Letterbox Gifts Reviews

Name: Letterbox Gifts
Address: Unit 1 The Old Barracks, Edmund Road, Sheffield, Sheffield
Rating: 4.70

4.7 Rating 1,734 Reviews

93 %

of reviewers recommend Letterbox Gifts

4.7

Based on 1,734 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Letterbox Gifts:

Letterbox Gifts produce beautiful letterbox friendly gift sets containing British-made products, each being hand-wrapped in our workshop in Sheffield. They are designed to be delivered straight through standard letterboxes to avoid any annoying trips to the post office! There is a Letterbox Gift for every occasion, with each gift set coming with a complimentary greetings card which can be personalised with your own message. Letterbox Gifts also offer subscriptions, where a different Letterbox Gift comes through the door each month.

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Letterbox Gifts 5 star review on 16th June 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick, efficiant and just what was wanted”

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Posted 3 years ago

“Really good idea in case recipients are not at home. Brownies arrived promptly on correct day.”

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Posted 3 years ago

Thank you for taking the time to leave a review Judith, we are pleased to hear that the brownies arrived on time. We hope the recipient enjoyed them. Best wishes, Letterbox Gifts

Posted 3 years ago

“When I had a problem with Royal Mail failing to notice that the gift was, in fact, letterbox-size and taking it back to the depot, my frail mother could have missed out on her Christmas present, due to her inability to get to the depot. I got in touch with Letterbox Gifts and they made arrangements to have it delivered. I couldn't have been more delighted. Thank you, Letterbox Gifts! Sterling service!”

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Posted 3 years ago

We're so happy to help, we hope you and your mother both have a Happy New Year. Best wishes, Letterbox Gifts

Posted 3 years ago

“Absolutely brilliant - went down a treat!”

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Posted 3 years ago

“We have still not received the gift”

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Posted 3 years ago

Dear Banu, We are very sorry to hear this has not been received. Someone will contact you via email with regards to this order. Kind regards Michelle

Posted 3 years ago

“Lovely gift. They were delighted.”

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Posted 3 years ago

“Brilliant presents!”

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Posted 3 years ago

“Very nice gift. Only negative comment I have is that I was not updated 're status/progress”

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Posted 3 years ago

Many thanks for your feedback Christine, we're sorry to hear you didn't receive our shipping updates. This is done automatically but from time to time there are errors, our customer service team are always happy to advise on parcel tracking if you have any issues in the future. Best wishes, Letterbox Gifts

Posted 3 years ago

“Bought as a gift so haven't seen it, but the recipient was pleased and said the tea lights smelled amazing and had a really strong scent, which is good! It was easy to buy them online and they arrived on time, so all round a good first experience of using Letterbox Gifts.”

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Posted 3 years ago

Thank you for your review Michelle, we are pleased to hear that you found the ordering process straight forward and the recipient enjoyed the gift you selected. Best wishes for the New Year, Letterbox Gifts

Posted 3 years ago

“This was a house warming gift that the owners loved. Thank you!”

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Posted 3 years ago

Many thanks for your review Joleen, we hope the new homeowners enjoyed their gift. Best wishes - Letterbox Gifts

Posted 3 years ago

“You could have more options than just food or drink, maybe some items to make something”

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Posted 3 years ago

Thanks for your feedback Rebecca, we introduced our paint by numbers set this year as a way to gift a crafting activity, we will be looking at introducing a wider range of gifts in the next year. We are always open to suggestions (as long as they can fit through the letterbox!) Best wishes, Letterbox Gifts

Posted 3 years ago

“Delivered on time and very well packed. The recipient was delighted with their brownies and thoroughly enjoyed them!”

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Posted 3 years ago

“They are really good gifts to send half way across the world.”

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Posted 3 years ago

Many thanks for your review Inez, we are very proud to be able to help you stay in touch with family and friends abroad. Best wishes, Letterbox Gifts

Posted 3 years ago

“Beautiful gift, very prompt delivery, very satisfied.”

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Posted 3 years ago

“Hi I haven’t received my order yet.”

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Posted 3 years ago

Hello Roma, we are sorry to hear that your order was delayed. Please do send over an email if this is an outstanding issue: hello@letterboxgiftshop.com Best wishes, Letterbox Gifts

Posted 3 years ago

“Beautiful gift, simple and easy to order. Made the bride and groom smile!”

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Posted 3 years ago

“I placed this order a week ago and still not received it! I received an email informing me that it has been sent to Royal mail, when I tracked the parcel it says it is still waiting to be dispatched!”

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Posted 3 years ago

Dear Sonia, Thanks for getting in touch. I can see this was ordered on 13th December and dispatched by Tracked 24 on the 14th. We have checked the tracking and it does seem to be stuck somewhere in the Royal Mail system. We'll contact you directly to arrange a replacement. If you ever need any help in the future, feel free to email us on hello@letterboxgiftshop.com and we'd be happy to help, as it's the fastest way to get things resolved. Many thanks, Eleanor

Posted 3 years ago

“Lovely items and fast delivery 😊”

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Posted 3 years ago

Thank you for taking the time to leave a review, we are pleased to hear the gift arrived quickly. Best wishes, Letterbox Gifts

Posted 3 years ago

“Absolutely fab, lovely quality, Fast delivery reliable Thank you”

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Posted 3 years ago

Thanks for taking the time to leave a review Margaret. We are pleased to hear that you had such a positive experience ordering from Letterbox Gifts. Best wishes

Posted 3 years ago

“Arrived as promised Neat strong packaging Will order from here again”

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Posted 3 years ago

Many thanks for your review David, we have a team of wrappers who will be very pleased to hear your compliment! I'll be sure to pass it on. Best wishes - Letterbox Gifts

Posted 3 years ago

Letterbox Gifts is rated 4.7 based on 1,734 reviews