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Lakeland Furniture Reviews

4.6 Rating 2,565 Reviews
90 %
of reviewers recommend Lakeland Furniture
4.6
Based on 2,565 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 86%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Lakeland Furniture Reviews
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Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Having to work from home, I needed a chair quickly with the right features, comfort and size. Without compromising the style. Having looked through the office chairs available, this chair had the correct descriptions length for my legs, correct height adjustments and the correct width for the space available for my work area. All this, with the look I was looking for. Briloantly, it arrived when they said it would arrive. It was exactly as described and the description on site was spot on. I was not disappointed. The assembly of the product was quick and easy. Having used it for over a week now, it’s comfortable, functions as expected and I am very much pleased with it. I would most definitely recommend this product.
Helpful Report
Posted 5 years ago
Good Morning Saydul, I am pleased to read how happy you are with your new office chair and you found it arrived when it was expected, exactly as described and comfortable for you. Thank you for the amazing feedback and rating you have given today. Thank you also for sharing the images here with us. For doing so I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 5 years ago
Lovely chair, easy assembly and arrived very quickly!
Helpful Report
Posted 5 years ago
Good Afternoon Ruth, Thank you for the great feedback and 5*rating you have given after the delivery of your new chair. I am pleased you found the product to be lovely. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 5 years ago
Good product at a reasonable cost. Delivered quickly. Very happy.
Helpful Report
Posted 5 years ago
Good Afternoon Alan, Thank you for the great feedback and rating you have given today after receiving your new product. I am pleased the delivery was swift and you found it to be a good product at a reasonable cost. Please do feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 5 years ago
Good looking good quality, good value. Just what I was looking for.
Helpful Report
Posted 5 years ago
Good Afternoon, I am pleased to read you are happy with your new product and you found it to be good looking, good quality and ggood value. Thank you for the feedback and rating you have given today. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 5 years ago
I ordered an Office Chair and the process seemed to go through easily enough. Online sale was real easy to follow and completed without any difficulties. The item arrived on the 3rd working day as advertised. Item arrived well packaged and the product was good quality. In all, I can't fault the service I was given (well done Lakeland!)
Helpful Report
Posted 5 years ago
Good Afternoon Jason, Thank you for the feedback and 5*rating you have given after receiving your new office chair. I am pleased it arrived swiftly and well packaged and you found the item to be good quality. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 5 years ago
Very impressed with customer service. Delivery procedure and of course item purchased. Very professional online service will definitely use again and will be recommending to friends and other family members. Thank you
Helpful Report
Posted 5 years ago
Good Afternoon Angela, I am pleased to read you are happy with your new product and the overall service you have received. Thank you for the wonderful feedback and 5*rating you have given. Please do feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 5 years ago
Great selection of bar chairs, and found exactly what I was looking for. The quality was superb for the price and delivery was swift. Excellent service and product all round
Helpful Report
Posted 5 years ago
Good Afternoon, Thank you for the wonderful feedback and 5*rating you have given after receiving your new bar stools. I am pleased you found the quality to be superb for the price. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 5 years ago
Enjoyable on line experience with a large range of chairs at competitive prices. Level of service and delivery were excellent.
Helpful Report
Posted 5 years ago
Good Afternoon, I am pleased to read how happy you are after receiving your new product. I am pleased you found the online experience enjoyable and the level of service and delivery to be excellent. Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 5 years ago
Great desk chair, looks really nice, good quality and easy to put together. 5 Stars!
Helpful Report
Posted 5 years ago
Good Morning, Thank you for the amazing feedback and 5*rating you have given after receiving your new desk chair. I am pleased you found it to look nice, good quality and easy to assemble. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 5 years ago
Super fast delivery Chair looks expensive for the price paid, extremely happy
Helpful Report
Posted 5 years ago
Good Evening Helen, Thank you for the feedback and 5*rating you have given after receiving your new chair. I am pleased you have found it to look expensive for the price paid. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 5 years ago
I ordered a chair for my newly set-up Art Studio, all of my current chairs being the wrong size. I checked all measurements before I ordered, so of course the size of the new one is perfect, as is the quality, colour - well - everything. My Husband passed away a few weeks ago, and I am - for the good of my morale - and also my sanity as I am shielding and totally isolated [I am high risk] due to the Coronovirus , returning to draw and paint my favourite animals - dogs!! and cats !! - also landscapes, etc - after a gap of 10 years. My nice comfy chair will help me with this! Thank you Lakeland!
Helpful Report
Posted 5 years ago
Good Evening Carol, firstly please accept my condolences regarding the passing of your Husband. My thoughts are with your right now. I do hope that the new chair for your art studio continues to be comfortable for you and your paintings continue. Thank you for the wonderful feedback you have given today and also the 5*rating too. Please feel free to recommend us in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 5 years ago
Good quality chair and speedy service. Definitely use again.
Helpful Report
Posted 5 years ago
Good Evening Andrew, Thank you for the feedback and rating you have given after receiving your new chair. I am pleased you have found the chair to be good quality and also it was delivered swiftly. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 5 years ago
Fast efficient delivery of my order. Really pleased with my purchase. I ordered the DSR dining chair in clear to use as an office chair to go with a glass desk. I needed the seat to be low and it fits perfectly.
Helpful Report
Posted 5 years ago
Good Evening, I am pleased to read you are happy with your new DSR clear dining chair and fits in perfect with your glass desk. Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 5 years ago
I ordered my item during lockdown , I received it in good time ,and delivery was good
Helpful Report
Posted 5 years ago
Good Evening Connie, Thank you for the feedback and 5*rating you have given after receiving your new product. I am pleased to read it arrived in good time and the delivery was good also. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 5 years ago
Great product, great value and great delivery service. Perfect!
Helpful Report
Posted 5 years ago
Good Evening Gillian, I am pleased to read you are very happy with your new product and you found it to be a great product, great value, and great delivery too. Thank you for the amazing feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 5 years ago
Excellent bar stools well made easy to put together and very good quality. They look great at our breakfast bar.
Helpful Report
Posted 5 years ago
Good Evening Joanne, Thank you for the amazing feedback and 5*rating you have given after receiving your new bar stools. I am pleased they look great at your breakfast bar. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 5 years ago
Arrived quickly and I’m perfect condition. Easy to assemble and looks great
Helpful Report
Posted 5 years ago
Good Evening Simon, I am pleased to read you are very happy with your order and it arrived quickly and in perfect condition. Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 5 years ago
Great service quick delivery. I
Helpful Report
Posted 5 years ago
Good evening, Thank you for the great feedback and rating you have given after receiving your product. I am pleased you received great service with a swift delivery time also. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 5 years ago
Lovely computer chair arrived the very next day took me 5 mins to put together. Very comfortable it helps me as I have bad knees. It has completed my home office.
Helpful Report
Posted 5 years ago
Good Evening Stephanie, I am pleased to read you are happy with your new computer chair and it arrived swiftly and comfortable for you. Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 5 years ago
Excellent communication around product availability and delivery. Product was delivered very quickly and was of brilliant quality. Will look to order from Lakeland again
Helpful Report
Posted 5 years ago
Good Evening Andrew, I am pleased to read you are happy with your new product and you have found it to be an excellent product. Thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 5 years ago
Lakeland Furniture is rated 4.6 based on 2,565 reviews