Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.59

4.6 Rating 2,565 Reviews

90 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,565 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 29th April 2025

1580

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt service with goods arriving before proposed delivery date. I ordered the bar stools from here as they appeared to be of a higher quality than others I had viewed online, without a higher price tag. They were quick and easy to assemble and are more comfortable than my previous ones of a similar style; very satisfied.”

Helpful Report

Posted 5 years ago

Good Afternoon, I am pleased to read how happy you are with your new Bar stools and you have found them to be more comfortable than the previous ones you had. Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Great service , easy to deal with and product arrived just as described , very pleased and will be shopping with you again in the future”

Helpful Report

Posted 5 years ago

Good Afternoon Lisa, Thank you for the great feedback and 5*rating you have given after receiving your new product. I am pleased it arrived as described. Please feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Ordered a chair from Lakeland and I love it, comfortable and smart. I had a few problems with delivery and when the package initially arrived, a piece was missing along with the instructions. Considering this was around the COVID -19 issues, the service was brilliant. Lakeland sent me the instructions via email and the missing piece arrived the next day, they even refunded my postage costs. Thank you and looking forward to us all getting back to some type of normality soon!”

Helpful Report

Posted 5 years ago

Good Afternoon to you Sophie, I am pleased to read you are happy with your new chair and the overall service you received and I would like to Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Really good service, from ordering on the website, to receiving my delivery, every step of the way I kept updated.”

Helpful Report

Posted 5 years ago

Good morning Samuel, Thank you for the feedback and 5*rating you have given after receiving your new product. I am pleased you are happy with the service, from ordering to the delivery of your order. Please feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“I bought the Bahama Small Office Chair in light grey as I am home working at the moment. It is so comfortable and the back support is great. I also bought it as it's stylish and will be used to go with my dressing table when I go back to work. Highly recommend, easily put together.”

Helpful Report

Posted 5 years ago

Good Morning Stuart, I am pleased you are happy with your new Bahama Small Office Chair and you have found it to be comfortable with good back support for home working. Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Ordered desk chair for the home office, was delivered quick and easy to assemble. Chair very well priced as saw on another site for twice the price!! Very comfortable and have recommended to colleagues who have also stated to work from home but not yet invested in a chair.”

Helpful Report

Posted 5 years ago

Good Morning Courtenay, Thank you for the wonderful feedback and rating you have given after receiving your new office chair. I am pleased you found it to be well priced and comfortable for you. Please do feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Faultless- on time, good standard, easy to assemble and comfy!”

Helpful Report

Posted 5 years ago

Good Morning Luke, Thank you for the great feedback and rating you have given after receiving your new product. I am pleased the delivery was on time, it was easy to assemble and comfortable too. Please feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“The chair delivered completely matched the description, it’s comfy and well made, exactly what I was looking for. Deliver was good and surprising too. As soon as the item was available, which was sooner than expected, it was delivered next day delivery. Can’t fault the service at all and would use Lakeland Furniture again.”

Helpful Report

Posted 5 years ago

Good Morning Frazer, I am pleased to read you are happy with your new chair and the overall service you have received. Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Really good solid chair, which was really easy to assemble. Online purchase was straight forward and delivery was on time and without damage. Really happy with our purchase and would definitely recommend.”

Helpful Report

Posted 5 years ago

Good Afternoon Claire, Thank you for the amazing feedback and 5*rating you have given today regarding your new purchase. I am pleased you have found the chair to be solid and the assembly was straight forward too. Please feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Outdoor furniture arrived quickly after ordering, even during Covid restrictions. Easy to assemble and fits in well.”

Helpful Report

Posted 5 years ago

Good Afternoon Sarah, I am pleased you are happy with your new outdoor furniture and you found it easy to assemble and fits in well. Thank you for the great feedback and rating you have given. Please feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Delivery service was excellent, I had an email, text message and a phone call to confirm everything. The chair is so comfortable and just what we needed for work. I didn’t realise that Lakeland had furniture but will definitely buy from them again.”

Helpful Report

Posted 5 years ago

Good Afternoon, I am pleased you are happy with your new chair and I want to thank you for the feedback and rating you have given. I am pleased you have found the chair to be comfortable and just what you needed for work. Please feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Extremely pleased with the service and product. Extremely professional services all round.”

Helpful Report

Posted 5 years ago

Good Afternoon Matthew, I am pleased you are happy with your new Miami office chair and I would like to thank you for the feedback and rating you have given. I would also like to Thank you for sharing the image here with us, it looks perfect in situ! For sharing the image I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“I ordered a chair as I have been working from home. I absolutely love it. It provides both comfort and looks super lovely in my room.”

Helpful Report

Posted 5 years ago

Good morning, Thank you for the wonderful feedback and rating you have given after receiving your new chair. I am pleased you absolutely love it and it provides both comfort and looks lovely in your room. Please feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Really happy with the delivery and and the chair was even better than expected, love the tilt function!”

Helpful Report

Posted 5 years ago

Good Morning Jaishree, I am pleased you are happy with your new chair and you have found it to be even better than expected and you love the tilt function. Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Excellent all round!!”

Helpful Report

Posted 5 years ago

Good Morning, Thank you for the feedback you have given and the rating also after receiving your new product. I am pleased you found it to be excellent. Please feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Good quality product, delivered on time.”

Helpful Report

Posted 5 years ago

Good Morning Neil, Thank you for the great feedback and 5*rating you have given after receiving your new product. I am pleased you have found the item to be good quality and it was delivered on time. Please feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“The chair is easy to put together and Is very comfortable.”

Helpful Report

Posted 5 years ago

Good Morning, I am pleased you found assembling the chair easy and it is comfortable for you. Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Quick delivery very pleased with my purchase would recommend Lakelan and will use again.”

Helpful Report

Posted 5 years ago

Good Morning Jude, Thank you for the wonderful feedback and 5*rating you have given after receiving your order. Please feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Ordered 2 barstools to go in our kitchen. Reasonably priced but excellent quality & comfortable. Great delivery service.”

Helpful Report

Posted 5 years ago

Good Morning Julie, Thank you for the great feedback and 5*rating you have given after receiving your new bar stools. I am pleased you you found them to be reasonably priced but excellent quality and comfortable too. Please feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Great quality for the price Quick delivery”

Helpful Report

Posted 5 years ago

Good Morning, Thank you for the wonderful feedback and 5*rating you have given after receiving your new product. I am pleased you found the quality to be great for the price and also the item was delivered swiftly. Please feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

Lakeland Furniture is rated 4.6 based on 2,565 reviews