Letterbox Gifts Reviews

Name: Letterbox Gifts
Address: Unit 1 The Old Barracks, Edmund Road, Sheffield, Sheffield
Rating: 4.69

4.7 Rating 1,780 Reviews

93 %

of reviewers recommend Letterbox Gifts

4.7

Based on 1,780 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Email

About Letterbox Gifts:

Letterbox Gifts produce beautiful letterbox friendly gift sets containing British-made products, each being hand-wrapped in our workshop in Sheffield. They are designed to be delivered straight through standard letterboxes to avoid any annoying trips to the post office! There is a Letterbox Gift for every occasion, with each gift set coming with a complimentary greetings card which can be personalised with your own message. Letterbox Gifts also offer subscriptions, where a different Letterbox Gift comes through the door each month.

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Letterbox Gifts 5 star review on 16th June 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order and a great present as the recipient can be out”

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Posted 3 years ago

Hello Sheila, We're glad to hear that you found our ordering process quick and easy. Many thanks, Letterbox Gifts

Posted 3 years ago

“Arrived on time. Good communication from the company. I didn't see the gift set but the recipient was very happy.”

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Posted 3 years ago

Thank you for taking the time to leave such a lovely review. We're glad that you had such a positive customer experience and that your gift arrived on time. Letterbox Gifts

Posted 3 years ago

“hi I purchased this gift as a present for my brothers birthday. unfortunately I didn't know he was going on hoilday, but due to the gift being a letterbox gift I didn't see an issue. The post office who deliver decided not to post the gift but to leave it in a garden waste bin outside. I don't know if this gift has been received or stolen or recycled.”

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Posted 3 years ago

Hello Christine, We're very sorry to hear that the postie decided to leave the gift in a garden waste bin. All our packaging is specifically designed to fit through a standard-sized letterbox and clearly state on the packaging that they are to be posted through the letterbox. We're not sure why this hasn't occurred on this occasion but we are looking into it to ensure it doesn't happen in the future. We will contact you directly to arrange a replacement to be sent out at a convenient time. Apologies for the inconvenience caused, Letterbox Gifts

Posted 3 years ago

“I recently ordered the whisky set for a friends birthday and had a query regarding the personalised card. I sent an email with my query and received a reply with a solution within minutes, very impressive customer service!”

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Posted 3 years ago

Hello Rachel, Thank you for leaving such a lovely review. We're glad to hear that you received such great customer service and glad that we could help out with your query. Kind Regards, Letterbox Gifts

Posted 3 years ago

“Nice box but I selected next day delivery and it did not arrive for 4 working days”

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Posted 3 years ago

Hello Charlotte, We're glad to hear that your Letterbox Gift was well received. As your gift was ordered after 2pm on Friday, this was not dispatched until our next working day on Monday as stated on our website banner. Many thanks, Letterbox Gifts

Posted 3 years ago

“Very quick delivery and lovely gift”

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Posted 3 years ago

Hello Sandra, We're glad to hear that your gift was well received and delivered on time. Many thanks, Letterbox Gifts

Posted 3 years ago

“Good presentation but too small of a gift for the price i paid. will not be buying again”

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Posted 3 years ago

Hello, Thank you for taking the time to leave a review. Our gift sets are designed to fit through standard-sized letterboxes so we are restricted in the size of items we can put into the boxes. That being said, our premium British-made products have been carefully chosen to deliver quality and style in a small space. Kind regards, Letterbox Gifts

Posted 3 years ago

“I have used Letterbox Gifts several times to order boxes of their macarons for various friends. The macarons are delicious and the service is fast and efficient.”

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Posted 4 years ago

Hello Susan, We are glad to hear that the Letterbox macarons are so delicious and have been enjoyed by so many of your friends. Kind regards, Letterbox Gifts

Posted 3 years ago

“We have received the vegan brownies and ordered them for others, they are truly yummy. Ordering was easy peasy and delivery was prompt. Excellent service.”

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Posted 4 years ago

Many thanks for taking the time to leave a review, we are pleased to hear that you have enjoyed our Letterbox Brownies. Best wishes, Letterbox Gifts.

Posted 4 years ago

“A wonderful option for gifts that show how much you care. Delivered in high-quality packaging and in a way that makes it convenient to deliver and receive.”

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Posted 4 years ago

“The wine was delivered on the right day and good communication right up to delivery. My friend had never seen anything like it and really appreciated the thought. She said the wine was fantastic and beautifully packaged.”

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Posted 4 years ago

Hello Carolyn, Thank you for taking the time to write such a positive review. We are glad that the gift was well received and that your friend enjoyed the quirky 'flat' Letterbox Wine. Many thanks, Letterbox Gifts.

Posted 4 years ago

“A very cute idea and perfect gift.”

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Posted 4 years ago

“I absolutely love this method of sending a gift Makes the perfect present and very effective and efficient”

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Posted 4 years ago

Hello Esther, Thank you for your review and support. We're glad that our Letterbox Gifts can make your gift-giving so easy and efficient. Letterbox Gifts.

Posted 4 years ago

“This was a birthday gift. Recipient was thrilled with it! She said it looked ‘expensive and special’.”

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Posted 4 years ago

Hello Hilary, Thank you for your lovely review. We're glad that the recipient loved their birthday gift. Letterbox Gifts.

Posted 4 years ago

“Way overpriced.”

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Posted 4 years ago

Dear Susan, Thank you for your review. We are sorry to hear you are not satisfied with this product. We carefully price all our gifts to ensure everything is fairly priced for our customers taking into account the cost of the materials and labour involved. We have also kept our prices the same as last year despite many increased supply costs. If possible, could you email hello@letterboxgiftshop.com with further details and a photo of the product received? We can then look into this further for you and ensure the product was as it should have been. Kind regards Michelle

Posted 4 years ago

“My daughter was ‘over the moon’ with her gift beautifully presented!”

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Posted 4 years ago

“I was given a pamper box for Christmas and the candles were lovely. Although they cannot be purchased online Customer services arranged for me to get them … nothing seemed too much trouble.”

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Posted 4 years ago

Hi Zoe, Thank you for taking the time to leave such a positive review. We're glad you enjoyed the candles in the pamper box so much and that we could arrange some more to be sent out for you. Best wishes, Letterbox Gifts.

Posted 4 years ago

“Arrived bang on time and recipient said it was genius idea and tasted good.”

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Posted 4 years ago

Hello Catherine, We're glad to hear that you had such a positive and efficient Letterbox Gift delivery. Many thanks, Letterbox Gifts.

Posted 4 years ago

“Lovely letterbox brownies as a treat for Easter. Fast delivery- very yummy & contained very well. Thank you”

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Posted 4 years ago

“Very quick and efficient delivery with a unusual gift the recipient was delighted with. Definitely the perfect gift to pop through the letterbox!”

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Posted 4 years ago

Hello Callum, Thank you for taking the time to leave a review. We're glad that the recipient was delighted with their gift. Best wishes, Letterbox Gifts

Posted 4 years ago

Letterbox Gifts is rated 4.7 based on 1,780 reviews