My father bought me a ceiling light from this company The product I received was not what he ordered . The box had the picture of what I ordered but inside the box was completely different product . Then I noticed there is no customerservice phone number to try to contact so I emailed and hoped for answer I received a reply to provide pictures i did and then nothing happened 2 days after I emailed again ( see you have to follow up yourself they didn't even do that) after couple of days they said they are following up with the warehouse. And someone will come and collect the wrong product. . 10 days later DHL went to my dads to pick up the product as they wrongly had the billing address instead of where it did ship . Luckily we were living a street apart and my dad gave the right address to dhl guy but what if I was living in another town ?? . And today I finally got the right product . . My experience customer service and warehouse check is pretty awful . The 1 star I'm giving is because the product looks OK not sure if it works yet