Lamps2udirect.com Reviews

Name: Lamps2udirect.com
Address: Lamps2udirect.com Ltd, Office 4, Unit 40, Park Farm Ind Estate, Hertfordshire, Buntingford
Rating: 4.50

4.5 Rating 5,313 Reviews

88 %

of reviewers recommend Lamps2udirect.com

Company Reviews

Metrics

Info

4.5

Based on 5,313 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Lamps2udirect.com :

Lamps2Udirect.com is dedicated to supplying bulbs, tubes, LEDs and lighting accessories to you, the customer, as quickly and stress free as possible.

Visit Website

Phone:

01763 661 650

Email:

sales@lamps2udirect.com

Location:

Lamps2udirect.com Ltd,
Office 4, Unit 40, Park Farm Ind Estate,
Hertfordshire
Buntingford
SG9 9AZ

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Lamps2udirect.com 5 star review on 25th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still waiting on my order to be delivered.. I've sent an email requesting an update re my order.”

Helpful Report

“The order has been placed and date for delivery given, I had to call head office to see why it had not been delivered. I was informed he would look into it and call me back. No call and no LAMP.....yet money taken out of bank !!!!”

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“Unable to make them work,the instructions are vague”

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“Ordered on the 7/4/20 , 19/4/20 still not received our order . We have not chased yet , but will .”

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“Had to chase delivery, only then were the lamps I ordered dispatched.”

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“Ordered 10th. March items shown as in stock, delivered 23rd. March after e-mailing. Disappointing.”

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“Still not received order”

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“Had to call on 2 occasions to chase the order only to be told they were out of stock.”

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“It took far too long to receive a refund after returning the goods which were firstly advertised incorrectly”

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“I am sorry but one of the light has already blown! I was actually going to call you about it to see if you can do something about it. Thank you in advance.”

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“I placed my order on 7 December but have not yet received the lamps that I ordered by 16 December. Perhaps the Christmas period is not helping with the delivery? I would like to have the lights delivered and installed before Christmas.”

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“Didn't notify me the item I'd ordered wasn't actually available until I finally enquired so I waited and waited!!”

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“ordered lamps but they were out of stock and took weeks to arrive. OUT of Stock should have been displayed on the site when the order was placed.”

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“Asked if I wanted to continue with order after website products were out of date. Agreed I did but no product received.”

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“Not the quantity expected”

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“very very slow delivery (about 2 weeks).”

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“Order took a long time to arrive and shippers were not at all helpful. The outdoor Rock lamps look ok however the actual lighting effect is pathetic, barely a glimmer. I would not recommend this lighting set, it is not worth the money. I might as well had a solar powered system.”

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“Order arrived on time, however only one out of the six bulbs worked. Not all were the same brand, & some even had paint splattered on them which makes me think they weren't new!”

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“Nothing wrong with the product but I needed it in a hurry do paid the extra for next day delivery. The product didn’t arrive for 4 days, by which time it was too late to be of any use. The products only cost £4.28 so to have paid an additional £8.25+VAT for express delivery which didn’t occur was frustrating.”

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“Delivery took nearly a month, no communication with the company and ourselves as to delay, only when i kept chasing”

Helpful Report

Lamps2udirect.com is rated 4.5 based on 5,313 reviews