Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,922 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,922 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 17th August 2025

Anonymous // 01/01/2019

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“Lighting Direct has a fantastic range of products and workable filters to help you find the right one for you. I ordered a lamp one evening selected standard delivery and it arrived the next morning...Amazing!”

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Posted 4 years ago

“Maybe waiting until I have received the order would make more sense🤔”

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Posted 4 years ago

We always appreciate feedback so apologies if your request for a review received you too promptly. We hope you will shop with us again another time. The Customer Service Team

Posted 4 years ago

“I received my order this morning. I am delighted with my purchase although not yet installed. I am always hesitant buying on line when you haven’t seen the product but in this case I was very pleased with the quality and colour of the fitting. I am also very impressed with the secure packaging the product was well protected both inside and out. Top Job!”

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Posted 4 years ago

“Web site is very good and easy to use, good search facilities and selection of products. Order was easy to make. Free delivery on my goods and arrived in amazing time, next morning !! Packaged well I was very impressed.”

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Posted 4 years ago

“Very efficient Company. Great product at a competitive price. Fast delivery without any problems. Would recommend.”

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Posted 4 years ago

“So far, 5 out of 5. Light fitting ordered 2.47 in the afternoon, delivered (well-packaged) 11.02 the following morning. Yet to install, but instructions appear to be sufficient.”

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Posted 4 years ago

“Dissapointed at the delivery paid additional cost for next day or two delivery Now day 3 and no delivery”

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Posted 4 years ago

Apologies, the carrier depot in question was having difficulties with the number of drivers available. We are sorry if you were inconvenienced in any way. The Customer Care Team

Posted 4 years ago

“Ordered items including some which were awaiting stock but still received my items within 2 weeks in perfect condition and I love them! Will definitely use again.”

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Posted 4 years ago

“The light arrived very quickly, easily installed. Good quality”

Lighting Direct 5 star review on 29th January 2021

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Posted 4 years ago

“Placed the order for outside security lights and amazed that we received the order early the next day, superb service. The lights are exactly what is needed, good quality and a very competitive price. Recommended.”

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Posted 4 years ago

“Ordered at 2pm. Delivered next day. Excellent”

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Posted 4 years ago

“Speedy delivery, just what we wanted.”

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Posted 4 years ago

“Product exactly as described and although delayed communication was excellent. Will use in future! Thank you”

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Posted 4 years ago

“Fast delivery order placed Monday am arrived Tuesday am. LED light as described. Good value.”

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Posted 4 years ago

“I ordered 4 light bulbs; 3 were as ordered but one was incorrectly boxed: it was a screw fitting in a bayonet box... so 75% success only.”

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Posted 4 years ago

So sorry our warehouse team made an error. The Customer Service Team

Posted 4 years ago

“I ordered beautiful lights and when they turned up the glass was all broken. I am returning them and hopefully will have better luck on my replacements. I feel they should be packaged better. I have received glass pendants from a separate retailer and these were fine.”

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Posted 4 years ago

So sorry your order did not arrive with you in the first class condition expected. Despite best endeavours damage can occur in transit. We hope however you were delighted with your replacements. The Customer Care Team

Posted 4 years ago

“Ordered 5x Florescent Tubes on 22nd. delivered on 26th., well packed and good make (Crompton). Very happy with your service.”

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Posted 4 years ago

“Lovely wall lights , good quality and exactly as illustrated . Packed well and delivered on time . I would definitely recommend this company”

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Posted 4 years ago

“I was very pleased with pacel it was well packed thank you for that I was very pleased with item to thank you.”

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Posted 4 years ago

“Excellent service,helpful when I had a problem and dealt with it very efficiently Andy Pearson”

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Posted 4 years ago

Lighting Direct is rated 4.7 based on 16,922 reviews