks ago

“Brilliant service, order arrived next day. The lights are beautiful and easily fitted. Thank you.”

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Posted 3 weeks ago

Good morning, We are delighted you are so pleased with your purchase. Kind regards Customer care team

Posted 2 weeks ago

“The customer service at lighting direct was the best i have ever experienced over many years. The ladies that answered the phone were polite and very helpful with no exception. But one lady stands out as exceptional. Her name is "Jane" (Surname not known by me). I had a faulty product and Jane went out of her way to ensure i had a quick replacement on two occasions. Her manner and help was extremely impressive and so helpful. She alone has convinced me that i will always come back to your company for any lighting products i may need in the future. I will also recommend your company to others. Simply brilliant. Many thanks.”

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Posted 3 weeks ago

“Great customer service. Despite the fact that the courier screwed up the delivery and despatched the goods to completely the wrong address, they immediately sent a duplicate delivery which has now arrived. Great reaction just poor choice of courier.”

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Posted 3 weeks ago

“Really helpful service and prompt delivery. Very happy customer!”

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Posted 4 weeks ago

Good morning, Thank you so much for your lovely feedback. Kind regards Customer care team

Posted 3 weeks ago

“Very happy with the quality of the lights supplied. Prompt service and delivery.”

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Posted 4 weeks ago

Good morning, Thank you so much for your lovely feedback. Kind regards Customer care team

Posted 3 weeks ago

“We received our purchase the following day - which was incredibly quick!! Easy to navigate the website and very happy with the price. Actually purchased two and in this instance it was a buy one and get one half price offer, which was amazing. The product itself appears to be really well constructed and the gold colouring is very subtle and exactly what we wanted. Have not actually placed it in situ yet but it will complement the picture we are using the first one on. Very happy. Many thanks Lighting Direct.”

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Posted 1 month ago

Good afternoon, We are delighted you are so pleased with your purchase. Kind regards Customer care team

Posted 4 weeks ago

Lighting Direct is rated 4.7 based on 16,915 reviews