Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,922 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,922 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 17th August 2025

Anonymous // 01/01/2019

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“Excellent communication. They rectified an issue straight away. Will continue to use them going forward.”

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Posted 5 years ago

“Again, great service and prompt delivery. Quality product, competitively priced.. highly recommend Lighting Direct”

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Posted 5 years ago

“No problem with Lighting Direct, good choice and respond quickly. The problem however is they have chosen Hermes as their delivery partner so you have 50/50 chance of receiving your item and as I have found out it is impossible to use them to return the item, having to find another way of returning it.”

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Posted 5 years ago

“Prompt service and quality of products very good”

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Posted 5 years ago

“This is the 2nd/3rd time I have used these guys. Always super quick delivery, well packaged and great quality at a good price. Will use again.”

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Posted 5 years ago

“My product had a delayed delivery date due to the COVID-19 crisis. Lighting Direct kept me informed, even offering a refund. I waited it out and my product was delivered earlier than the delivery date. Great customer service”

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Posted 5 years ago

“Excellent service with a great product”

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Posted 5 years ago

“I loved the product but a couple of days after I purchased them you reduced it by £10”

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Posted 5 years ago

As with all retailers we have various promotions running throughout the year. We are sorry you missed out this time. The Customer Care Team

Posted 4 years ago

“Easy to order, great range of products. Quick delivery.”

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Posted 5 years ago

“These lights are perfect for what we wanted and look very nice now they are fitted and have been painted. My main gripe is the electrical fittings were very cheap and the screw thread on one did not tighten up onto the cable so I used my own connectors. They were well packaged for delivery. Otherwise I would give them 5 stars.”

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Posted 5 years ago

“Service from Lighting Direct was fantastic - ordered and delivered in less than 24 hours!”

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Posted 5 years ago

“service and delivery was great”

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Posted 5 years ago

“Delivered ahead of schedule, well packed, good pedestal garden lights.”

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Posted 5 years ago

“Excellent product and superb service”

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Posted 5 years ago

“Very good quality product, but waited a number of weeks to receive it! Would certainly buy from you again. Thanks.”

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Posted 5 years ago

“Nice lights and prompt delivery”

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Posted 5 years ago

“Received all fittings very quickly. Very well packed.”

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Posted 5 years ago

“Brilliant, fast delivery and very pleased with our purchase.”

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Posted 5 years ago

“Easy to order, efficient delivery, easy to set up, works well. Will use them again”

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Posted 5 years ago

“A quality product. I am a big fan of the Lutec lights.”

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Posted 5 years ago

Lighting Direct is rated 4.7 based on 16,922 reviews