Letterbox Gifts Reviews

Name: Letterbox Gifts
Address: Unit 1 The Old Barracks, Edmund Road, Sheffield, Sheffield
Rating: 4.69

4.7 Rating 1,753 Reviews

93 %

of reviewers recommend Letterbox Gifts

4.7

Based on 1,753 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Letterbox Gifts:

Letterbox Gifts produce beautiful letterbox friendly gift sets containing British-made products, each being hand-wrapped in our workshop in Sheffield. They are designed to be delivered straight through standard letterboxes to avoid any annoying trips to the post office! There is a Letterbox Gift for every occasion, with each gift set coming with a complimentary greetings card which can be personalised with your own message. Letterbox Gifts also offer subscriptions, where a different Letterbox Gift comes through the door each month.

Visit Website

Write Your review

Tell us how Letterbox Gifts made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Letterbox Gifts 5 star review on 16th June 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was easy to order from overseas. I missed the message part but after contacting the company the lady confirmed she had added a message for me. It arrived promptly and the recipients were very happy with it.”

Helpful Report

Posted 3 years ago

Hello Mandy, It's great to hear our customer service team were able to correct this for you. Many thanks for ordering, Letterbox Gifts

Posted 3 years ago

“It was a gift for work colleague”

Helpful Report

Posted 3 years ago

“Ordered the Feel Better Soon box of tea light candles. The recipient was absolutely delighted and made such a nice change in sending flowers. Lovely scent too. Will order again”

Helpful Report

Posted 3 years ago

Many thanks for your review Maria, we are very proud of our tealight candles too! We are pleased that the recipient enjoyed them as a pick-me-up treat.

Posted 3 years ago

“The recipient was very pleased with her gift ,the balm was especially appreciated as she'd just got home after a prolonged stay in hospital”

Helpful Report

Posted 3 years ago

Many thanks for your feedback Lynda, it's great to hear the gift set was enjoyed.

Posted 3 years ago

“Purchased macaroons, delivered as instructed and were told they were delicious.”

Helpful Report

Posted 3 years ago

We appreciate you taking the time to leave a lovely review! Thanks for your support

Posted 3 years ago

“My niece loved her gift. Nicely packaged and on time.”

Helpful Report

Posted 3 years ago

“Great service, delivery and products! Thank you very much to the Team for all their efforts to get this out to my friend quickly.”

Helpful Report

Posted 3 years ago

“I sent this gift to my sister Sandra. She loved it but had trouble opening the bottle.🤭”

Helpful Report

Posted 3 years ago

Many thanks for your review, we are pleased to hear it was well received. Sorry to hear it wasn't easy to open! We will monitor any other feedback mentioning this in the future and adjust accordingly. Best wishes, Letterbox Gifts

Posted 3 years ago

“I have had no notification that this was delivered to the designated person.”

Helpful Report

Posted 3 years ago

Dear Joy, Thank you for your comments. The tracking should have come automatically to your email via Royal Mail. We're ever so sorry if this didn't come through or went to a spam folder. I have sent this to you now via email. The parcel is showing as delivered on 3rd March, the day requested when ordering. Do let us know if we can help anything further and do not hesitate to get in touch with us directly with any queries in the future. Kind regards, Eleanor

Posted 3 years ago

“I ordered some valentines brownies for my other half for Valentine’s Day and was appalled to see this message written on my card to him. What a disgusting message to have on cards being send out to customers on Valentine’s Day. Inappropriate. Will not be ordering again. Unacceptable.”

Helpful Report

Posted 3 years ago

“Great idea as didn't need to worry about whether anyone would be home when the post arrived.”

Helpful Report

Posted 3 years ago

“The gift was delivered exactly on time. The tracking was accurate. The gift was beautiful and much appreciated by my sister in law. A brilliant gift and a brilliant company. Thank you.”

Helpful Report

Posted 3 years ago

Thank you for leaving such a lovely review, I will pass on your kind words to the rest of the letterbox team. Best wishes

Posted 3 years ago

“This arrived on time and was easy to arrange from Australia as a gift.”

Helpful Report

Posted 3 years ago

Many thanks for taking the time to leave a review, we are pleased that we we're able to help you send some love from down-under! Thanks, Letterbox Gifts

Posted 3 years ago

“I bought a new home gift for my daughter and she was really pleased with it. Very prompt and helpful service 👍”

Helpful Report

Posted 3 years ago

We are pleased to hear that the gift set was well received, this particular gift set has been updated recently so it's lovely to hear positive feedback. Best wishes

Posted 3 years ago

“The product was great but was missing the gift card/message so the recipient didnt know who it was from.”

Helpful Report

Posted 3 years ago

We are sorry to hear that the message wasn't included in your gift set and for any inconvenience caused. We hope the recipient was still able to enjoy their gift. Best wishes - Letterbox Gifts

Posted 3 years ago

“Gift arrived at destination within 4 days of order. All items satisfactory and Contents have been enjoyed by the recipient.”

Helpful Report

Posted 3 years ago

“Delayed delivery so we missed our date for present but nice item, a bit disappointed overall and not likely to use again.”

Helpful Report

Posted 3 years ago

Dear Rose, Thank you for your review. I have checked your order can see it was dispatched by Royal Mail Tracked 24 service but unfortunately, it does look like Royal Mail delivered the following working day. Many apologies for the slight delay but we're pleased to hear you were happy with the gift itself. Let us know if we can help with anything in the future. Many thanks, Eleanor

Posted 3 years ago

“Very good, my granddaughter loved the gift, quick delivery.”

Helpful Report

Posted 3 years ago

“A gorgeous gift for my sister! Lovely products that arrived promptly and packaged beautifully.”

Helpful Report

Posted 3 years ago

Thank you for leaving a review Jo, we are very pleased to hear that your sister enjoyed her Letterbox gift. Best wishes

Posted 3 years ago

“Amazing gift selection, always reliable and beautifully presented!”

Helpful Report

Posted 3 years ago

Thank you for your lovely review, we appreciate your kind words. Best wishes, Letterbox Gifts

Posted 3 years ago

Letterbox Gifts is rated 4.7 based on 1,753 reviews