LampShopOnline Reviews

Name: LampShopOnline
Address: Carrwood Park, Selby Road, Garforth, Leeds, Leeds
Rating: 4.63

4.6 Rating 14,787 Reviews

92 %

of reviewers recommend LampShopOnline

4.6

Based on 14,787 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0113 8876270

Email:

help@lampshoponline.com

Location:

Carrwood Park,
Selby Road, Garforth,
Leeds
Leeds
LS15 4LG

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LampShopOnline 5 star review on 7th March 2026

107

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with my purchase and quick delivery. Good to deal with. Thank you”

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Posted 4 years ago

“Very helpful when asking advice and online ordering was easy. Delivery was free and quick and lamps arrived well packed and undamaged.”

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Posted 4 years ago

“First time I have used Lampshop online.Great service.”

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Posted 4 years ago

“Thank you lamp shop, I found the correct lamps for my lights, at a good price and arrived in good condition.”

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Posted 4 years ago

“Item as described and work well”

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Posted 4 years ago

“Order despatched quickly, arrived on predicted date (despite difficult location for carrier UPS). goods well-packed and arrived intact - what more can you ask?)”

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Posted 4 years ago

“Excellent service. Quick delivery of carefully packed items.”

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Posted 4 years ago

“Fast service and the lamp ordered was exactly what was needed”

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Posted 4 years ago

“Great website and helpful staff! I coudlnt find what i wanted and was pointed in the right direction from their online chat. Delivery was a few days. Bulb looks great!”

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Posted 4 years ago

“Efficient and very nice telephone manner dealt with enquiry most helpfully”

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Posted 4 years ago

“I've just about had it with this company, I have spent well over £2000 over the last 12 months with this company and every single order there is something wrong, most recent order placed on 5th January, did not arrive, was told it was lost in transit, a new order sent out, only half of the order arrived. Was told day before yesterday that the remaining order had been sent, but it hadn't. They just try and fob you off time and time again. I will not be using this company again. Its not only letting me down, more importantly its letting my customers down.”

Helpful Report

Posted 4 years ago

Hello, Please accept our sincere apologies for the delays with your most recent order, I can see from tracking, UPS have done us no favours by losing/ damaging the goods in your order. Tracking shows half of the missing order at a local collection point. We completely understand your frustration, and wish to resolve this for you, If you could contact our customer service team on 01138876270 or email help@lampshoponline.com we will be happy to assist, Kind Regards, Customer Services.

Posted 4 years ago

“Ordered on 17th received on 19th. 20 x fluorescent tubes arrived well packed in cardboard sleeves and a lot of bubble wrap. Excellent service. Will use them again.”

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Posted 4 years ago

“False information about item, and it seems it is done intentionally - there is no image of bulb pack where you can see full real information. So you can order only following description giving by seller, and as a result you get for your money what you don't need”

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Posted 4 years ago

Hello, I'm sorry to hear you have ordered the incorrect lamp, If you contact us on 01138876270 or email help@lampshoponline.com we will be happy to accept the items back for a full refund, Kind regards, Customer Services

Posted 4 years ago

“Buyers beware - two of the three LED tubes I ordered from LampShopOnline were broken but the company refused to replace or refund because I notified them more than the three day limit to report faulty goods. But the very act of checking each item could lead to its breakage. I'm very disappointed.”

Helpful Report

Posted 4 years ago

Hi Mike, We're very sorry to hear you feel this way. As explained by our customer service team, we do require damaged or missing goods to be reported within 30 days of receipt. We would usually honour if it was just outside of this, especially due to covid restrictions, however, your order was placed over 7 months ago, Again, we apologise for the inconvenience caused, Kind regards, Customer Services.

Posted 4 years ago

“Amazing customer service. They responded quick and refunded my money straight away after UPS damaged the parcel (a light tube) and never responded to my claim. 5 stars to LampShopOnline and 0 to UPS.”

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Posted 4 years ago

“Didn't receive promised email confirming dispatch - parcel arrived without notice. Otherwise good service with a wide range of products at reasonable prices.”

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Posted 4 years ago

“Great selection of LED bulbs.”

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Posted 4 years ago

“Good service fast delivery .product has lasted well”

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Posted 4 years ago

“Unable to find a replacement tube for kitchen strip lighting at my local DIY stores but found it instantly at LampShopOnline. Furthermore the the price was excellent as was the charge for quick delivery - and it was. Completely unable to fault the product or service. I will be using them again!”

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Posted 4 years ago

“Brilliant price, eight of these T8 fluorescent tubes cost less than two would have cost me at Screwfix and that included postage. Delivery time was brilliant too.”

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Posted 4 years ago

LampShopOnline is rated 4.6 based on 14,787 reviews