Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,993 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,993 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

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Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 24th April 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service and a beautiful light fitting. Highly recommended.”

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Posted 5 years ago

“The light fitting we ordered and subsequently received was blemished on the inside and required some delicate cleaning to remove the tarnished marks from inside the visible copper area. That all said, the fitting itself is way over priced and certainly not the quality to warrant £85. If this wasn't aesthetically what we are looking for, I would have seriously considered returning it. A lesson learnt.”

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Posted 5 years ago

Thank you for your comments. We have a 90 day returns period in which customers can return their goods for refund if for any reason they do not wish to keep their products. The Customer Care Team

Posted 4 years ago

“Great Product, Good communication and Swift Delivery. Would use again without hesitation”

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Posted 5 years ago

“Very good with my first time purchase came the next day”

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Posted 5 years ago

“Speedy and quality”

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Posted 5 years ago

“Easy to order good delivery”

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Posted 5 years ago

“Super Service, very prompt. Excellent, Thank You”

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Posted 5 years ago

“Very nice product just what i wanted.”

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Posted 5 years ago

“Astounded at speed of delivery - everything I ordered was in stock - unfortunately one of the glass components was damaged - this was rectified immediately with apologies- a rarity these days!”

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Posted 5 years ago

“My experience of the service from Lighting Direct was excellent with a well protected product delivered next day. The product, a wall lamp, looks well made, easy to install and effective in use. However, in choosing this unit I took some considerable time to try to identify British Made products and found the Norfolk from Elstead Lighting. On receipt the box showed Manufacturers Address: Elstead Lighting Ltd. ....... Alton, Hampshire. .....UK. I was, therefore, disappointed to find a Made in China sticker inside the lamp base. On searching the Elstead site I did, indeed, find Origin PRC but only at the second level of additional information. A lesson for the future.”

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Posted 5 years ago

“Easy to use website, quick efficient delivery”

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Posted 5 years ago

“Easy ordering, delivery and excellent product.”

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Posted 5 years ago

“Very easy to order, followed up with email updates, light arrived quickly and securely packaged.”

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Posted 5 years ago

“Great price quality and service with speedy delivery.5 star company.”

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Posted 5 years ago

“Easy to order, quick delivery. Very well packaged”

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Posted 5 years ago

“Exactly as advertised. Print delivery”

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Posted 5 years ago

“Very efficient delivery”

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Posted 5 years ago

“Very pleased to receive my order well ahead of scheduled time. Prices are also very competitive.”

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Posted 5 years ago

“Good! But very expensive!”

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Posted 5 years ago

You purchased a beautiful touch table lamp from a manufacturer excelling in quality. I would have to express surprise at your feedback at £29.50 being very expensive. The product could have been returned if not to your liking once it arrived. The Customer Care Team

Posted 4 years ago

“good price, lightening fast next day delivery, my only issue was that although there were very general wiring instructions there was nothing related to the operation inparticular the PIR distance & time on settings which according to the website & other reviews is supposed to be adjustable”

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Posted 5 years ago

We are sorry you experienced problems operating the functions on this very popular product. Customers can contact our Technical Team if any assistance is required. The Customer Care Team

Posted 4 years ago

Lighting Direct is rated 4.7 based on 16,993 reviews