Laughing Hens Reviews

Name: Laughing Hens
Address: Unit 2 Europa Court, Deeview Boulevard, Chester, Cheshire West and Chester
Rating: 4.72

4.7 Rating 9,622 Reviews

93 %

of reviewers recommend Laughing Hens

4.7

Based on 9,622 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Laughing Hens:

Your online shop for all your knitting and crochet needs.

Write Your review

Tell us how Laughing Hens made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Laughing Hens 5 star review on 4th March 2026

Mrs H P Farquharson

Laughing Hens 5 star review on 18th February 2026

Anonymous

Christa Wiens

1044

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delay in notification of unavailability of wool. Then very late despatch of wool that was in stock which was only sent when I phoned about non-delivery.”

Helpful Report

Posted 8 years ago

We apologise for the delay with you order.

Posted 8 years ago

“The email to assess has arrived before the ordered goods. Thought they would have arrived by now.”

Helpful Report

Posted 8 years ago

Hello Elizabeth. We apologise you feel our delivery was slow. Your order was placed on Saturday 13.01 and was dispatched first class on Tuesday 16.01. we are unable to dispatch your order on the Monday as were catching up from a busy weekend of orders. Kind regards, Joanna. Laughing Hens.

Posted 8 years ago

“After I had thought I had made the purchase I received an email saying there was a payment issue and I would need to go through the process again. I couldn't be bothered. Then I receive an email to say the purchase was being despatched. When I phoned to query I was there was a computer issue and I was assured the order would be cancelled. Despite this I received another email to advise a delayed item was being despatched. When I called to query this I was told that I would have to send the knitting pattern back when delivered if I didn't want it. And yet it still hasn't arrived so I don't currently know if it is on the way or if I am being charged for an unwanted item which has not been received. I am not planning to use this company again after the recent issues.”

Helpful Report

Posted 8 years ago

“Have not received shipment, much to my distress.”

Helpful Report

Posted 8 years ago

“The wool never arrived. It was in stock when I ordered and paid for it. 3 days later I was informed it was out of stock.”

Helpful Report

Posted 8 years ago

“I have not yet received my order/”

Helpful Report

Posted 8 years ago

“nothing has been delivered yet”

Helpful Report

Posted 8 years ago

“Designer yarn at £51 arrived and had a horrible damp smell from. No discount applied when I entered code. Over as poor service from start to finish.”

Helpful Report

Posted 8 years ago

“Paid £6.95 next day delivery , didn’t arrive so had to phone them .... they refunded £3 postage so charged me £3.95 postage when I could have paid £2.95 for the same delivery time .....I did email them but haven’t had the courtesy of a reply ....no surprise there ....would never use them again!”

Helpful Report

Posted 8 years ago

“One parcel delivered with the wrong goods in. Nothing else delivered to date despite emails to say goods are on their way. Previous orders have been fulfilled without any issues.”

Helpful Report

Posted 8 years ago

“I never received my order :( and didn't hear back when I inquired with them 2 weeks after the despatch date. I welcome any further information about my order!”

Helpful Report

Posted 8 years ago

“Still not received mm mo o”

Helpful Report

Posted 8 years ago

“I have not received my item yet i do not know still waiting ml”

Helpful Report

Posted 8 years ago

“Don’t waste your time go elsewhere ...... I ordered and paid for wool 23 Oct 17 they knew next day they were one ball short and agreed to send the two they had and refund the third. Advised refund was only done 17 November 17 . Totally unacceptable or even honourable”

Helpful Report

Posted 8 years ago

Hello June. We apologise you were not happy with the service you received. Unfortunately the yarn you ordered was discontinued therefore we were unable to get more in stock. As an apology i have set up a 10% discount to use on a future order, the code is your email address. Kind regards, Joanna Laughing Hens

Posted 8 years ago

“Ordered wool and needles in July. After numerous emails wool finally arrived this week - November but had to send another email to prompt delivery of needles. Let’s hope the knitting won’t take as long....”

Helpful Report

Posted 8 years ago

Hello Julia, We apologise for the long delays with your order. Our supplier was unable to provided with the needles needed for your order. As agreed to fulfill your order we substituted different needles. Kind regards, Joanna Laughing Hens

Posted 8 years ago

“How can I write a review on something I have not received?”

Helpful Report

Posted 8 years ago

Hello Jean, Your order was dispatched on the same days we received the order. As you are based over seas your order has taken a little longer to get to you. I have sent an email directly to you. Please let me know if your order is yet to arrived. Kind regards, Joanna Laughing Hens

Posted 8 years ago

“you ask for a review for an item I have not received yet. What can I say?”

Helpful Report

Posted 8 years ago

Hello Margrit. We apologise your order has gone missing with Royal Mail. We have issued a full refund. Kind regards Joanna

Posted 8 years ago

“You are asking me to review an order I have not received.”

Helpful Report

Posted 8 years ago

Hello Anne, Your order was placed on 01/09 and was dispatched same day. I have sent an email privately to insure you have now received your order. Kind Regards Joanna

Posted 8 years ago

“I paid for a pattern which as part of a crochet along. It was not clear on the website that I would only recieve the first instalment of a 13 part pattern. Had I known this I would not have bought it. I do not need the 10% off voucher as I won't be using his company again.”

Helpful Report

Posted 9 years ago

Hello Patrica, we apologise it was not clear you would only be receiving the first part of the pattern as it is the only part currently available. The Lisa Richardson Crochet A long is completely free to download!

Posted 9 years ago

“Product misdescribed. When I requested checking, this was obviously not done, as the wrong product was still despatched.”

Helpful Report

Posted 9 years ago

Hello Janice. I apologise you feel your order was not checked as asked before dispatch. You asked if Rowan Creative Linen was an Aran weight yarn. As knitted with 4.5mm needles and yardage of 200m per 100g we would class this as Aran. We apologise when you received the yarn you were not happy with it. Kind regards, Joanna - Laughing Hens

Posted 9 years ago

Laughing Hens is rated 4.7 based on 9,622 reviews