Lamps2udirect.com Reviews

Name: Lamps2udirect.com
Address: Lamps2udirect.com Ltd, Office 4, Unit 40, Park Farm Ind Estate, Hertfordshire, Buntingford
Rating: 4.50

4.5 Rating 6,377 Reviews

88 %

of reviewers recommend Lamps2udirect.com

Company Reviews

Metrics

Info

4.5

Based on 6,377 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Lamps2udirect.com :

Lamps2Udirect.com is dedicated to supplying bulbs, tubes, LEDs and lighting accessories to you, the customer, as quickly and stress free as possible.

Visit Website

Phone:

01763 661 650

Email:

sales@lamps2udirect.com

Location:

Lamps2udirect.com Ltd,
Office 4, Unit 40, Park Farm Ind Estate,
Hertfordshire
Buntingford
SG9 9AZ

Write Your review

Tell us how Lamps2udirect.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lamps2udirect.com 5 star review on 11th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product was not in stock but was not informed of this.Waited for further 10 days still no information from company.Eventually arrived 3 weeks after order with little or no communication from company unless I made the call.”

Helpful Report

“I placed my order in May,and have not yet received my purchase.After contacting customer services after 2 weeks I was informed that the item was out of stock a d the shipment of new stock would be on Monday 22 June.This is not the shipment date to me but to Lamps2udirect.So this is my reason for a Poor review.However,the customer Service team were helpful,prompt and honest with thier replies.”

Helpful Report

“I have not yet received my order. Please advise when you will ship”

Helpful Report

“Made an order. 6 weeks later no sign of it. Eventually Contacted someone to be told items now out of stock. Was offered an alternative but declined and got a full refund straight away with no bother.”

Helpful Report

“The order for B22d 100W lamps,was delivered as 70W in error”

Helpful Report

“Unfortunately the bulb arrived broken - the element looked broken. With everything going on we didn't bother reporting the problem. It arrived well paackaged and in good time so I can only guess it was a 'one off' problem.”

Helpful Report

“Still waiting on my order to be delivered.. I've sent an email requesting an update re my order.”

Helpful Report

“The order has been placed and date for delivery given, I had to call head office to see why it had not been delivered. I was informed he would look into it and call me back. No call and no LAMP.....yet money taken out of bank !!!!”

Helpful Report

“Unable to make them work,the instructions are vague”

Helpful Report

“Ordered on the 7/4/20 , 19/4/20 still not received our order . We have not chased yet , but will .”

Helpful Report

“Had to chase delivery, only then were the lamps I ordered dispatched.”

Helpful Report

“Ordered 10th. March items shown as in stock, delivered 23rd. March after e-mailing. Disappointing.”

Helpful Report

“Still not received order”

Helpful Report

“Had to call on 2 occasions to chase the order only to be told they were out of stock.”

Helpful Report

“It took far too long to receive a refund after returning the goods which were firstly advertised incorrectly”

Helpful Report

“I am sorry but one of the light has already blown! I was actually going to call you about it to see if you can do something about it. Thank you in advance.”

Helpful Report

“I placed my order on 7 December but have not yet received the lamps that I ordered by 16 December. Perhaps the Christmas period is not helping with the delivery? I would like to have the lights delivered and installed before Christmas.”

Helpful Report

“Didn't notify me the item I'd ordered wasn't actually available until I finally enquired so I waited and waited!!”

Helpful Report

“ordered lamps but they were out of stock and took weeks to arrive. OUT of Stock should have been displayed on the site when the order was placed.”

Helpful Report

“Asked if I wanted to continue with order after website products were out of date. Agreed I did but no product received.”

Helpful Report

Lamps2udirect.com is rated 4.5 based on 6,377 reviews