LampShopOnline Reviews

Name: LampShopOnline
Address: Carrwood Park, Selby Road, Garforth, Leeds, Leeds
Rating: 4.63

4.6 Rating 14,773 Reviews

92 %

of reviewers recommend LampShopOnline

4.6

Based on 14,773 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0113 8876270

Email:

help@lampshoponline.com

Location:

Carrwood Park,
Selby Road, Garforth,
Leeds
Leeds
LS15 4LG

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LampShopOnline 5 star review on 12th March 2026

Anonymous

LampShopOnline 5 star review on 7th March 2026

Jane

LampShopOnline 5 star review on 1st March 2026

Andy

LampShopOnline 5 star review on 24th February 2026

Chris Loney

110

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This has been a very positive experience dealing with LampShop. My lights were ordered just as the PO went on 48hr strike and as a consequence, the order was delayed. The customer service advisor, Kyle, went out of his way to help resolve the problem. His solution was to contact the local PO depot and establish if the delivery was at the local branch. It was held up due to the strike. As the electrician was already booked he arrange for a second delivery which arrived early on Saturday morning just as Sparky arrived. Outstanding customer service from a British company. If we all take a leaf out of LampShop's and Kyle's book maybe Brexit can be a success! Many thanks from Poole Dorset”

LampShopOnline 5 star review on 5th December 2022

Helpful Report

Posted 3 years ago

“could have done with a delivery note being sent with the order as my warehouse was confused where the order was from and what it was for, also could check off what was received to what was ordered?”

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Posted 3 years ago

“Finding the products online and placing the order was easy and the delivery was quick and everything undamaged well done, although the order tracking could be improved, although you get a tracking number there was never any info on the delivery leading to the first delivery be missed.”

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Posted 3 years ago

“Speedy transaction / delivery and quality products.”

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Posted 3 years ago

“First class service arrived under 24hrs”

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Posted 3 years ago

“Easy to find and order what I wanted. Prompt delivery.”

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Posted 3 years ago

“Fantastic service.”

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Posted 3 years ago

“Easy to order. Kept informed and arrived quickly.”

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Posted 3 years ago

“I’m still waiting for it to arrive”

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Posted 3 years ago

“Excellent service, fast delivery and perfect items!”

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Posted 3 years ago

“Had some issues with delivery that weren't the fault of LampShop, who refunded delivery costs, and nicely prompt customer service response. Product very well packaged, will buy from them again in future.”

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Posted 3 years ago

“Prompt delivery of 2 x LED tubes, and the after-sales customer service was excellent - They didn't work in my fittings, so I raised it in an email the next day. I was asked to provide some clarification on the type of fittings, which was then followed up with a phone call (from them to me) with very clear and knowledgeable advice, along with options for return/replacement or a simple re-wire. I tried the re-wire and it worked perfectly. so pleased with the result, my kitchen worktop is brightly lit once again!”

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Posted 3 years ago

“Quality products delivered quickly.”

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Posted 3 years ago

“Excellent service, very easy to buy from”

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Posted 3 years ago

“Only dealt with The Company for two small purchases but these were lamps no one else was able to find and supply. The phone is answered really fast and the person who answers can deal with Your request - and does it really quickly too. Delivery was super fast. In future this will be My first stop for lamps and lighting.”

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Posted 3 years ago

“Great service, ordered on Friday at 3pm & arrived promptly Monday morning.”

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Posted 3 years ago

“Excellent service from you arrived very quickly thank you very much.”

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Posted 3 years ago

“Product as described, quick delivery.”

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Posted 3 years ago

“Very good”

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Posted 3 years ago

“Product arrived incredibly quickly. Quality was better than expected given the low price.”

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Posted 3 years ago

LampShopOnline is rated 4.6 based on 14,773 reviews