Lamps2udirect.com Reviews

Name: Lamps2udirect.com
Address: Lamps2udirect.com Ltd, Office 4, Unit 40, Park Farm Ind Estate, Hertfordshire, Buntingford
Rating: 4.51

4.5 Rating 6,036 Reviews

88 %

of reviewers recommend Lamps2udirect.com

Company Reviews

Metrics

Info

4.5

Based on 6,036 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Lamps2udirect.com :

Lamps2Udirect.com is dedicated to supplying bulbs, tubes, LEDs and lighting accessories to you, the customer, as quickly and stress free as possible.

Visit Website

Phone:

01763 661 650

Email:

sales@lamps2udirect.com

Location:

Lamps2udirect.com Ltd,
Office 4, Unit 40, Park Farm Ind Estate,
Hertfordshire
Buntingford
SG9 9AZ

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Lamps2udirect.com 5 star review on 11th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item took forever to arrive no feedback from lamps2u”

Helpful Report

“Placed order rang several times after the expected date of delivery to be told the items are not in stock they are awaiting delivery but were unsure has to when they would be in. In the end I cancelled the order why take orders when they dont have the items in stock.”

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“Not received the item I ordered in early October yet so not in a position to write a review. Hopefully I can when I do. Last informed could be with me by mid to late November.”

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“Still waiting for half of the order, had no contact to update, i had to call them, still no update four weeks later..........”

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“Ordered lamp weeks ago, still not arrived”

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“My company ordered 2 light fittings for one of our customers that Lamps2udirect website said was in stock. No delivery of light nearly 2 weeks later so contacted Lamps2udirect for an update to be told lights were no longer available from the manufacturer. No communication about the out of stock and unavailable lights, I only became aware of this because I contacted them direct.”

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“I haven't received the lamps despite being ordered in April”

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“Service was good but my bulb blew straight away”

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“Bought 4 halogen light bulbs thinking that they would be of better quality than those offered on the most popular online shopping site. But, the first one I used failed after 2 week’s of use - only used for 3 hours a day. So, next time I’ll spend the same money at the rival website and get twice as many if they are going to be this unreliable.”

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“AS OF THIS DATE NOT RECVIED MY ORDER 5/6/22”

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“I ordered two lamps on March 16th and I have not received them yet. Order number L2U-0322-152678”

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“The bulb did not fit”

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“No notification that lamps were out of stock till i chased order and i am still awaiting answer after emailing to get a vat invoice for my orxer”

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“Shown as in stock on line, ordered, paid for it only to be told product no longer available. Admittedly I did get a full refund but still a waste of time ordering and then re-ordering again elsewhere”

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“Still waiting for my order!”

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“1 - ordered, 2 - review email arrived, 3 - package arrived, 4 - goods sent email arrived. Strange way of doing business.”

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“I need to remind this company to post my order to me. I asked for something to be added prior to the item being posted and subsequently they announced that they were posting it but they did not add the item.”

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“the lamps produce a bright hard-edged light not a diffused background illumination”

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“The lamp connection was not the same as was ordered which will create more work to install”

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“Purchased 2 lamps: 1 working, one faulty. Replaced faulty lamp with one which was doa. Tested before shipping, so must conclude damaged in transit. I deduce from this that these lamps cannot withstand the rigours of shipping. I've given up on this and will in the future buy from Screwfix and collect myself.”

Helpful Report

Lamps2udirect.com is rated 4.5 based on 6,036 reviews