Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,922 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,922 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 17th August 2025

Anonymous // 01/01/2019

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“Excellent, arrived before time quoted, under the circumstances that is brill. Changed out old lights looking good. Thanks.”

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Posted 5 years ago

“Very good.”

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Posted 5 years ago

“Lights were not available when ordered however anticipated delivery date was updated promptly, and i was offered refund. Company updated on progress, and there was a quick delivery by Hermes. Lights were well packaged. The time delay was unfortunate but understandable in current climate, and I was pleased with regular updates.”

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Posted 5 years ago

“I?ve made several orders for garden lighting and would definitely recommend Lighting Direct to family and friends. Good quality products and fast hassle free delivery.”

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Posted 5 years ago

“Fantastic range at competitive prices. Super fast delivery with great communication.”

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Posted 5 years ago

“Informed delivery would be late, offered a refund which I accepted via email no confirmation from them emailed again then got an email saying items are being delivered 6 weeks after ordering.”

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Posted 5 years ago

Sincere apologies. The prevailing circumstances unfortunately have resulted in delays occurring despite best endeavours. The Customer Care Team

Posted 4 years ago

“Excellent service. The light came within a few days.”

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Posted 5 years ago

“Great service, very prompt fast delivery. Lights look great.”

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Posted 5 years ago

“Quick delivery and good communication.”

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Posted 5 years ago

“The lights came when I was told they would, and they are just like I was told they would be. That's all I want.”

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Posted 5 years ago

“The item was delivered promptly and was well packaged.”

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Posted 5 years ago

“Excellent product, excellent packaging and delivery.”

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Posted 5 years ago

“Despite one of the items being faulty you dealt with the problem straight away and sent me a replacement in really quick time Very efficient was impressed with your service will recommend you to family and friends.”

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Posted 5 years ago

“Lovely lamp shades for a really great price. Delivery was also super quick. Would definitely use this company again. Highly recommend”

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Posted 5 years ago

“Good delivery. Arrived on time, well packaged.”

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Posted 5 years ago

“Efficient service Lights were exactly as described and cost effective”

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Posted 5 years ago

“Everything does what it says on the tin and delivery was a day early ?”

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Posted 5 years ago

“Recommend, good quality at a great price. Look expensive, we?ll made !!!”

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Posted 5 years ago

“Fast saf and sound delivery”

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Posted 5 years ago

“Recently purchased the Nordic Vejers wall light, looks really good and does a great job. Delivery was quick and overall service was excellent.”

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Posted 5 years ago

Lighting Direct is rated 4.7 based on 16,922 reviews