Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,922 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,922 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 17th August 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a light in November for December delivery. Chase the delivery three times- rolling Manana. "We will update you if the delivery changes again." Not. Finally delivered in February.”

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Posted 4 years ago

We are very apologetic. We passed on expected delivery dates in good faith we can assure you. A combination of the prevailing issues affecting many industries caused huge logistic challenges. The last thing we want to do is disappoint our customers. The Customer Care Team

Posted 4 years ago

“Ordered it on the 22nd December and its now the 11th Feb and still not arrived.”

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Posted 4 years ago

I am sorry you had to wait for your order. Unfortunately it took longer than expected to get these linkable fittings into stock hence the update emails to give customers the opportunity to cancel their orders if the delay is unacceptable.

Posted 4 years ago

“Good service and product”

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Posted 4 years ago

“Great service, item arrived well packaged within a couple of days.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Prompt service”

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Posted 4 years ago

“Good service, responded to query quickly and kept me informed about delivery”

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Posted 4 years ago

“Prompt delivery. Not charged stake lights yet as the only arrived yesterday but they are of good quality”

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Posted 4 years ago

“I have used lighting Direct for the last Three years and they have been excellent, quick delivery reasonable prices for the quality.”

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Posted 4 years ago

“great product and price”

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Posted 4 years ago

“LIGHTS BEST PRICE AND SPEEDY SERVICE AND DELIVERY”

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Posted 4 years ago

“The product is great and easy to install a little pricey but overall looks good”

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Posted 4 years ago

“Great choice ( almost too much choice) Lights for all pockets Not receive yet so cannot speak for quality”

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Posted 4 years ago

“Good web page, good customer service.”

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Posted 4 years ago

“Beautiful lamp! Delivered so quickly! Great website”

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Posted 4 years ago

“Wall light was inadequately packed and arrived with the glass shade broken. You would think that an established lighting company would know how to pack things safely.”

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Posted 4 years ago

Apologies your order did not arrive with you in the perfect condition expected. I hope you were pleased with the replacement which was with you within days. The Customer Care Team

Posted 4 years ago

“Had lights I wanted in stock, good price and delivered earlier than expected. Good selection of top brands”

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Posted 4 years ago

“Good company to deal with. High quality product but not easy to fit at all”

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Posted 4 years ago

“Superb would recommend you friend..s and family”

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Posted 4 years ago

“I ordered 2 lights for our low-ceiling landing, which were very well priced. I paid for the 3-5 days delivery as I thought the quicker delivery charge was quite expensive. I received an email to say the lights had been dispatched the same day and were delivered the next day. Overall I am really pleased with the service received and will definitely be using again and recommending to others.”

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Posted 4 years ago

Lighting Direct is rated 4.7 based on 16,922 reviews