Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,922 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,922 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 17th August 2025

Anonymous // 01/01/2019

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“Sure, I'd buy again”

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Posted 5 years ago

“Fast and good service. Ceiling light is quirky and fun.”

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Posted 5 years ago

“delivery was within 24 hours although was expecting it within 3 days - amazing!!”

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Posted 5 years ago

“delivery was prompt and the accompanying info was very good . quality of items purchased was excellent .”

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Posted 5 years ago

“I will definitely use Lighting Direct again. A lovely light fitting and excellent service.”

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Posted 5 years ago

“Excellent service. Would recommend Lighting Direct.”

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Posted 5 years ago

“Great service, speedy despatch. Wall light are good value for money I will use this company again”

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Posted 5 years ago

“Quick efficient delivery service”

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Posted 5 years ago

“good website prompt delivery, good value product”

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Posted 5 years ago

“Very good. Prompt despatch and would recommend and use again.”

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Posted 5 years ago

“Excellent service, easy to order, very quick delivery, would definitely use again. Great!”

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Posted 5 years ago

“My delivery of 5 outside lights had one broken. Quite evidently it was damaged before it was packed and despatched. To their credit LD said they would replace it, but when they gave me a date for delivery it is 1st August - over a month from my original delivery and order. When I asked them if it could be earlier they simply said no and they could 'understand' my disappointment. I expect companies with customer service awards to have quality assurance systems that don't despatch damaged products and to make some attempt to solve customers problems not just ' understand them'.”

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Posted 5 years ago

“first class service 5 star”

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Posted 5 years ago

“Fast and efficient service.”

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Posted 5 years ago

“There was an incredible amount of communication regarding purchase and delivery. The light arrived promptly and happy with the quality.”

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Posted 5 years ago

“Excellent service ,my order arrived within 3 days, well packaged, The light is very good quality, easy to fix, looks very smart, really pleased with my purchase”

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Posted 5 years ago

“Would highly recommend”

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Posted 5 years ago

“Prompt delivery and communication”

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Posted 5 years ago

“Efficient processing of order and delivered a day ahead of expected delivery date. Good service!”

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Posted 5 years ago

“Very quick delivery. Items packaged well. Lights good quality and look brilliant fitted”

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Posted 5 years ago

Lighting Direct is rated 4.7 based on 16,922 reviews