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Lamps2udirect.com Reviews

4.5 Rating 5,312 Reviews
88 %
of reviewers recommend Lamps2udirect.com
Company Reviews Metrics Info
4.5
Based on 5,312 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Lamps2udirect.com Reviews

About Lamps2udirect.com :

Lamps2Udirect.com is dedicated to supplying bulbs, tubes, LEDs and lighting accessories to you, the customer, as quickly and stress free as possible.

Visit Website

Phone:

01763 661 650

Email:

sales@lamps2udirect.com

Location:

Lamps2udirect.com Ltd,
Office 4, Unit 40, Park Farm Ind Estate,
Hertfordshire
Buntingford
SG9 9AZ

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Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Nigel Ollis
Verified Buyer
“Purchased 2 lamps: 1 working, one faulty. Replaced faulty lamp with one which was doa. Tested before shipping, so must conclude damaged in transit. I deduce from this that these lamps cannot withstand the rigours of shipping. I've given up on this and will in the future buy from Screwfix and collect myself.”
Helpful Report
Keith Bright
Verified Buyer
“Lamps orderd 24 oct 2021 . still waiting !”
Helpful Report
Alyson Mitchell
Verified Buyer
“Delivery took couple of weeks...”
Helpful Report
Michael Budd
Verified Buyer
“Cannot give a proper review because I am still waiting for the item. Thank you, M. Budd”
Helpful Report
Hello Michael - Please contact us directly, so we can look into this for you!
Harry Walker
Unverified Reviewer
“assumed items in stock when I placed my order - not the case- after waiting some time on a response - I had to contact them by telephone to find they were waiting on a supplier and were unable to give me a dispatch date - I immediately cancelled and went elsewhere”
Helpful Report
Anonymous
Verified Buyer
“Order delayed without no communication by. Items showing as 'in stock' on the website were in fact not in stock. Another company with no real time stock control. To be fair, customer services were prompt to issue a refund when alerted to the situation. Would not use again however.”
Helpful Report
Stuart Young
Verified Buyer
“Pins on the product we're bent and dented. I managed to make it work however. Easier than sending the product back and paying the postage.”
Helpful Report
Chris Scott
Verified Buyer
“Delivery delayed. No response from several requests for updates on delivery”
Helpful Report
Anonymous
Verified Buyer
“Very late delivery”
Helpful Report
Anonymous
Verified Buyer
“Good product but waited 7 working days before the item arrived. It was despatched late so nothing to do with Royal Mail.”
Helpful Report
Susan Hall
Verified Buyer
“Difficult to write a review as I am still waiting for my lampshades after several weeks!!”
Helpful Report
Anonymous
Verified Buyer
“2 have 'blown' already”
Helpful Report
Please contact us directly so we can help you. Posting an anonymous review looks slightly suspicious and does not allow us to help at all, as we do not know who you are....
Anonymous
Verified Buyer
“Made an order in December, still not delivered.”
Helpful Report
Jane Wilson
Verified Buyer
“The item I ordered proved to be out of stock. You get only one star for not having your stock list up to date but I am giving you a second one for speedily informing me and giving me a refund.”
Helpful Report
Chirstina Smith
Verified Buyer
“Still no goods arrived and no communication”
Helpful Report
Mark Rust
Verified Buyer
“very poor after sales communication, and long lead time. item ordered but have still not been received”
Helpful Report
Conor Cronin
Verified Buyer
“an order was accepted and charged for.. a day later I was asked to pay extra shipping charges which made the products too expensive.. I was then refunded minus transaction charges from paypal.. So ended up with no products and down money.. 'if you advise accurate shipping costs before payment you would not be putting customers in this position'”
Helpful Report
Kevin Verlander
Verified Buyer
“It hasn't arrived yet and I had to prompt their customer service team to provide an update.”
Helpful Report
Mark Wheeler
Verified Buyer
“Ordered 1.4 Watt LED pigmy lamps from lamps2udirect on the 2nd December, product showing as in stock. Chased them on the 17th December and were advised these will be dispatched on the 17th or 18th December. Chased again on the 22nd December advised that they were unable to track parcel on Fedex, we received parcel on the the 23rd December. Disappointing for a product that was shown as "in Stock" at the time of order and took 3 weeks to arrive.”
Helpful Report
Anonymous
Verified Buyer
“It took too long to receive my order(lamp).”
Helpful Report
Lamps2udirect.com is rated 4.5 based on 5,312 reviews
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