Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 17,033 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 17,033 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 26th June 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These lights are perfect for what we wanted and look very nice now they are fitted and have been painted. My main gripe is the electrical fittings were very cheap and the screw thread on one did not tighten up onto the cable so I used my own connectors. They were well packaged for delivery. Otherwise I would give them 5 stars.”

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Posted 6 years ago

“Service from Lighting Direct was fantastic - ordered and delivered in less than 24 hours!”

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Posted 6 years ago

“service and delivery was great”

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Posted 6 years ago

“Delivered ahead of schedule, well packed, good pedestal garden lights.”

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Posted 6 years ago

“Excellent product and superb service”

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Posted 6 years ago

“Very good quality product, but waited a number of weeks to receive it! Would certainly buy from you again. Thanks.”

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Posted 6 years ago

“Nice lights and prompt delivery”

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Posted 6 years ago

“Received all fittings very quickly. Very well packed.”

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Posted 6 years ago

“Brilliant, fast delivery and very pleased with our purchase.”

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Posted 6 years ago

“Easy to order, efficient delivery, easy to set up, works well. Will use them again”

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Posted 6 years ago

“A quality product. I am a big fan of the Lutec lights.”

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Posted 6 years ago

“I would recommend this company.”

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Posted 6 years ago

“A great experience from ordering to delivery. Speedy delivery and so well packaged to ensure no breakages. Responsive customer service team to queries and changes i made to my order. Really pleased and will buy my lights from here again.”

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Posted 6 years ago

“Excellent from start of order to delivery, goods description was exactly as shown quality also.”

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Posted 6 years ago

“Excellent website showing great choice of lights at very reasonable prices. Will be buying again very soon”

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Posted 6 years ago

“Awesome service”

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Posted 6 years ago

“Fast delivery and pleased with lights.”

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Posted 6 years ago

“Disappointed lights were for 90th birthday party but failed to arrive. Lights were then changed because unavailable and lights were of poor quality than the ones ordered Upset and frustrated”

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Posted 6 years ago

“yes i would how ever some of your prices are very high”

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Posted 6 years ago

“I was sent 2 damaged shelf lights, they must have been damaged before being packed, they have taken over 2 weeks to collect these, they do not answer calls and do not respond to emails. Even of they weren't damaged the quality of the product was appalling. I have no choice now but to go through lengthy process on instigating legal proceedings against them to recover my money. I would advise not to by anything off them or their group company Lyco”

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Posted 6 years ago

I am very sorry your order arrived damaged. Despite best endeavours our fragile goods periodically get damaged in transit and would certainly not have been dispatched in anything other than perfect condition. Your collection was booked, as we promised when you advised of the damage, via DHL and we will investigate as to why this has not taken place as yet. I apologise for the inconvenience caused by the failure of the carrier to attend and will contact you directly with the revised arrangements. You have already been refunded in full for these products - if you could please check your records. If you wish we can forward the transaction details as confirmation. Thank you for getting in touch. Kind Regards Patricia Customer Care Manager

Posted 6 years ago

Lighting Direct is rated 4.7 based on 17,033 reviews