Laughing Hens Reviews

Name: Laughing Hens
Address: The Croft StablesStation LaneGreat BarrowCheshire, Chester
Rating: 4.71

4.7 Rating 9,233 Reviews

93 %

of reviewers recommend Laughing Hens

4.7

Based on 9,233 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Laughing Hens:

Your online shop for all your knitting and crochet needs.

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Laughing Hens 5 star review on 13th June 2025

DR HEATHER R PRSTWICH

1018

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not the service I expect from Laughing Hens. Mismatched lot numbers and preemptive resolution not agreed with me causing great inconvenience.”

Helpful Report

Posted 1 year ago

Hello, Apologies you received mixed dyelots we never send these out without checking with the customer first. This was an error on our part, sorry that you feel that by us sending you out all the same dyelot once we were made aware of the mistake by yourself caused inconvenience we were merely trying to rectify the mistake. Apologies again Kind regards Laughing Hens

Posted 1 year ago

“Not got the pattern to make the pink tanktop so I haven’t used the needles yet. Can you send me the pattern now please”

Helpful Report

Posted 1 year ago

“I have not received my pattern of the pink tanktop . I have the pink wool and needles but have no pattern to follow so I haven’t used the needles yet. Please can you send me the pattern and then I can send you a review Regards joy lucas”

Helpful Report

Posted 1 year ago

Hello, Having looked at your order, you have not ordered a pattern. You have ordered the yarn needles and some stitch markers, there is no pattern on your order, if you email us direct i can send you a screen shot of your order to prove this. Kind regards Laughing Hens

Posted 1 year ago

“Delivery is very slow, wouldn't recommend”

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Posted 1 year ago

“I'm excited to work on my project. I.live the colors !! The package arrived torn open, I am missing 5 balls of yarn. I am hopeful it will be enough to complete the project.”

Helpful Report

Posted 2 years ago

We apologize your order arrived damaged and balls are missing. Please send us an email to sales@laughinghen.com and we will arrange for your missing yarn to be dispatched ASAP.

Posted 2 years ago

“I have not received the pattern I ordered yet.”

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Posted 2 years ago

“Prices were great, wool was lovely, delivery was ridiculously slow”

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Posted 2 years ago

“Hi, I found the website easy to use. I got the pattern and wool in good time. However, I was disappointed that I had to pay extra vat because the parcel was coming into Ireland. Other UK sites that I use, always let me know that if I go over a certain payment, the parcel will be charged extra vat by the Irish revenue. This has made me rethink buying from your website. Regards Jane”

Helpful Report

Posted 2 years ago

“I’m a three time return customer and I love the baby yarn you offer but I’m a bit hesitant to reorder with how my package arrived to USA this last time. You packaged 14 skeins of yarn in a paper sack that somewhere along the trip had a 10 inch rip in it. Please see pictures I’ve enclosed. I look forward to hearing from you about quality control. Thank you, Paula Olson.”

Helpful Report

Posted 2 years ago

Hello, Thank you for your review Apologies your parcel has arrived damaged, we would never send a parcel out like that and can only think this has happened during transit We have recently made the decision to switch from plastic to these eco friendly bags which have been chosen by us for various reasons such as they are 100% recyclable, 100% biodegradable they are also plastic free and planet friendly. We are keeping a record of any feedback we get from customers regarding the packaging, so we do appreciate your comments. Hopefully your experience of damaged packaging is a one off. Kind regards Laughing Hens

Posted 2 years ago

“I bought the wrong product thought I was buy bamboo needles my mistake and cost to much to send back”

Helpful Report

Posted 2 years ago

“Given how expensive Noro yarn is, it was quite disappointing to work with this Malvinas yarn. It was full of little bits of stick, grass and other debris and the yarn was very inconsistent in thickness - there would be huge lumps followed by a stretch when the yarn became too thin for the needles. This made it rather difficult to work with. The yarn was also full of knots - I know this unavoidable but there were four in one ball.”

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Posted 2 years ago

“I would write a review however never received the pattern book??”

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Posted 2 years ago

“Decent products and fast shipping. I had to modify the swift mount to securely hold to a table edge as the wooden screw and threading stripped immediately. I bolted one of these through the striped threading hole and it solved the problem for me. https://www.amazon.com/gp/product/B09WJMCDCZ/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1”

Helpful Report

Posted 2 years ago

“I am very happy with the yarn ordered, but the shipping time was was unfortunately very long. I ordered December 4th and the package arrived on January 10th. I was about to call to report IT LOST! This is my first order from Laughing Hens.”

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Posted 2 years ago

“Very pleased with the yarn however the paper bag it was sent in had burst, leaving a large hole. Fortunately, no yarn was lost.”

Helpful Report

Posted 2 years ago

“Helpful staff when delivery delayed. Pattern impossible to decipher. I was unaware that it was translated. Had to do a lot of research to find an alternative.”

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Posted 2 years ago

“Everything was fine, but I have to pay 41€ taxes in EU.”

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Posted 2 years ago

“Product is great. Easy to knit. However the shipping experience was very bad. My order was shipped with no contact details and almost got sent back to the sender. I also had to pay an extra 16$ shipping cost + VAT (apparently shipping fees do no cover the at home delivery).”

Helpful Report

Posted 2 years ago

“Delivery was later than I paid for but a refund was given I managed to get my shawl finished. Emma was very helpful and sorted it for me . As I only had 2 days to complete before I was meeting my friend whilst on holiday . But all ended well .”

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Posted 2 years ago

“service was good but photocopy was very poor had to use magnifing glass to read.”

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Posted 2 years ago

Laughing Hens is rated 4.7 based on 9,233 reviews