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LampShopOnline Reviews

4.6 Rating 14,596 Reviews
92 %
of reviewers recommend LampShopOnline
4.6
Based on 14,596 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read LampShopOnline Reviews
Visit Website

Phone:

0113 8876270

Email:

help@lampshoponline.com

Location:

Carrwood Park,
Selby Road, Garforth,
Leeds
Leeds
LS15 4LG

Write Your review

Great service, I emailed the team who responded straight away.
Helpful Report
Posted 8 months ago
Good Morning, Thank you for your great review! We're delighted to hear that our team was quick to respond to your email. Your satisfaction is our priority, and we appreciate your feedback. If you have any more questions or need assistance in the future, please feel free to reach out! Kind Regards, Customer services, Mon-Friday (8:30AM- 5:00PM)
Posted 7 months ago
As described fast delivery well packed will use again
Helpful Report
Posted 8 months ago
Good Morning, Thank you for your excellent review! We're thrilled to hear that you found everything to your satisfaction, from the fast delivery to the careful packing. We look forward to serving you again in the future! Kind Regards, Customer services, Mon-Friday (8:30AM- 5:00PM)
Posted 7 months ago
Excellent service in reply to my queries.
Helpful Report
Posted 8 months ago
Good Morning, Thank you for your fantastic review! We're thrilled to know that our team was able to assist you promptly with your queries. If there's anything else we can help you with in the future, please donโ€™t hesitate to get in touch! Kind Regards, Customer services, Mon-Friday (8:30AM- 5:00PM)
Posted 8 months ago
I was seeking some fluorescnet tubes now difficult to get, this supplier had some at a reasonable cost and delivery was reasonably priced too. Delivered when promised, so quite content with service on this occasion.
Helpful Report
Posted 8 months ago
Good Morning, Thank you for your fantastic review! We're so glad to hear that you found the fluorescent tubes you needed at a reasonable cost and that the delivery met your expectations. Your satisfaction is our priority, and we appreciate your kind words! If you need any further assistance, feel free to reach out. Kind Regards, Customer services, Mon-Friday (8:30AM- 5:00PM)
Posted 8 months ago
Excellent product. Excellent service. Fantastic value for money. 5 star service
Helpful Report
Posted 8 months ago
Good Morning, Thank you so much for your wonderful review! We're delighted to hear that youโ€™re happy with both our product and service โ€“ it truly means a lot to us. If you ever need anything else, please feel free to get in touch! Kind Regards, Customer services, Mon-Friday (8:30AM- 5:00PM)
Posted 8 months ago
great quality of items , very good delivery tine and value will certainley use supplier again
Helpful Report
Posted 8 months ago
Good Morning, Thank you for your amazing review! We're thrilled to know that you were pleased with the quality of our items and the delivery service. It's fantastic to hear that you found great value as well. We look forward to serving you again in the future! Kind Regards, Customer services, Mon-Friday (8:30AM- 5:00PM)
Posted 8 months ago
Ver fast delivery, a couple of strips didnโ€™t work and were replaced just as quickly with no fuss. Will definitely use again
Helpful Report
Posted 8 months ago
Good Morning, Thank you for your wonderful review! We're thrilled to hear that you experienced fast delivery and that our team handled the replacement quickly and with no hassle. Your satisfaction is our top priority, and we look forward to serving you again in the future! Kind Regards, Customer services, Mon-Friday (8:30AM- 5:00PM)
Posted 8 months ago
My order arrived very quickly, in good condition by a very pleasant courier.
Helpful Report
Posted 8 months ago
Good Morning, Thank you for your lovely review! We're thrilled to hear that your order arrived promptly and in good condition, and that our courier made a positive impression. If there's anything else we can assist you with, please don't hesitate to reach out! Kind Regards, Customer services, Mon-Friday (8:30AM- 5:00PM)
Posted 8 months ago
Thank you for the swift dispatch of my order. It was just what I wanted.
Helpful Report
Posted 8 months ago
Good Afternoon, Thank you for your wonderful review! Weโ€™re delighted to hear that your order arrived swiftly and met your expectations. Should you require any further assistance or have questions down the line, donโ€™t hesitate to get in touch! Kind Regards, Customer services, Mon-Friday (8:30AM- 5:00PM)
Posted 8 months ago
I ordered a lampoff yourselves a panel LED 300mm x 1200mmit came the very next day which was great. It was wrapped in a single layer of corrigated cardboard. Inside this was a layer of bubble wrap and then the lamp. It was damaged beyond use all the back was dented and caved in. We contacted yourselves and had a nice apology and a second one was sent. This arrived again cardboard ripped. We opened it to find the lens compoletley smashed. Contacted you again spoke to a lady and told her the packaging was uselss and that it should have handle with care or fragile tape on it. The third one arrived at 11.30am today I photographed the parcel as it was when it arrived ripped again. We have opened the package and I have took photos again and a video the third one again is dented. This lamp is going onto a new customers work station we cannot send it out with a damaged light that would be the end of us as a supplier. We have had a number of lights off youin the past and they all cam in proper cardboard boxes which were wrapped in Bubble wrap and then strong cardboard no problems. This must be costing you money we cant be the only people buying these lamps off yourselves it needs sorting out. Thanks Barry Bowen Managing Director AFTSL
Helpful Report
Posted 8 months ago
Good Afternoon Barry, Thank you for your detailed feedback. We sincerely apologise for the repeated issues you've faced with the packaging and damage to the lamps. It's upsetting to hear about your experience, especially given your history with us. We take your concerns seriously and understand the importance of proper packaging to ensure products arrive in perfect condition. We will address this matter with our shipping team immediately to prevent further occurrences. Please reach out to our customer service team so we can resolve this promptly and ensure you receive a satisfactory solution. Kind Regards, Customer services, Mon-Friday (8:30AM- 5:00PM)
Posted 8 months ago
A High Quality product and excellent service,the light was very speedily despatched and delivered, unfortunately the light has so far proven to be unresponsive to having it's settings altered and also it seems to be quite dim compared to the unit removed.... excellent service,but mixed results with the ordered product so far...
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Posted 8 months ago
Happy with the product and speed of delivery.
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Posted 8 months ago
Can't fault the service...orders afternoon one day, arrived early morning the next will use again Thannk you
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Posted 8 months ago
Efficient company with good sale and delivery backup and product support
Helpful Report
Posted 8 months ago
Good Afternoon, Thank you for your review! Weโ€™re so pleased to hear that you had a great experience with our service. If you ever need assistance or have questions in the future, please feel free to reach out! Kind Regards, Customer services, Mon-Friday (8:30AM- 5:00PM)
Posted 8 months ago
Fast and cheap, excellent informationduring delivery.
Helpful Report
Posted 8 months ago
Good Afternoon, Thank you for your review! Weโ€™re so pleased to hear that you had a great experience with our service. If you ever need assistance or have questions in the future, please feel free to reach out! Kind Regards, Customer services, Mon-Friday (8:30AM- 5:00PM)
Posted 8 months ago
Excellent service and product Thank you
Helpful Report
Posted 8 months ago
Good Afternoon, Thank you for your review! Weโ€™re so pleased to hear that you had a great experience with our service. If you ever need assistance or have questions in the future, please feel free to reach out! Kind Regards, Customer services, Mon-Friday (8:30AM- 5:00PM)
Posted 8 months ago
Needed some G24q-1 bulbs ordered on Wednesday night with me by Friday. They came well packaged so they did not break on route. They were very reasonably priced too. You did much better than another well known retailer who delivered me package of smashed bulbs.
Helpful Report
Posted 8 months ago
Good Afternoon, Thank you for your review! Weโ€™re so pleased to hear that you had a great experience with our service. If you ever need assistance or have questions in the future, please feel free to reach out! Kind Regards, Customer services, Mon-Friday (8:30AM- 5:00PM)
Posted 8 months ago
Amazing delivery, my order came the next day. Very well packed. I had all the tracking information I needed during delivery. VAT invoice sent straight away. I say all the above because with some supplies I have to chase up delivery dates and also ask for the VAT invoice to be forwarded to me. Thank you, I will definitely be using Lamp Shop again ๐Ÿ‘๐Ÿ‘๐Ÿ˜ƒ
Helpful Report
Posted 8 months ago
Good Afternoon, Thank you for your review! Weโ€™re so pleased to hear that you had a great experience with our service. If you ever need assistance or have questions in the future, please feel free to reach out! Kind Regards, Customer services, Mon-Friday (8:30AM- 5:00PM)
Posted 8 months ago
2 out of 3 boxes on back order, but all 3 came within a week of ordering, not installed the lights so cannot omment on them but service wish brilliant.
Helpful Report
Posted 8 months ago
Good Afternoon, Thank you for your review! Weโ€™re so pleased to hear that you had a great experience with our service. If you ever need assistance or have questions in the future, please feel free to reach out! Kind Regards, Customer services, Mon-Friday (8:30AM- 5:00PM)
Posted 8 months ago
I was looking for a fluorescent fitting for my kitchen as the original has broken.
Helpful Report
Posted 8 months ago
Good Afternoon, Thank you for your review! Weโ€™re so pleased to hear that you had a great experience with our service. If you ever need assistance or have questions in the future, please feel free to reach out! Kind Regards, Customer services, Mon-Friday (8:30AM- 5:00PM)
Posted 8 months ago
LampShopOnline is rated 4.6 based on 14,596 reviews