Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,922 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,922 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 17th August 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great product many thanks”

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Posted 4 years ago

“Fantastic service”

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Posted 4 years ago

“Ordered a porch lantern with PIR, it was delivered within 24 hours from MK warehouse using the standard delivery option of 3 to 5 days.”

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Posted 4 years ago

“Superb service. Very quick delivery.”

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Posted 4 years ago

“Great online experience, items ordered were well priced, delivery was excellent.updates by email and text. Lights now fitted exactly as description ,very happy customer.”

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Posted 4 years ago

“Would be nice to speak with a person strait away I think you would do more trade”

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Posted 4 years ago

“Very easy website to use product of a good quality and delivered very promptly”

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Posted 4 years ago

“Quick efficient service. Light looks fabulous. Had a slight dent in it but pulled it out which wasn’t a problem with it being metal.”

Lighting Direct 5 star review on 19th February 2021

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Posted 4 years ago

“very good service, order was at the door the next day.”

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Posted 4 years ago

“Very prompt delivery and well packaged would have been happier with standard English plug as not sure how to attach 2pronged attached plug to enclosed lose 3pronged plug! Diane Taylor”

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Posted 4 years ago

“Good prices and prompt delivery with no issues, will use LD again.”

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Posted 4 years ago

“I ordered my lights in the afternoon and they were delivered the following morning. The lights themselves are really great abs got them for a excellent value for money price. I’m extremely happy with both service and product. I cannot recommend Lighting Direct highly enough, it’s rare to get such end to end quality service . Well done to all.”

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Posted 4 years ago

“Very good service, great quality products and competitive prices”

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Posted 4 years ago

“Lights were delivered within the allotted delivery time. Very sturdy construction, look great when illuminated.”

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Posted 4 years ago

“not set them up yet but wow speedy delivery”

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Posted 4 years ago

“Always excellant service”

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Posted 4 years ago

“I chose lighting direct because of the 90 day returns policy, the price and the good quality of products available, the lights are perfect for outside. I was informed about dispatch and delivery and they were here within 5 days, really pleased with whole service”

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Posted 4 years ago

“Good choice of products and reasonably priced.quick delivery, very happy. Would use again.”

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Posted 4 years ago

“I cannot believe how quick these lights were delivered, I ordered them at 5.00pm and they were delivered the next morning. Fantastic. The lights themselves are lovely, good quality and look more expensive than they were as I thought they were very reasonably priced. I would certainly order from this company again.”

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Posted 4 years ago

“Extremely good customer service. They let me know that what I ordered was on back-order and the expected, and revised expected, date of shipping, then when the fixture arrived broken we had only to email Lightging Direct, they immediately sent out a new one no questions asked.”

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Posted 4 years ago

Lighting Direct is rated 4.7 based on 16,922 reviews