Lamps2udirect.com Reviews

Name: Lamps2udirect.com
Address: Lamps2udirect.com Ltd, Office 4, Unit 40, Park Farm Ind Estate, Hertfordshire, Buntingford
Rating: 4.51

4.5 Rating 6,133 Reviews

88 %

of reviewers recommend Lamps2udirect.com

Company Reviews

Metrics

Info

4.5

Based on 6,133 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Lamps2udirect.com :

Lamps2Udirect.com is dedicated to supplying bulbs, tubes, LEDs and lighting accessories to you, the customer, as quickly and stress free as possible.

Visit Website

Phone:

01763 661 650

Email:

sales@lamps2udirect.com

Location:

Lamps2udirect.com Ltd,
Office 4, Unit 40, Park Farm Ind Estate,
Hertfordshire
Buntingford
SG9 9AZ

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Lamps2udirect.com 5 star review on 11th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had to return an item ordered in my error. Refunded within a few days. Quick and easy. Would definitely use this company for lighting again.”

Helpful Report

Thank you for the fantastic 5-star review! We’re really glad to hear you found the return process quick and easy and that you’d use us again for lighting. If you ever need anything else, just let us know—we’re here to help. Kind regards, Team Lamps2udirect.com

“They advertised having a particular product, took order and payment and now don't have it. Not sure if I was even refunded......”

Helpful Report

Thank you for taking the time to share your experience, Henrietta. We're truly sorry for the frustration caused by the unavailability of the product. We issued the refund as soon as we knew the item was no longer available on the 16th of January. Please check your account and let us know if you have any further concerns.

“Very good service from start to finish, including advice on compatible alternatives.”

Helpful Report

Thank you for the fantastic 5-star review! We’re really glad to hear you found our service smooth from start to finish and that our advice on compatible alternatives was helpful. If you ever need anything else, just give us a shout—we’re here to help.

“Yery good they are as described. I will pay again.”

Helpful Report

Thank you for the fantastic 5-star review! We’re really glad to hear the lamps are as described and that you’d buy from us again. If you ever need anything else, just let us know—we’re here to help.

“Great service, fast delivery. Very pleased with my purchase”

Helpful Report

Thank you for the fantastic 5-star review! We're really glad to hear you were pleased with our service, fast delivery, and your purchase. If you need anything else, just let us know—we're here to help.

“I needed to check on availability of the light bulbs I needed and checked by speakiing on the phone to a very helpful member of staff. the correct bulbs were delivered by post to me.”

Helpful Report

Thank you for the fantastic 5-star review! We’re really glad to hear you found our staff helpful and that the correct bulbs were delivered by post. If you ever need anything else, just let us know—we’re here to help.

“Took a short while but arrive in good order”

Helpful Report

Thank you for the 5-star review! We’re glad to hear the lamp arrived in good order. If you ever need anything else, just let us know—we’re here to help.

“The lamps will fulfil the need of replacing current faulty ones.”

Helpful Report

Thank you for the 5-star review! We’re glad to hear the lamps will fulfil your replacement needs. If you need anything else, we’re here to help.

“Excellent lamp..easy to fit and really bright.perfect security lamp.”

Helpful Report

Thank you for the fantastic 5-star review! We’re really glad to hear you found the lamp easy to fit, bright, and perfect as a security lamp.

“Well I bought some lamps from these characters a while back. I paid for next day service with the understanding that the bulbs for the dimplex heater would arrive on the Monday because of the weekend. After paying I got an email stating that they would have to be ordered in and would take 3 to 5 working days to arrive. And that I would get a refund for the next day service. The lamps arrived, thank you but no refund was received. I contacted to ask for the refund on principal not because I need 12 pound and have never heard from them again. I could have got the bulbs from other companies but chose this one for the next day service. Thank you for giving me the opportunity to warn others.”

Helpful Report

Thank you for taking the time to share your experience. We will review your order and ensure the £12 refund is processed if it hasn’t already. Please reply with your order number or contact our customer service so we can resolve this quickly. We appreciate your patience and apologise for the inconvenience.

“This is the second time I have used Lamps2udirect. I had an issue with delivery which was supposed to be 48 hours; but took 7 days. Nothing to do with Lamps2udirect, as the parcel had a 48 hour label on it when it arrived. I was refunded the 48 hour charge with no quibles. I will definitely use them again.”

Helpful Report

Thank you for the fantastic 5-star review! We’re really glad to hear you had a smooth experience from start to finish and that the delivery issue was resolved with a refund. We appreciate your repeat business and look forward to helping again. If you ever need anything else, just let us know—we’re here to help.

“Prompt service, thank you.”

Helpful Report

Thank you for the fantastic 5-star review! We’re glad to hear you found our service prompt. If you ever need anything else, just let us know—we’re here to help.

“Good supplier. Prompt delivery.”

Helpful Report

Thank you for the fantastic 5-star review! We’re really glad to hear you had prompt delivery from a good supplier. If you ever need anything else, just let us know—we’re here to help. Kind regards, Team Lamps2udirect.com

“Always available good service and prices”

Helpful Report

Thank you for the 5-star review! We’re glad to hear you found our service and prices always available. If you ever need anything else, just let us know—we’re here to help. Kind regards, Team Lamps2udirect.com

“This is the first purchase I have had from Lamps2udirect - they were able to provide an old technology lamp I was sorting - which was difficult to find elsewhere. Although it took two or three weeks to acquire the elements purchased - Lamps2udirect kept me fully informed. Great price Excellent service Thank You.”

Helpful Report

Thank you for the fantastic 5-star review! We’re really glad to hear you found us helpful in locating the old technology lamp and that we kept you informed throughout. If you ever need anything else, just let us know—we’re here to help. Kind regards, Team Lamps2udirect.com

“Took a long time to arrive, but product good.”

Helpful Report

Thank you for your review. We’re glad to hear you’re happy with the product, and we apologize for the delivery delay. If you need anything else, we’re here to help. Kind regards, Lamps2udirect.com

“Ordered some under cupboard led lights to replace older fluorescent ones. Arrived promptly and a breeze to fit.”

Helpful Report

Thank you for the fantastic 5-star review! We’re really glad to hear the lights arrived promptly and were a breeze to fit. If you ever need anything else, just let us know—we’re here to help. Kind regards, Team Lamps2udirect.com