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Lakeland Furniture Reviews

4.6 Rating 2,565 Reviews
90 %
of reviewers recommend Lakeland Furniture
4.6
Based on 2,565 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 86%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Lakeland Furniture Reviews
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Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

Write Your review

We love the stools and they arrived well packed and really quickly. Will use Lake Land again.
Helpful Report
Posted 5 years ago
Good Morning, I am pleased you love your new bar stools and the service you have received. Thank you for the great feedback and rating you have given. Please feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 5 years ago
Absolutely excellent product. The product Quality is amazing and the whole customer journey was 100% from order to delivery. Thank you!
Helpful Report
Posted 5 years ago
Good Morning Linda, I am pleased to read you are happy with your new product and the overall service you have received. Thank you for the amazing feedback and 5*rating you have given. Please feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 5 years ago
Really happy with my purchase. It came earlier than the delivery date. Simple to build. Cushions are good quality. It looks fabulous in the garden. Thanks guys. Stay safe x
Helpful Report
Posted 5 years ago
Thank you Lesley-Ann, you also. I am pleased to read that your new garden set arrived earlier then you expected and you are really happy with the product. I am sure it does look fabulous in your garden. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 5 years ago
Great furniture, good price, simple to put together and really fast delivery. Thank you
Helpful Report
Posted 5 years ago
Good Afternoon Angie, I am pleased you are very happy with your new furniture and I would like to Thank you for the feedback and rating you have given today. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 5 years ago
It took me ages to find a garden settee set that I thought would be decent quality. I read lots of reviews and finally settled on this one. Extremely pleased with my purchase. It arrived quickly and I was informed at each stage of the delivery, including being given a 2 hour time slot for it arriving. It was easy to build, although it took me nearly 3 hours on my own as I’m not the quickest using an Allen key. There was one tricky nut and bolt, on the corner seats, which ended up with me having to take the first one I build apart again as the holes wouldn’t line up properly. It was very fiddly. Apart from that it was easy and fitted together well. It is really comfy and looks great. It was caught in an unexpected downpour and I didn’t have time to take the cushions in before they got rained on. The next morning they were dry and looked fine. I now have a cover to put on at night. I wouldn’t hesitate to recommend Lakeland furniture for quality, efficiency of delivery and customer service. Will definitely use them again.
Helpful Report
Posted 5 years ago
Good Afternoon Sacha, I am so pleased to read how happy you are with your new garden set, it looks amazing in your garden and also the service you received from us. Thank you for the wonderful feedback and 5*rating you have given. For sharing the great picture here I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Thank you again. Kind regards Sam
Posted 5 years ago
Absolutely delighted with our new Barcelona corner sofa from Lakeland Furniture. So well packaged and came with clear, easy to understand instructions to put together. Arrived within 10 days of order. Special mention to the delivery service (RhenusHD) too who, in these difficult times, kept us fully informed on delivery and arrived on time.
Helpful Report
Posted 5 years ago
Good Morning John, Thank you for the amazing feedback and 5*rating you have given after receiving your new Barcelona Rattan Set. I am pleased you are delighted with the product and also the service you received from us. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new set onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 5 years ago
Easy to order, delivered within set timeframe (which is great considering current circumstances). I also had to contact Lakeland with a query and the response time was very quick, the employee understood my query and resolved it immediately.
Helpful Report
Posted 5 years ago
Good Morning Rachel, I am pleased you are happy with your purchase and the overall service you have received. Thank you for great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 5 years ago
Easy ordering, very prompt reply and delivery. Would recommend, in fact I already have
Helpful Report
Posted 5 years ago
Good Morning Janice, I am pleased to read you are happy with your new product and I want to Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 5 years ago
I bought the taupe coloured padded bar stools which I am absolutely delighted with. The colour, quality and cost was brilliant.
Helpful Report
Posted 5 years ago
Good Morning Julie, I am pleased to read you are very happy with your new Bar Stools and you ahve found the colour, quality and cost was brilliant. Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 5 years ago
Brilliant service, delivered when they Said,very Happy with the stool I bought,will definitely purchase again from Lakeland.
Helpful Report
Posted 5 years ago
Good Afternoon Claire, I am pleased you are very happy with your new bar stool and the overall service you have received from us. Thank you for the amazing feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 5 years ago
I love Lakeland Furniture, we bought a Perona Cream Bar stool and the delivery was super quick. Within 48 hours of placing the order it was delivered without any issue. Great communication on delivery times.
Helpful Report
Posted 5 years ago
Good Afternoon Amy, Thank you for the amazing feedback and 5*rating you have given after receiving your new Perona Bar Stool. I am pleased it was delivered swiftly to you. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 5 years ago
Lovely bar stools. Abit awkward to put together as the bolts/ legs didn’t like up correctly. But they look amazing and very good quality.
Helpful Report
Posted 5 years ago
Good Afternoon Helen, Thank you for the great feedback and rating you have given after receiving your new Bar Stools. I am pleased once assembled you found them to look amazing and to be very good quality too. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 5 years ago
We bought a Stockholm dining chair to serve a purpose as a comfortable office chair. We love it. It is really comfy and luxury to now sit at our desk. It was a little tricky finding out how to secure the legs to the main chair without instructions, but we figured it out! Thank you
Helpful Report
Posted 5 years ago
Good Afternoon, I am pleased you are happy with your new Stockholm Dining Chair and you have found it to be comfortable for you while using it as an office chair. Thank you for the wonderful feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 5 years ago
Grate quality. Look fantastic. Fast delivery. I would definitely recommend these stools
Helpful Report
Posted 5 years ago
Good Afternoon Victoria, I am pleased you are happy with your new bar stools and you have found them to look fantastic and to be great quality too. Thank you for the amazing feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 5 years ago
Great quick service
Helpful Report
Posted 5 years ago
Thank you Paul for the feedback and rating you have given after receiving your new product. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 5 years ago
Ordered 2 bar stools from Lakeland. First time we have ordered from here and so glad we did. Lovely quality stools that were delivered really quickly. Thankyou Lakeland!
Helpful Report
Posted 5 years ago
Thank you Helen for the wonderful feedback and rating you have given after receiving your new bar Stools. I am pleased you have found the stools to be lovely quality. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 5 years ago
My order arrived very quickly and very well packaged. The item I ordered ,which was a kitchen bar stool was just as described, well made and easy to assemble. Great value for money and would definitely use Lakeland furniture again.
Helpful Report
Posted 5 years ago
Good Afternoon Nina, I am pleased to read you are happy with your new Bar Stool and you found the item easy to assemble and well made. Thank you for the great feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 5 years ago
Great quality chair-very comfortable. Shipping was very quick, especially taking into account the current climate. Very happy with the purchase.
Helpful Report
Posted 5 years ago
Good Afternoon, I am pleased you are happy with your new Chair and you have found the product to be great quality and very comfortable also. Thank you for the wonderful feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 5 years ago
Very quick delivery, first time ever using them and I definitely recommend and would buy from again.
Helpful Report
Posted 5 years ago
Good Afternoon Jenna, I am pleased you are happy with your purchase and I would like to Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 5 years ago
Quick delivery and furniture as described.
Helpful Report
Posted 5 years ago
Good Afternoon Amy, Thank you for the great feedback and 5*rating you have given after receiving your new furniture. I am pleased it arrived swiftly and you found it to be as described. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 5 years ago
Lakeland Furniture is rated 4.6 based on 2,565 reviews