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LampShopOnline Reviews

4.6 Rating 14,738 Reviews
92 %
of reviewers recommend LampShopOnline
4.6
Based on 14,738 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read LampShopOnline Reviews
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Phone:

0113 8876270

Email:

help@lampshoponline.com

Location:

Carrwood Park,
Selby Road, Garforth,
Leeds
Leeds
LS15 4LG

Write Your review

My candles arrived very quickly and the quality is great. They look lovely!
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Posted 2 years ago
Took three weeks for my order to come should have been 3-5 days??? Not impressed.
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Posted 2 years ago
The downlights arrived on time and well packaged. Would recommend.
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Posted 2 years ago
prompt service well packaged, good product
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Posted 2 years ago
Great service, bulbs came next day! just what i wanted
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Posted 2 years ago
Easy to use and Quick delivery
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Posted 2 years ago
Frustrated. there was no way to get a delivery notification from the courier, so they literally asked me to stay home 24/7 waiting. ridiculous. after waiting 4 working days to get my order delivered, i received it damaged and not usable. Have sent an email for refund but no follow up.
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Posted 2 years ago
Despite the LED tubes ordered arriving broken three times on the trot, I cannot fault Lampshop for their fast delivery, communication and eagerness to replace the broken items. The LED tubes were packed extremely well in all three cases and clearly marked "fragile", so I lay the blame firmly with FedEx. Shame on you FedEx! Will definitely use again (Lampshop, not FedEx!)
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Posted 2 years ago
Good choice of products, easy to order, competitive pricing and quick delivery. recommended seller.
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Posted 2 years ago
I had an issue that was damaged on arrival. Unfortunate, but these things do occasionally happen. One phone call and the customer service team worked straight away on getting a replacement sent out. For me a good company stands out when things have gone wrong and observing how they solve it. The attitude and approach from LampShopOnline demonstrated this customer focus and care. Happy customer! Thank you team and in particular Luke 😊
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Posted 2 years ago
No free reviews
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Posted 2 years ago
excellent!
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Posted 2 years ago
Excellent service Thank you
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Posted 2 years ago
Lamps arrived quickly, well packaged and worked fine when fitted, thanks
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Posted 2 years ago
Having been unable to get a replacement strip light the new led one is brilliant and the service was fantastic
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Posted 2 years ago
Excellent service great product.
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Posted 2 years ago
Ordered some fluorescent tubes and starters. Easy to search for, quick ordering and delivery. Would use this company again.
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Posted 2 years ago
It's been 11 days and I have still not received my purchase. In all, the service has been abysmal. I certainly will not be using you again.
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Posted 2 years ago
As always, you're reasonably priced & everytime I need bulbs I've bought from yourselves for the last 6yrs. Customer service is good. We had one bulb that didn't work, the other did & thats all that matters to me but at your prices I won't miss a few quid for it. So definitely not a issue in my eyes.
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Posted 2 years ago
Excellent customer service. The first bulb arrived broken and I was promptly sent out a replacement.
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Posted 2 years ago
LampShopOnline is rated 4.6 based on 14,738 reviews