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Lighting Direct Reviews

4.7 Rating 17,027 Reviews
93 %
of reviewers recommend Lighting Direct
4.7
Based on 17,027 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Read Lighting Direct Reviews

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Super Service, very prompt. Excellent, Thank You
Helpful Report
Posted 5 years ago
Very nice product just what i wanted.
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Posted 5 years ago
Astounded at speed of delivery - everything I ordered was in stock - unfortunately one of the glass components was damaged - this was rectified immediately with apologies- a rarity these days!
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Posted 5 years ago
My experience of the service from Lighting Direct was excellent with a well protected product delivered next day. The product, a wall lamp, looks well made, easy to install and effective in use. However, in choosing this unit I took some considerable time to try to identify British Made products and found the Norfolk from Elstead Lighting. On receipt the box showed Manufacturers Address: Elstead Lighting Ltd. ....... Alton, Hampshire. .....UK. I was, therefore, disappointed to find a Made in China sticker inside the lamp base. On searching the Elstead site I did, indeed, find Origin PRC but only at the second level of additional information. A lesson for the future.
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Posted 5 years ago
Easy to use website, quick efficient delivery
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Posted 5 years ago
Easy ordering, delivery and excellent product.
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Posted 5 years ago
Very easy to order, followed up with email updates, light arrived quickly and securely packaged.
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Posted 5 years ago
Great price quality and service with speedy delivery.5 star company.
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Posted 5 years ago
Easy to order, quick delivery. Very well packaged
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Posted 5 years ago
Exactly as advertised. Print delivery
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Posted 5 years ago
Very efficient delivery
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Posted 5 years ago
Very pleased to receive my order well ahead of scheduled time. Prices are also very competitive.
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Posted 5 years ago
Good! But very expensive!
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Posted 5 years ago
You purchased a beautiful touch table lamp from a manufacturer excelling in quality. I would have to express surprise at your feedback at £29.50 being very expensive. The product could have been returned if not to your liking once it arrived. The Customer Care Team
Posted 4 years ago
good price, lightening fast next day delivery, my only issue was that although there were very general wiring instructions there was nothing related to the operation inparticular the PIR distance & time on settings which according to the website & other reviews is supposed to be adjustable
Helpful Report
Posted 5 years ago
We are sorry you experienced problems operating the functions on this very popular product. Customers can contact our Technical Team if any assistance is required. The Customer Care Team
Posted 4 years ago
Good quality spot light but it came with a very short cable had I have known how short it was I would have ordered a different one ,I'm having to pay extra now to extend this ridiculously short cable.
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Posted 5 years ago
Good fast service
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Posted 5 years ago
Fast delivery as described and packed securely. Really happy with the service.
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Posted 5 years ago
definitely be dealing with lighting direct they have been an excellent service 1st class kept me updated with everything no messing about highly recommend quality lights they sell to
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Posted 5 years ago
Easy to order and delivered as advised. Lamp looks great - very happy with my purchase
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Posted 5 years ago
Ordered two lamps and 2 bulbs. The lamps have arrived and are beautiful but do not work. Have tried multiples bulbs in them and in different plug sockets but still nothing. Not impressed so far, am waiting for a reply from customer service.
Helpful Report
Posted 5 years ago
I am sorry you had difficulties with your purchases and elected for a refund. We hope you will shop with us again soon. The Customer Care Team
Posted 4 years ago
Lighting Direct is rated 4.7 based on 17,027 reviews