Laughing Hens Reviews

Name: Laughing Hens
Address: The Croft StablesStation LaneGreat BarrowCheshire, Chester
Rating: 4.71

4.7 Rating 9,233 Reviews

93 %

of reviewers recommend Laughing Hens

4.7

Based on 9,233 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Laughing Hens:

Your online shop for all your knitting and crochet needs.

Write Your review

Tell us how Laughing Hens made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Laughing Hens 5 star review on 13th June 2025

DR HEATHER R PRSTWICH

1018

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“wonderful yarn, but sad to given a discount voucher which is not apply to my next purchase.”

Helpful Report

Posted 7 years ago

“when the delivery arrived”

Helpful Report

Posted 7 years ago

“It didn't. I was told new stock arriving in up to 14 days and was happy to wait. Then half the order arrived next day, then three days later was told they could not fulfil the rest of my order. This was for one project. I was given option of what to do but first lot of order arrived too soon for me to do anything without full information which was not given at time.”

Helpful Report

Posted 7 years ago

“I never received this order, as it turned out it was out of stock. Very little information from Laughing Hens.”

Helpful Report

Posted 7 years ago

“Sorting out problem with order.”

Helpful Report

Posted 7 years ago

“Knew order was delayed but needed to phone up to prompt the dispatch after waiting a second week. Wool came with two different dye lots. Phone again to get this sorted. Awaiting arrival of wool for full order with same dye lot. Need to visit post office to send first lot back- shouldn't have to do these things.”

Helpful Report

Posted 7 years ago

“The order arrived promptly and nicely packaged. I would give 5 stars, except that I did not receive the 6-ply knitting pattern that is advertised as being free with Regia 6-ply yarn. I emailed straight away to request the pattern but have heard nothing back yet.”

Helpful Report

Posted 8 years ago

“The customer service has so far been very good. However, part of my order was out of stock, that part was sent later and arrived within a few days, BUT the first part of my order which was sent a month ago still hasn't arrived. I was assured that they had resent that missing part, still waiting 10 days later ! Getting a sinking feeling about this. But I do appreciate that Laughing Hens are not responsible for postal problems, although all other goods I have ordered since placing my order with them have arrived very quickly. Maybe there is a problem with their local post office?”

Helpful Report

Posted 8 years ago

“Easy to order and used free postage offer. Was disappointed how long my order took to arrive.”

Helpful Report

Posted 8 years ago

“My stitch markers arrived promptly but the box was damaged allowing the markers to fall out.”

Helpful Report

Posted 8 years ago

“all good except my order of 2mm circular needles - were supposed to be 150cm instead I got the same length (100cm) as the other circular needles I ordered. Fast efficient delivery however and all other purchases good. I've only just discovered the incorrect length as I've just started work on a pattern wdhich required extra long circular needles”

Helpful Report

Posted 8 years ago

“this yarn looks jewel-like on the website but is a mossy grey-green in reality. I phoned to request an alternative colour when I realised (from a trip to a shop) but my request was not processed so it had to be sent back. Happy customer for many years so this was a one off problem.”

Helpful Report

Posted 8 years ago

“I have purchased yarn from Laughing Hens in the past and have been very happy. Unfortunately with my last purchase I find that a couple of the balls have had what I can only describe as joins in the wool by a strange sort of plastic - this is only small but when knitting it does not allow a smooth finish. I did not experience this with my first purchase of Baby Rooster wool.”

Helpful Report

Posted 8 years ago

“Some products delivered on time but others, despite showing as available on the website, turned out to be unavailable so have not been delivered as yet. This has caused a delay in starting the project.”

Helpful Report

Posted 8 years ago

“Although very pleased with actual contents of patterns they were photo copies of the original patterns . I did not realise so found that a bit of a let down.”

Helpful Report

Posted 8 years ago

“Very quick delivery and well packaged”

Helpful Report

Posted 8 years ago

“If they had checked their emails more regularly they would have seen my request to change the order. I wrote in plenty of time but they did not see it until after they had posted the item.”

Helpful Report

Posted 8 years ago

“Quick service and fast shipping. However, I was given wrong info when I inquired about dye lot numbers on the 5 skeins of yarn. There were two different dye lots (which was not evident when I was choosing yearn color from website) Also when asked what the dye lots were, I was told 2 of one dye lot and 3 skeins of another. When I received the yarn there was only 1 skeins of the dye lot I needed and 4 of the one I did not. I had to adjust my pattern. Would have liked the communication to be more accurate.”

Helpful Report

Posted 8 years ago

“The shade was lighter than wanted. Wanted a more of a Teal colour. But I started knitting but couldn't get on with the wool due to the fine random cotton thread, so gave up and have returned the other 3 balls of wool in todays post! Hence the order last evening to knit up the other pattern which I downloaded free. Thank you.”

Helpful Report

Posted 8 years ago

“Pattern arrived promptly which is a miracle as the address was marked Great Britain and not Cyprus even after I emailed immediately to say the Address was wrong and it should be Cyprus and not United Kingdom even though I chose Cyprus the Web Site had a mind of its own and put United Kingdom hence the email. No confirmation of that I'm afraid. Bearing in mind that there is another Nicosia in the USA I cannot risk ordering anything else from this company which is a shame as the have good products. Sorry!”

Helpful Report

Posted 8 years ago

Laughing Hens is rated 4.7 based on 9,233 reviews