Lamps2udirect.com Reviews

Name: Lamps2udirect.com
Address: Lamps2udirect.com Ltd, Office 4, Unit 40, Park Farm Ind Estate, Hertfordshire, Buntingford
Rating: 4.51

4.5 Rating 6,113 Reviews

88 %

of reviewers recommend Lamps2udirect.com

Company Reviews

Metrics

Info

4.5

Based on 6,113 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Lamps2udirect.com :

Lamps2Udirect.com is dedicated to supplying bulbs, tubes, LEDs and lighting accessories to you, the customer, as quickly and stress free as possible.

Visit Website

Phone:

01763 661 650

Email:

sales@lamps2udirect.com

Location:

Lamps2udirect.com Ltd,
Office 4, Unit 40, Park Farm Ind Estate,
Hertfordshire
Buntingford
SG9 9AZ

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Lamps2udirect.com 5 star review on 11th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a replacement fluorescent tube for my holiday home.Unfortunately my husband was hospitalised shortly after it was delivered and I was unable to visit the home to fit the tube until over 2 months after delivery. I found the tube was not the brand that was advertised on the Lamps2udirect website,but a generic unbranded one.Nor was it the length advertised.It was shorter than shown on their website and did not fit in the housing. I emailed them to explain the situation,but they failed to respond at all. I acknowledge that I didn't contact them quickly due to unforeseen circumstances,but I expected a response nonetheless. I would not use them again nor recommend them to others,as they falsley advertise a branded product with incorrect details about the product.”

Helpful Report

“Arrived on time well packaged. Do problems. Will purchase again.”

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“the only i found was post was slow but i will still buy from you again”

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“1500w ir lamps came promptly and were well packaged. Items themselves as described though the tails were much longer than when bought previously (not a problem, just unnecessarily long).”

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“Easy to order from, prompt delivery and very well packaged. Excellent service, will definitely order from again.”

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“My lamps arrived and worked im very happy”

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“I required two replacement bulbs for my greenhouse grow light, which had not been used in a while. I doubted if it was possible to replace them, but after finding Lamps2udirect on line I tried my luck, and they came across with replacements no problem. at the right price, saved me the cost of replacing an expensive growlight.”

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“All arrived ok, not fitted yet”

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“You're having a laugh, aren't you? I ordered from you a lamp to be delivered within '3 to 5 working days' then emailed you over a fortnight later for you to admit you had none in stock and had to order more. Here's your review... 'Avoid this company like the plague¡.”

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“A great range, good prices, prompt delivery-what's not to like?”

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“Very good”

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“I would have given 5 stars - hadn’t been for a substantial shipping delay, as the items were marked as dispatched although they hadn’t. Nevertheless, that was remediated by apologies and a fast dispatch down the line. Thank you.”

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“Strip lights fit perfectly & very good value”

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“Only a small order for bulbs I couldn't get elsewhere. Had to emailed after not hearing anything regarding dispatch. I was informed they were out of stock and would send when new stock arrived. I ordered 12 bulbs 8 eventually arrived with no explanation. I emailed again to enquire and had a curt email saying they they are no longer available and would be refunded for the difference. Still not received refunded but as only a small order not chased up. Appreciate stock issues but customer care and communication could be better.”

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“Easy to order fast delivery. A very reliable supplier”

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“Excellent communication and product delivered on time in full and in good quality.”

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“Quick delivery. Good price. Will be buying more in the future .”

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“Easy to navigate website. Quick delivery and well packaged. Would use again”

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“Bit disappointed. I bought replacement bulbs for my cooker hood, one arrived broken and was promptly replaced 😀. Meanwhile the remaining one was fitted to the cooker hood and lasted about a week 😞. I did contact via technical email but alas no response. The remaining bulb has been fitted and is so far working. In general this com0any is good and reasonably priced, but it is frustrating when bulbs blow so quickly. My experience? A bit of a mixed bag.”

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“all good - delivered quickly”

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Lamps2udirect.com is rated 4.5 based on 6,113 reviews