Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.59

4.6 Rating 2,565 Reviews

90 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,565 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 29th April 2025

1580

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Would highly recommend this company, I had a problem with the delivery of my 4 chairs and it was sorted out very quickly , they responded to my emails customer service is excellent would use this company again.”

Helpful Report

Posted 6 years ago

Good Morning Vanessa, I am sorry to read you had problems with the delivery of your order but I am pleased to see that someone from the support team sorted this out swiftly for you and you are now fully satisfied. Thank you for the feedback you have given and also the 5*rating too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chairs onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Happy with my recent purchase kept updating on my delivery and was quick fast delivery”

Helpful Report

Posted 6 years ago

Good Morning, I am pleased to see you are happy with your recent purchase from us and I would like to Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“We ordered red & white stools to brighten our kitchen, stools very good quality, stunningly bright, chrome base perfect, first time ordering from Lakeland, very good experience, also pricing very reasonably. Happy Customer”

Helpful Report

Posted 6 years ago

Good Morning, I am pleased to see you are happy with your new bar stools and you have found them to be stunningly bright for you and the chrome base perfect. Thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stool onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Beautiful Red Parasol looks stunning in the Garden very pleased with it”

Lakeland Furniture 5 star review on 29th June 2019

Helpful Report

Posted 6 years ago

Good Morning Alan, your new red parasol looks wonderful in your garden and I would like to Thank you for sharing the picture here with us and also the great feedback too. For posting the picture here I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Goods deliver earlier than expected and they were exactly what we required, they are lovely. David”

Helpful Report

Posted 6 years ago

Good Morning David, I am pleased to see you are happy with your new purchase and I would like to Thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“A very good service from Lakeland Furniture. Easy to order, good indications of stock levels and fast delivery. The product itself is very good. Minimal assembly and very straightforward - there are instructions but not really needed.”

Helpful Report

Posted 6 years ago

Good Morning Paul, Thank you for the wonderful feedback and 5*rating you have given after receiving your order. I am pleased you found the process of ordering simple and you also found the product very good. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Bar stools are perfect - well made and good price. Delivery excellent”

Helpful Report

Posted 6 years ago

Good Afternoon Jaye, I am pleased to read you are happy with your new bar stools and you have found them to be perfect. Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stools onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“A great parasol, delivered on time.”

Helpful Report

Posted 6 years ago

Good Afternoon, I am pleased to see you are happy with your new parasol and it was also delivered on time. Thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your parasol in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Good value and good quality”

Lakeland Furniture 5 star review on 25th June 2019

Helpful Report

Posted 6 years ago

Good Morning, I am pleased to see you are happy with your purchase and I would like to Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Both chairs had slight faults with the stitching in the back - pictures were sent to the help desk and I cannot fault their speedy response and new ones are on their way, hopefully this time they are faultless. thank you”

Helpful Report

Posted 6 years ago

Good Morning Alison, I apologise that both chairs you had ordered and then received had slight faults with the stitching on the back but I am happy that this was dealt with swiftly and someone from our support team were able to organise replacements for you. Hopefully you will be fully satisfied with the new ones. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chairs onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Prompt delivery. Chair was of excellent quality and at a great price. Would have no hesitation in recommending Lakeland Furniture based on this experience.”

Helpful Report

Posted 6 years ago

Good Morning Mark, Thank you for the wonderful feedback you have given and the 5*rating too after receiving your new chair. I am pleased that you found it to be of excellent quality and a great price. Please do feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chair onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Very good service. Delivered on time.”

Helpful Report

Posted 6 years ago

Good Morning David, I am pleased to see you are happy with the product you have ordered and I would like to thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Really pleased with our black/ chrome bar stools, sturdy & look good. Delivery was ment to be 5 days & they were delivered in 2 days, forget doing delivery payment.”

Helpful Report

Posted 6 years ago

Good Morning Annette, I am pleased to see you are happy with your new bar stools and you found them to look good and seem sturdy too. Thank you for the feedback you have given and also the 5*rating too. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stools onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Chair was well packaged, fitted together well and looks good and is comfortable.”

Helpful Report

Posted 6 years ago

Good Morning, I am pleased to see you are happy with your purchase and you have found the chair to be well packaged, fitted together well and also look good and comfortable too. Thank you for the great feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chair onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Great product. Slight issue with one of the chairs and they replaced quickly and efficiently with no problem. Great service and chairs look great.”

Helpful Report

Posted 6 years ago

Good Afternoon Clare, I am sorry to read you had a slight issue with one of the chairs but I am pleased that someone from our support team were able to rectify this swiftly for you and you are now happy with the chairs. Thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chairs onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Brought for my brother and sister in law, they love it.”

Helpful Report

Posted 6 years ago

Good Morning, Thank you for the wonderful feedback and 5*rating you have given after you received the product. I am pleased to read that your brother and Sister in law love it! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of the new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“We shopped around for a large corner sofa and table and this was competetive on price and product looked as good whem we fot it as it did in the images. We are very happy with the purchase and delivery and communication was very good.”

Helpful Report

Posted 6 years ago

Good Morning Alistair, Thank you for the wonderful feedback and 5*rating you have given after receiving your new furniture. I am pleased to read you are very happy with your purchase, delivery and communication. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Lovely looking and comfy chair. Good customer service. Would definitely use again although anything bar the standard free delivery is expensive”

Helpful Report

Posted 6 years ago

Good Morning Karen, Thank you for the feedback you have given and the 5*rating after receiving your new chair and I will certainly pass on your message regarding the Customer Service to them. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chair onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Very fast delivery.”

Helpful Report

Posted 6 years ago

Good Morning Jack, I am pleased to see the product you had ordered arrived swiftly and you are pleased with the item. Thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Quick delivery of high quality kitchen stools. I am very happy with the look and the robustness of the stools.”

Helpful Report

Posted 6 years ago

Good Afternoon, Thank you for the wonderful feedback and 5*rating you have given after receiving your new bar stools. I am pleased to see you are happy with the look and the robustness of the bar stools. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stools onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

Lakeland Furniture is rated 4.6 based on 2,565 reviews