Lamps2udirect.com Reviews

Name: Lamps2udirect.com
Address: Lamps2udirect.com Ltd, Office 4, Unit 40, Park Farm Ind Estate, Hertfordshire, Buntingford
Rating: 4.50

4.5 Rating 6,377 Reviews

88 %

of reviewers recommend Lamps2udirect.com

Company Reviews

Metrics

Info

4.5

Based on 6,377 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Lamps2udirect.com :

Lamps2Udirect.com is dedicated to supplying bulbs, tubes, LEDs and lighting accessories to you, the customer, as quickly and stress free as possible.

Visit Website

Phone:

01763 661 650

Email:

sales@lamps2udirect.com

Location:

Lamps2udirect.com Ltd,
Office 4, Unit 40, Park Farm Ind Estate,
Hertfordshire
Buntingford
SG9 9AZ

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Lamps2udirect.com 5 star review on 11th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not the quantity expected”

Helpful Report

“very very slow delivery (about 2 weeks).”

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“Order took a long time to arrive and shippers were not at all helpful. The outdoor Rock lamps look ok however the actual lighting effect is pathetic, barely a glimmer. I would not recommend this lighting set, it is not worth the money. I might as well had a solar powered system.”

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“Order arrived on time, however only one out of the six bulbs worked. Not all were the same brand, & some even had paint splattered on them which makes me think they weren't new!”

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“Nothing wrong with the product but I needed it in a hurry do paid the extra for next day delivery. The product didn’t arrive for 4 days, by which time it was too late to be of any use. The products only cost £4.28 so to have paid an additional £8.25+VAT for express delivery which didn’t occur was frustrating.”

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“Delivery took nearly a month, no communication with the company and ourselves as to delay, only when i kept chasing”

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“Good communication but still waiting for my order which was placed on two weeks ago”

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“Not an enjoyable experience.”

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“The transformer I ordered doesn't work”

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“Very late delivery that I have to chase my order”

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“We received a broken lamp that Lamps2udirect.com would not take back for disposal. As it contains mercury I am unable to dispose of it. I would appreciate some follow up on this, and if you can send a label so I can return it that would be a good outcome.”

Helpful Report

Hello Deb, Thank you for your review. The item was collected at your request. A replacement was also despatched immediately, before getting the damaged lamp back. I'd call that 5 star service! Thanks again!

“Have not received goods ???”

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“One if bulbs faulty. Emailed immediately but no response. Disappointing!”

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“Very long delivery time ... I would have paid the delivery for a shorter time”

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“On 9 November I received email that the bulbs had been shipped. Never received. When I called, the gentlemen stated that the supply was less than the amount required and that the they where not shipped. Stated that they should have in during the first week of December and will ship at that time. Hope that is the case. But still have no bulbs.”

Helpful Report

“This was my second order from Lamps2udirect.com. Neither order seems to have been despatched until I chased uo to find out why I had not received delivery about 2 weeks after placing the order. the response to my complaint was quick and friendly and the goods correct and suitable quality both times.”

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“Installed one of the bulbs and after a few weeks it stopped working, replaced it with another of your bulbs, here's hoping that the first one was a one off faulty item.”

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“The order was for 60 lamps. I received only 59 and no one bothered replying when I asked for a refund. It has been over 10 days since I wrote to them.”

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“Having ordered and paid in full after three days and non arrival of goods had to chase twice to find out when I would receive. As given no confirmed date just you will receive shortly it has now ended up at the post office to collect as no one in. So as to the goods still yet to find out if I am satisfied !”

Helpful Report

“Returned a package having been told that a refund would be made. I am still waiting for that to happen.”

Helpful Report

Hello Stephen, Thank you for the review. We received the items ordered in error back today. We can only refund items on our receipt. They also need to be checked to ensure they are in re-sellable condition. Your paperwork is now in our accounts department and the refund will be shortly. Thanks again!

Lamps2udirect.com is rated 4.5 based on 6,377 reviews